Kids often test limits but if your stress levels are through the roof and you can’t teach like you want to, then learn how to put yourself back in control. You’ll learn a logical way to set expectations, uphold your standards, improve relationships, and get the cooperation you need so you can teach effectively. Spend more time teaching and less time arguing.

Present PMP bootcamp and project management training classes, both in-person and online. Resolved issues, managed changes, delivered final outcomes.Involved in major PMP exam course material revamps using traditional, Agile, and hybrid project management techniques.PARTICIPANTS SAY“Jeff’s years of experience made his examples very relevant to my work.”“Jeff’s stories, examples, and group activities really kept my attention.”“Thanks for the coaching.”“Excellent learning experience, very interactive.”“Jeff provided very helpful feedback and suggestions to me.”

Presented communications training programs to pharmaceutical and IT client companies including:Powerful Presentations, Talking Tech: Effective Technical Presentations, Conflict Resolution, Facilitation and Leading Effective Meetings.

Coordinated all aspects of clinical site management for clinical trials for this full service contract research organization. Responsibilities included project planning, communications, timelines, evaluate and select sites, negotiate budgets, train site medical staff and field monitors, evaluate treatment outcomes, manage project teams, provide progress updates, and effectively manage relationships with clients, sites, external labs, internal team, and company management.

Provided regional monitoring expertise and oversight to Flexible Workforce Field Monitors and Internal Study Project Teams for AZ clinical trials throughout the United States. Planed timelines, milestones, resources, training, communications, etc. in order to meet study deliverables.

Coordinated data management for clinical trials. Responsibilities included project planning & management, communications, timelines, database design, data entry, statistics, programming, evaluation of safety & efficacy, and tables & listings. Established and set project timelines, milestones, and action items. Developed internal and external status reports, served as account manager, and main point of contact with clients. Generated and analyzed monthly revenue recognition, determined project resources, project financial status, out of scope items and change orders. Identified operational issues and facilitated their resolution.

Coordinated development & delivery of clinical training modules for study hospital sites, facilitated online/onsite investigator meetings, produced site analyses, and tracked projects & revenue. Wrote protocol training content and assessment questions for clients in Oncology, Infectious Diseases, Diabetes, GI disease, etc.• Introduced 7 Good Clinical Practices (GCP) online training modules to train new investigators in India (English) and in China (Mandarin) via a custom web site. System included a self-registration system, slides, audio, exercises, assessment questions, certificates, and training report. 1,200 users have accessed the system in India. Client working with SFDA in China for approval to launch Mandarin version.• Developed and introduced electronic Visit at a Glance tool for protocol procedures. Site staff access their study web site, click on the protocol visit number, and see procedures required for that visit and comments from the protocol. • Planned mini-modules and tutorials that provide training-on-demand for users of our new software.• Developed best practices for effective online and onsite investigator meetings.

• Coordinated data management for clinical trials including: project planning, communications, timelines, data base design, data entry, statistics, programming, evaluation of safety & efficacy, tables & listings, and clinical study reports. Established and set project timelines, milestones, and action items, developed internal and external status reports, served as account manager, and main point of contact with clients.Developed and presented computer training in Italy and Japan.

• Coordinated all aspects of clinical site management for clinical trials.• Contributed to protocol, case report form, and informed consent form development; as well as randomization, and drug shipments. Monitored sites as needed. Conducted pre-study, initiation, monitoring, and close-out visits.Planned an Investigator Meeting, wrote the content, and delivered the topics in Spanish to the hospital staff from Guatemala and Honduras.

Provided customized leadership development & training solutions to Research Division worldwide.Talent Management Strategic Council • Presented new Performance Management system to research managers which improved their skills in defining clear objectives, providing feedback to staff, and giving realistic evaluations. International Research Sites• Led major intervention with employees of New Jersey and Spanish laboratories that included problem analysis, focus groups, coaching, and off-site intervention conducted in Spain. Communication between sites and productivity improved.• Developed “Introduction to Merck” program for employees of Japanese laboratory following acquisition by Merck. Program defined Merck values and employee’s important role in the future success of the combined organization.• Expanded training efforts to Canada, Europe, and Latin America including needs assessment, delivery of programs, coaching and consulting. This resulted in their increased skills, productivity and increased understanding of the business. Internal Consulting• Provided executive coaching with follow up: gathered feedback and coached executives which improved their effectiveness and productivity with employees.• Conducted employee opinion survey and analysis, provided feedback to senior management and employees via presentations and communications booklets division-wide. This effort resulted in better understanding of employee issues and improved morale.• Coached technical/scientific managers so they understood their impact on others and improved their interpersonal skills.Created Training Department• Identified scientific and management competencies; selected programs, speakers, and established training schedules to meet needs.