Jeff Frank Email & Phone Number

Chelsea, Mi, Us

Detroit, Michigan, United States

Lead technical team in implementation of WorkForce Software products (Time and Absence Compliance Tracker). Work with the functional team to help them produce clear requirements that can be configured as simply as possible given the complexity of the rules required by the customer. Also the subject matter expert relied upon by the client when it comes to the capabilities of the WFS applications.

Indianapolis, Indiana

Serve as an elected member of the Board of Directors of the Alpha Kappa Psi Foundation. The Alpha Kappa Psi Foundation was established in 1951 as a public, charitable and educational foundation. Its mission is "Providing resources for enhancing the educational experience of future business leaders." Last year, the foundation distributed more than 130 grants and scholarships to undergraduate and graduate students.

Customer Relation Management (5 accounts), Employee Management (5-8 direct reports), Project Estimation (length, staffing, cost), Sales Support (RFP responses, presentations to prospects)

Livonia, Mi

Responsible for guiding the future growth of WorkForce's absence management and time & attendance products. Using input from existing customers, prospects, and the rest of our product team determine which features are needed, manage the roadmap and work with the product owners to see that vision come to fruition.

Livonia, Mi

Product Owner for a Scrum team that was responsible for Absence Management and the infrastructure surrounding the WorkForce Time & Attendance Suite. Developed user stories, approved the team's work, worked with Product Managers and business units to prioritize the work the team did.

Livonia, Mi

Guide development and implementation of the company's Absence Compliance product, which supports FMLA and state leave laws in the US and provincial and federal leave laws in Canada. Additionally, ACT supports client-specific leaves, such as Personal leaves of absence.Interact with prospects, clients and industry thought leaders to determine the future course of the product.Additionally, lead product integration with leading software vendors in the HCM space.

Livonia, Mi

Gather and document product requirements from internal and external clients, as well as prospective clients. Assist the development team in reaching the vision of the product expected by senior management.

Gather and document requirements for configuring the WorkForce web-based time and attendance package, conduct user training, assist developers in the design of new system features, mentor newly hired implementation team members, provide first-line contact to clients during the implementation cycle, along with the project manager.

Indianapolis, In

One of the founders of the committee, which sets forth the policies and procedures under which individual members and chapters of the fraternity are investigated when violations of hazing, alcohol, sexual harassment or other laws of the fraternity are alleged to have occurred. Oversee these investigations, which are typically led by other alumni members of the fraternity. Occasionally conduct investigations on-site where dozens of members of the local chapter are interviewed in order to ascertain whether the violations occurred and under what circumstances.

Managed volunteer and college chapter activities in the Eastcentral Region of the fraternity. Responsible for adherence to Fraternal policies and laws, budgeting and marketing national events within the region.

Developed custom applications for various corporate clients, including one Fortune 500 restaurant chain. Responsible for software design, coding, debugging and support... entire life cycle of the application.

Develop new applications to aid in the billing of photo processing orders, customize ERP applications to fit the business needs, mentor other programming staff members

Develop custom applications to support marketing and distribution efforts of the company for several Fortune 500 clients

Bachelor'S Of Business Administration, Information Systems

Activities and Societies: Alpha Kappa Psi Professional Business Fraternity, Beta Gamma Sigma Business Honor Society

High School