I am very excited to be joining the AT&T family, specifically serving the Public Sector and SLED (State/ Local Government and Educational) Space. Stay tuned for more!

As Client Advocate, my responsibilities were centered squarely on Client Satisfaction and being their primary point of contact. As their vCIO, we worked together with a focus on their technical foundation as well as their future, laying out a strategic plan for the coming year. We worked hard to proactively plan and build out the IT Canvas to prevent failure before it happened, as well as continually introduce the latest generation tools and controls for their cybersecurity. As Director of Network Architecture, I worked to assist our clients with a very important milestone= the Digital Transformation of their business and their journey into the Cloud. Cloud is not just about compute, it is also about their voice communications and collaboration both internally and externally. I was responsible for the design and execution of the proposer solution based on where the client currently was postured, as well as where they wanted to be. One of the biggest business transformations occurred with COVID 19, and my department was ready to enable meaningful remote work and keep our client’s productive and safe.

I am thrilled to be part of the TelNet team as we layer on data center and cloud services to our already existing best in class voice and data networking solutions. My primary responsibility is to help my agents be as effective and successful as they can be concerning the TelNet product set, and to make sure Telnet is growing and changing with the technological landscape.

Part of the team that will launch Comlink into the direct sales market as their Channel Manager. Comlink is poised to be a major player in the fiber communications arena. My goal is to provide a fertile environment for our agents to be successful—with best-in-class product and delivery.

Responsible for both company and client relationships with the carriers. Ensured that NuWave remained intelligent as to the latest offerings and up-to-date in the carrier sphere. Worked to be the primary resource for co-workers and clients in regard to network design and solution building. Over 10 years of dedicated Carrier Management experience in managing large-scale network implementations, as well as business development and how it relates to NuWave's other divisions.

Responsible for all interaction between carriers and the client. From designing and implementing the network solution to escalation of repair issues, I was the client's sole point of contact regarding their carrier services—from design to ongoing management. I expanded the division to include independent consultants as part of our sales force. This addition helped us maintain our 5-star status with AT&T, as well as being a premier partner with other carriers.

Responsible for major client retention and rapport building. Built revenue from within through relationship building. Later promoted to Account Executive and entered into a more conventional sales role.