Jeff Frederick Email and Phone Number
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Design Program Manager with a proven track record of collaborating across design, engineering, and customer experience teams to deliver innovative software experiences and achieve operational excellence. Known for driving cross-functional alignment and fostering collaborative environments that lead to high-impact design outcomes. Expertise in Agile methodologies and advanced project management tools including JIRA, Asana, Monday.com, and Confluence. Strong communicator who is able to translate business needs into actionable design strategies and manage end-to-end product lifecycles. Skilled at using data-driven insights to inform strategic decisions, and streamline project execution. Passionate about applying design thinking and emerging technologies to drive impactful design strategies. Recent certifications in FinTech and Human-Computer Interaction enhance my ability to lead in fast-paced environments.Areas Of Expertise• Design Operations and Strategy: Developing and implementing design systems; designing and optimizing processes in alignment with product vision; change management; removing obstacles; creative problem-solving; promoting a culture of user-centered development.• Project and Program Management: End-to-end product development lifecycle management; driving continuous improvement and operational excellence; optimizing team resource allocation; regulatory compliance.• Collaboration and Communication: Serving as a catalyst for cross-disciplinary collaboration; driving stakeholder engagement; pushing for clarity; excellent communication and influencing skills.• Leadership and Team Development: Mentorship and team development; dedicated to fostering a culture of collaboration; identifying team needs with regards to tools, documentation, and asset management.• Process Improvement: Designing and optimizing processes; scaling best practices across distributed teams.Technical ProficienciesExpert user of project management and collaboration tools (JIRA, Confluence, Asana, Monday.com, Airtable, Trello), design software (Figma, Adobe Creative Suite), and productivity suites (Google Workspace, MS Office). Proficient in web development languages (HTML, CSS, JavaScript), with extensive experience in design system management.Conferences and Memberships:Design Operations New York 2024 Conference; Design Ops Symposium 2024 – Henry Stewart EventsMember – Design Ops Assembly
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Design Program Manager, VpJpmorgan Chase & Co. Sep 2022 - PresentNew York, Ny, UsDesign Program Manager for the Payments Channels product design portfolio within JP Morgan Corporate & Investment Bank (CIB).• Enhanced Communication: Designed and implemented status reporting templates in collaboration with design leads, reducing meeting time by 3 hours per week and improving team communication.• JIRA Transformation: Spearheaded JIRA transformation, enabling design leads to track design work linked to Product and Tech epics, improving project visibility.• Process Improvement & Documentation: Introduced streamlined processes for design discovery and delivery, boosting cross-team alignment and reducing delays. Developed a comprehensive Project Brief Template in collaboration with the Design team, gaining buy-in from Product partners and achieving a 40% reduction in scope changes.• File Management Efficiency: Proposed and launched a design file repository system in Figma and implemented a parallel file structure in OneDrive/SharePoint, which reduced file retrieval time by 60%.
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Sr. Ux Design Project ManagerVerizon Mar 2020 - Aug 2022Basking Ridge, Nj, UsSenior Manager within CX Operations for Verizon UX Design. Embedded with Shop & Pay UX design team.• Led strategic initiatives: Aligned UX design goals with product and engineering teams to ensure seamless execution, enhancing user-centered outcomes and achieving a 30% reduction in scope changes.• Optimized Project Tracking: Designed and implemented project tracking and progress reports, securing buy-in from stakeholders at all levels, improving visibility, decision-making, and resource allocation tracking.• Proactively Managed Risks: Anticipated and addressed potential roadblocks early, using strong negotiation and communication skills to resolve issues and keep projects on track.• Facilitated Cross-Team Collaboration: Worked seamlessly with international and offshore teams, ensuring smooth collaboration and consistent project delivery across time zones. -
Project Manager, Digital / EventsNickelodeon 2016 - 2020Los Angeles, Ca, UsProject manager on creative promotions team responsible for digital design, social media, promotional videos, games, outdoor advertising, and live events collateral.• Digital Product Development: Managed the development and launch of mobile-first websites and apps, including interactive experiences for Nickelodeon digital platforms and the Screens Up AR app, driving engagement of 56K unique users for the Kids’ Choice Awards.• Improved On-Time Delivery: Defined and communicated project objectives clearly to team members, providing motivation and direction to ensure alignment and success, resulting in a 25% improvement in on-time delivery across multiple projects.• Optimized Team Workflow: Spearheaded the successful transition of a 26+ member project management team to the Airtable software platform by developing a comprehensive framework that enhanced the visibility of project status for leadership and resulted in a 55% increase in timely decision-making and stakeholder engagement. -
Digital Producer | Project ManagerBrigade Marketing, Llc 2015 - 2015New York, New York, UsProduced and delivered digital campaigns for top-tier clients, enhancing audience visibility and engagement.• Client Success: Managed digital campaigns across websites, banner advertisements, and social media for clients like Universal Pictures and Netflix, delivering engaging content that enhanced audience awareness of specific titles through targeted online campaigns. -
Director, Release PlanningLegacy Recordings, Sony Music 2012 - 2015New York, Ny, Us• Cross-Functional Collaboration: Worked closely with software developers and designers to identify technical requirements and implement updates, ensuring alignment with project goals and timelines.• Digital Enhancement & Optimization: Managed digital enhancement projects to improve consumer experiences, leading initiatives for digital clean-up and coordinating updates with DSPs like iTunes and Spotify, after identifying that approximately 30% of recordings had duplicates. This resulted in improved user satisfaction and engagement. -
Director, A&R OperationsLegacy Recordings, Sony Music 2010 - 2012New York, Ny, Us
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Consultant, Release PlanningLegacy Recordings, Sony Music 2008 - 2010New York, Ny, Us
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Director, Release PlanningLegacy Recordings, Sony Music 2005 - 2008New York, Ny, Us
Jeff Frederick Skills
Jeff Frederick Education Details
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Vassar CollegeFilm -
Harvard UniversityFintech
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Massachusetts Institute Of TechnologyHuman-Computer Interaction For User Experience Design
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General Assembly
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Brooklyn CollegeFine Arts
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The Derryfield SchoolHs Diploma
Frequently Asked Questions about Jeff Frederick
What company does Jeff Frederick work for?
Jeff Frederick works for Jpmorgan Chase & Co.
What is Jeff Frederick's role at the current company?
Jeff Frederick's current role is Design Program Manager, VP at JP Morgan Chase & Co..
What is Jeff Frederick's email address?
Jeff Frederick's email address is je****@****ick.com
What schools did Jeff Frederick attend?
Jeff Frederick attended Vassar College, Harvard University, Massachusetts Institute Of Technology, General Assembly, Brooklyn College, The Derryfield School.
What skills is Jeff Frederick known for?
Jeff Frederick has skills like Entertainment, Digital Media, New Media, Project Management, Video, Video Production, Music Industry, Management, Digital Marketing, Production Management, Leadership, Program Management.
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