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Summary of qualifications To provide software, hardware, networking support while expanding my experience managing large Office and Inter-Office servers and Software Testing infrastructure technology. Expert Technical troubleshooting/supportSoftware Quality testing and designDatabase Programming and designTeam oriented project planning and schedulingSpecialties: arcview, c, c + +, cold fusion, computer hardware, Customer Service, foxpro, frontpage, graphic design, hardware support, HP-UX, HTML, IIS, java, javascript, languages, Linux, MS access, MS windows, network administration, network support, networking, Troubleshooting, programming, python, reports, Project Management, shell scripting, solaris, SQL Server, tcl/tk, troubleshooting, verilog, vhdl, VB, visual studio, writing, WTT
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Testing EngineerAmazonSeattle, Wa, Us -
Sandbox SpecialistAdobe Feb 2023 - PresentSan Jose, Ca, UsTechnical support for Adobe Partners setting up and using Sandbox environments for demonstration to Partner Clients -
Software Test EngineerWipro Limited Aug 2018 - PresentBangalore, Karnataka, In -
Software Test Engineer - MicrosoftWipro Limited Aug 2018 - PresentBangalore, Karnataka, In• Windows Update manual Testing and Automation analysis • Performing daily and weekly Manual Windows update testing • Monthly Test pass Automation result analysis• Reporting product bugs, and troubleshooting/repairing existing Automation (WTT/Atlas), VSO• Created Automated Test jobs from Existing defined Manual Test scenarios. • Maintaining and reporting Test Documentation and status. • Regular use and maintenance of Powershell, batch, C# and WTT automated scripting.
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Lab Support Engineer - MicrosoftTeksystems Aug 2017 - Feb 2018Hanover, Md, Us• Enterprise Systems Monitoring and Troubleshooting, Status Reporting• Software/hardware maintenance and support for 600+ Rack servers and VM’s• Windows Server 2012R2, and Windows Server 2016 Installation and administration, O365 use• Linux Support, installation and administration• Daily build reports, lab issues and analysis and health reports -
Service Desk Technical Support EngineerPomeroy Mar 2017 - Aug 2017Hebron, Ky, Us• Internal Technical Support for all Carnival – Holland America, Princess lines and Seabourn Cruise Line personnel. • Problem solving, troubleshooting, Software repair and installation• Remote assistance with Citrix GoToAssist and Skype. -
Tier 2 Customer Support Engineer - MicrosoftCompucom Jul 2015 - Aug 2016Fort Mill, Sc, Us• Software Support for Microsoft Intune and O365 MDM (mobile management).• Problem solving, troubleshooting, analysis. Primarily for European and Middle Eastern customers • Network, phone and system analysis for Android, IOS, Windows Phone and Windows 8.0, 8.1 and Windows 10• Logging Service Requests – providing end to end problem resolution. • SCCM management -
Support Analyst 2Rgen Solutions Apr 2013 - Mar 2015Redmond, Wa, Us• Automated Test Support for In house tools and Microsoft engineers.• Test Automation monitoring, troubleshooting, analysis. • Network, database and Infrastructure troubleshooting.• Microsoft Server and MSSQL server management and maintenance.• Monitoring and maintaining Lab Test machines and Testing systems. -
Software Support AnalystAbilius Inc. Jul 2014 - Nov 2014Microsoft Internal Testing Tools Support (Note* Contract renewed)Test Monitoring, Server Infrastructure, WTT Server/SQL database support.
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Software Support Analyst IiPrivthi Catalytic, Inc. Mar 2013 - 2014Microsoft Internal Testing Tools Support Test Monitoring, Server Infrastructure, WTT Server/SQL database support.
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Software Engineering Technician At MicrosoftPrithvi Catalytic Apr 2011 - Dec 2012Bellevue, Wa, UsVendor Contract - Testing for TEX at Microsoft -
Software/Hardware Technical SupportMicrosoft, (Aditi Technologies, Inc) Mar 2009 - Mar 2010Test Lab ManagementWTT monitoring and troubleshootingAnalysis/approval and Reporting for daily Automated Build Test Passes (Windows 7 and Windows 8) Monitoring and maintaining rack-mount and desktop machine arrays. Monitoring and maintaining Debug server that hosts Client debug sessions.
