Jeff Gowen Email & Phone Number

At Truth Design Build our mission is to create inspired living spaces through a unified approach to design, cost, and feasibility. We empower clients to make decisions that serve their interests through our focus on transparency, reliability, and connection. We believe intentional design cultivates well-being. In every element of our work, we strive to set the precedent for the industry by delivering a positive customer and employee experience rooted in professionalism, innovation, quality, and sustainability.Role & Responsibilities:Successfully manage residential construction projects from concept to completion, ensuring delivery within budget, on schedule, and to client satisfaction by implementing detailed project plans and proactive risk management strategies.Lead cross-functional teams of subcontractors, architects, and suppliers, fostering collaboration and maintaining high-quality standards to consistently exceed client expectations.Develop and manage accurate project budgets and estimates, reducing cost overruns through strategic procurement and meticulous financial .Streamline communication between clients and stakeholders, leveraging advanced project management tools to provide real-time updates, address concerns, and build long-term relationships based on trust and transparency.Ensure strict compliance with building codes, zoning regulations, and safety standards, minimizing legal risks and enhancing the reputation of the company through a commitment to excellence and ethical practices.

Chicago, Illinois, Us

Project Management - Agile Software Development:Influence Agile mindsets and empower dynamic teams across all departments of the organization to take personal ownership of assigned project tasks using industry best practices, standards and processes to eliminate communication bottlenecks, take rapid action or provide appropriate next step recommendations to reduce friction and improve project SLA's.Host ad-hoc daily scrum meetings with Development, Quality Assurance, Solution Architecture, Client Success, Support and Implementation teams as well as client weekly status meetings to identify, analyze and document changing business, project or solution requirements to decrease risk and enable the delivery of cost-effective, appropriate solutions.Align all project teams by simplifying complex technical requirements into easily digestible daily communications and/or weekly status reports and publishing the notes to all project stakeholders, executive leadership, customers, external vendors and internal departments.Process & Tools Development:PMO resource for developing new department process workflows, reports, dashboards, assets and tools to improve internal systems administration, weekly status reports, 3rd party programs, resource allocation, task management and project burn/run rate tracking.Jira Support Services:Manage 24 hr Support Program Services using Jira to resolve all bug fixes, issues and enhancements for Clients already live on production environments by applying daily pressure to internal/external teams, setting communication standards and keeping all tickets, releases, epics, sprints and backlogs populated with accurate and detailed progress updates, next steps, status changes and assignees.

Denver, Co, Us

Project Management & Client Services:Acted as the primary point of contact responsible for leading strategic accounts through the design and implementation project life cycle processes required to modernize the customers identity and access management system environments. Provided weekly status reports to all project stakeholders regarding project deliverables, budget, dependencies, risks and change management. Ensured daily team productivity via project specific Slack communication channels, hosted agile team standup meetings and expedited all action items required to keep the project on schedule and on budget.Facilitated live-virtual working sessions between internal, external and partner teams to define project requirements, conduct current state analysis exercises and document the identified solution architecture to satisfy the customers future state business needs.

San Francisco, Ca, Us

Achievements:Successfully integrated a new, internal consulting team, responsible for decreasing the "time to value" of an antiquated/robust pre-sales process by identifying business gaps, providing automation recommendations, mitigating migration risks and driving adoption of Salesforce Lightning.Actualized over 4 million dollars of new contract revenue by facilitating all pre-sales processes required to fully execute qualified service engagements between Customers, Global Consulting Delivery, Sales, Legal, Finance, Accounting, and CSM organizations.Acted as a Salesforce/Legal Compliance SME, providing daily support to the broader organization by; managing/maintaining SE-Record data/tasks, building reports/dashboards/tools, delivering process adoption/system training and increasing overall awareness of non-standard business issues.Designed, developed and managed an administration program, responsible for consolidating, validating and publishing organizational process changes in real time to standardize global team workflows/work instructions and provide a comprehensive resource center via a custom built team website.Designed, developed and managed a belongingness program that groups team members from various internal organizations at random, leveraging the benefits of inclusion/diversity, improving employee experience, increasing cross-team collaboration and producing unforeseen strategic insights.

Austin, Tx, Us

Achievements:Concurrently lead (15-25) end-to-end on-premise/SaaS based ERP implementation projects and successfully delivered 34 "Go Live" implementations ranging anywhere between ($25K-$200K) in total value.Managed, monitored and maintained all project planning processes and determined/documented all project goals, deliverables, tasks, costs and deadlines throughout the project life cycle ranging anywhere between (0.5-2 yr) in term length.Influenced expedited implementations by hosting weekly project status review meetings to align team expectations and delegate duties across external customer teams and internal operational teams such as; Sales, Technical Support, Resource Management and Consulting Delivery resources.Identified/mitigated risks such as resource constraints and inadequate customer hardware environments, managed application/technical issues and provided best practice recommendations to internal/external project sponsors.

Austin, Tx, Us

Achievements:Was promoted into a Project Management role based on a proven ability to develop and maintain positive customer rapport.Built various reports using Salesforce.com and the Microsoft Office 365 suit to drive sales, track marketing efforts and maximize lead creation.Top producer, meeting or exceeding monthly sales quota's for 10 of 14 months.(Epicor Software Corporation - is a global leader in delivering business software solutions to the manufacturing, distribution, retail and services industries. With more than 40 years of experience serving mid-market organizations and Global 1000 companies, Epicor has more than 20,000 customers in over 150 countries relying on the expertise and solutions to improve performance and profitability. Epicor provides enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM), and human capital management (HCM) software to business customers in both Software as a Service (SaaS) and On-Premises deployment models.

Houston, Tx, Us

Achievements:Created lead generation standards and processes, then trained sales representatives to strengthen the sales pipeline and improve recurring revenue.Delivered simple, story rich data visualizations by sourcing, analyzing and syndicating market data for the executive team.Provided digital transformation services by creating a social media marketing program and assisting in website content development.(PolyVista uses highly advanced consumer sentiment recognition technology to provide Fortune 1000 companies fast and cohesive consumer/market insights. At PolyVista we constantly adapt to our clients needs, recognizing the unique challenges presented across all industries. PolyVista has the ability to innovate creative analytic solutions that will strengthen the competitive position for any company.)