At ZS, our mission is to advance the human condition by scaling the impact of digital technology and medicine.As head of product, my role is to scale the value impact the ZAIDYN Connected Health Platform across decentralized clinical trials, virtual care, patient engagement, and digital therapeutics use cases for our life sciences and digital health partners. Responsible for setting the product vision, strategy, and roadmap, ensuring alignment with the ZS platform goals and market demands

Leading ZS's Digital Connected Health Solution Design and Development practice to enable the healthcare ecosystem to envision and deliver innovative digital experiences. I have supported clients in the development of their digital health solutions supporting establishing the product vision, strategy, and roadmap, and ensuring alignment with the client's goals.

Medullan is a leading digital healthcare consulting firm that helps clients to connect with and engage healthcare consumers. We partner with clients at every stage of a development cycle – problem definition, user research, UX design and agile software development – and utilize Lean practices to validate and deliver highly innovative web and mobile applications that drive adoption and patient engagement.Currently working with a variety of clients across the healthcare ecosystem that have contract for consulting and product innovation for digital solutions that drive patient value (patient outcomes plus business value). Key client partner for clients such as Nestlé Health Science, Anthem, Humana, BlueCross Blue Shield Federal Employee Program, Merck Group, Boehringer Ingelheim.Client Results* Created a completely redesigned member experience portal that resulted in a 200% increase in care management program activation and a 90% decrease in administrative service calls* Created a novel care coordination platform integrated with Salesforce Health Cloud to define and coordinate post-acute care, targeting 80% reduction in readmissions* Designed a patient support program focused on rapidly identifying potential infections in chemotherapy patients using wearables and digital intervention* Assembled a comprehensive service design, including a fully-connected digital solution, to enhance medication adherence and behavior change in high risk cardiovascular patients * Re-imagined an experience to inform, empower and support 100% self-service selection and ordering of lab tests (including physician approval) that resulted in over 70% of orders being processed online

Direct management of a team of 17 for Meridian’s Professional Services department responsible for customer development, integration, and deployment of Meridian’s Learning Management System.Key Accomplishments* Key stakeholder in account growth support proposal generation, client relationship building, and project planning.* Achieved an 89% billing utilization of the Professional Services Staff while deploying, on an average, 6 clients a month. Portfolio averaged 20 active projects per month.* Responsible for management and oversight of additional offshore contracting support resources – included partner management* Launched key process improvement initiatives to drive down rework percentage from 20% to under 15% in first month of employment.* Key stakeholder in the cloud transformation of Meridian’s Learning Management platform delivering business efficiencies, competitive differentiation though innovation, and reduce cycle time of feature release to client utilization.

Senior thought-leader for delivering unique software capabilities that support intelligence operations for coalition efforts for the Office of the Undersecretary of Defense for Intelligence (OUSD(I)) US BICES-X (a US coalition intelligence network). Responsible for the alignment of software initiatives within the program’s vision, mission, and goals.Key Accomplishments* Managed a staff of 19 to deploy the intelligence system globally supporting US theater-level Unified Combatant Command locations.* Consultant to the CIO to develop the SOA strategy to migrate the Coalition Intelligence Information system to the Army DCGS cloud platform.

Oversaw and managed a team of 7 to develop and deploy a system responsible for managing the intelligence lifecycle for over 2,000 coalition intelligence products including the dissemination between various networks, verifying content and schema, performing contextual indexing, automating meta-tagging, and reporting any errors to appropriate personal.Key Accomplishments* Led the architecture and implementation of a social platform, Telligent Community, central to the US BICES network hosting all US intelligence products and enabling War Fighter collaboration.* Consultant on behalf of Office of the Undersecretary of Defense for Intelligence (OUSD(I)) to NATO partners to align digital initiatives and intelligence sharing strategies.

Led the experience transformation of the AutoTrader property DealsOnWheels.com (an eCommerce auto trading site). Responsible for defining the 12-month roadmap, updating the user experience, and managing the migration to a modern web architecture.

thoughtBox was a software development consultancy. Responsible for all sales, client partnerships, and delivery of client initiatives.Key Projects* Managed and advised a startup to provide product, pricing, and eligibility as a managed service to mortgage brokers nationwide.* Architected and developed an insurance verification system deployed on the National Law Enforcement Telecommunications System (NLETS). Scaled to support 80M transactions per month

Responsible for overall management and strategic direction of Amerisave’s IT department. Key stakeholder and project lead for the development and digitization of Amerisave’s mortgage lead management platform resulting in generation of $2B in mortgage originations. Responsible for the optimization & vendor management of key IT systems to handle increase demand; data & voice, predictive dialing systems, and reporting systems.* Designed and implemented new mortgage application utilizing ColdFusion MX, SQL Server, XML, and Flash MX. Increased locking/paying customers' applications from 10 per day to over 150 per day while helping Amerisave generate US$2 billion in loan originations.* Architected new suite of intranet applications that implementing linked SQL Servers, ColdFusion MX & 5.0, and XML & Email utilized by Amerisave employees to aid in processing of the mortgage applications.* Architected the implementation of Predictive Dialer systems, Voice Logging system and telephony upgrades. Result was a dramatic increase of lead conversion to locking customers.* Managed a switch of Data and Voice provider saving Amerisave approximately US$5,000 a month on data and long distance charges. Was responsible for vendor selection and negotiation with telecom providers and ISPs.* Responsible for overall management and direction of Amerisave's IT department. A key player in strategic discussions with senior leadership. Responsible for defining the technical direction and vision of Amerisave’s business model.

Lead consultant all new system and digital modernization initiatives. Managed the development of an enterprise financial system for the management of executive benefit plans for large employers. * Successfully implemented RAD/OOD methodologies that increased the company’s overall development productivity.* Responsible for driving the company’s software, development, and training initiatives and purchases.* Managed and developed several enterprise level full life cycle financial applications that utilized ColdFusion and SQL Server.* Successfully designed and implemented an Oracle backend solution for an enterprise level web application that collected new business information.* Performed strategic assessment for a large media company’s revenue tracking system. Architected a solution that drastically reduced accounting errors.* Developed strategic plan for implementing security, scalability, and availability for hosting infrastructure for a financial offering.* Architected solution for implementing an eCommerce engine with an existing web application.

* Managed and mentored a team of junior developers.* Designed and developed online marketing tools using ColdFusion and SQL Server to assist the company’s national sales campaign.* Designed and produced interactive HTML presentations for the CEO and the chairman of the board. Plan, developed, and implemented a custom content management application for the corporate Netzee site.* Led application development efforts for secured email processing for on-line bank applications, web based web site builder/portal. Lead programmer responsible for the design and coding of the wizards for the web based site builder.