Lead a team of 70 people in the daily operations of the store. Execute the Raving Fan Strategy by building relationships with all of my guests to ensure that they receive an experience that is more than just a transactional relationship.

Owned, maintained and analyzed 80 plus price lists to ensure profitability and competiveness for each market that we did business in. Improved productivity and focus on core group of SKUs to be shipped to distributors in the markets, which led to a lower SKU count, and reduced regulatory costs.Pricing Analysis - Reviewed and maintained pricing indices versus US price which ensured profitability requirements of the specific global business.SKU Rationalization - Utilized Excel and created a model that identified underperforming and unprofitable SKUs. Executed procedure which reduced the overall SKU count by 56%.System Ownership - Identified, tested, executed and monitored system enhancements that delivered consistent pricing to customers.Developed External Partnerships - Interacted with domestic and international customers that simplified systems and executed plan which reduced deductions and provided a time savings of up to 25%.

Developed and maintained various metrics to be reported to key users. I provided best in class customer service by ensuring that the needs of my customers were always met. Process ownership - Led development of two key business processes, sales samples and unsalable claims that assured month end closings were accurate. Accounts Receivable - Managed national key "away from home" customer that ensured terms of sale were met. Order Management - Analyzed logistical data that increased order efficiencies and provided customer with cost savings into their warehouse. Customer cost savings ranged from $2,000 - $3,000 per order.Flow to the Work - Used Excel and RADAR (internal query database) that improved shipment reconciliation for largest retail customer. Improvement reduced processing time 60% and reduced the number of FTEs by 40% without disruption to the business.Rebate Management - Managed a volume based rebate program for 60 plus customers every month resulting in accurate and timely payments.

Flow-charted complex payment process to review for improvement. Provided detailed plan based off this analysis to management.