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Software Engineer TechnicianMicrosoft Corporation 2010 - 2010Redmond, Washington, Us -
Software/Hardware Technical SupportTalyst, Inc Feb 2007 - Nov 2008Software Support and analysis for complex Pharmacy delivery systems. SQL database query and problem solving / troubleshooting. Primary goal was to respond quickly and efficiently to keep critical care systems running and operational. Provided Network access for remote support of server/client access for hundreds of hospitals. I was and expert source of knowledge source for software issues and fixes.
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Windows Mobile Test Lab SupportMicrosoft, (Volt Technical Services, Inc) Jan 2006 - Jan 2007Analysis/approval and reporting of results for daily build test runs for Windows Mobile Development teams. Responsible for running and maintaining a lab of machines for daily Automated Testing of Mobile Phone Devices, Device Emulation and banks of machines running test suites on the latest builds of Windows Mobile software.
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Software Tech SupportGranite Bear Development, Llc Apr 2005 - Sep 2005Provided Software technical support for a software package that leads the industry in Photography studio business management. Helped customers install, setup, and solve software and OS technical issues. I specialized in Network support.
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Network Systems AdministratorPositive Systems, Inc Apr 2003 - Feb 2005etwork Administrator for 30 - 40 node system using Microsoft Server 2003 and provided technical software and hardware support for the entire system. Managed Filemaker database and did some database design. Provided production support using geo-spatial software Including: DIME software (the company's own software for combining scanned Aerial images as well as satellite photographic images) and Arc-View, geo-spatial application that is used for drawing shape files and other layered notation over geo-referenced imagery.
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Computer Support TechnicianStream International Oct 2001 - Mar 2003Provided phone technical problem solving support for Dialup and ADSL modem customers for MicrosoftAssisted with installing and programming DSL Modems, resolved OS and local network issues Performed troubleshooting steps to locate source of the issues. Helped educate users in using Windows software.
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Web Application DeveloperCenturytel Web Solutions Dec 2000 - May 2001Assisted on a large project using Allair Spectra and Cold Fusion with HTML and Javascript programming. Accumulated useful web Web application programming skills.
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Database ProgrammingPlum Creek Mfg Oct 1999 - Oct 2000Using FoxPro and SQL I wrote database applications for tracking production in wood manufacturing plants. Gained experience using Cold Fusion to build web based applications to interface with internal database interfaces. Utilized database design and analysis techniques to modify existing applications as well as creating new user interfaces.
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Software Test EngineerAnalogy, Inc Jan 1995 - Jan 1999Testing and quality support for a number of Analogy products (Analog and Digital mixed simulation analysis and EDA (Electronic Design layout software). Built and maintained a large suite of scripts (mostly written in TCL/TK) Interactively tested, maintained and updated an internal web site to communicate our ongoing test results and analysis. Performed interactive and scripted testing on eight different operating systems (Unnd NT).
Jeff Greenlee Skills
Jeff Greenlee Education Details
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Coding DojoComputer Software Engineering -
FreecodecampFull Stack Web Development Certificate
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Portland Community CollegeSoftware Engineering Technician
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Portland Community CollegeComputer Software Engineering Technology
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Oregon Institute Of Technology
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CodecademyStack Development
Frequently Asked Questions about Jeff Greenlee
What company does Jeff Greenlee work for?
Jeff Greenlee works for Amazon
What is Jeff Greenlee's role at the current company?
Jeff Greenlee's current role is Testing Engineer.
What is Jeff Greenlee's email address?
Jeff Greenlee's email address is je****@****pro.com
What is Jeff Greenlee's direct phone number?
Jeff Greenlee's direct phone number is +142578*****
What schools did Jeff Greenlee attend?
Jeff Greenlee attended Coding Dojo, Freecodecamp, Portland Community College, Portland Community College, Oregon Institute Of Technology, Codecademy.
What skills is Jeff Greenlee known for?
Jeff Greenlee has skills like Testing, Windows, Html, Microsoft Sql Server, Sql, Troubleshooting, Linux, Visual Studio, Servers, Javascript, Operating Systems, Databases.
Who are Jeff Greenlee's colleagues?
Jeff Greenlee's colleagues are Zahed Khan, 최홍인, Santiago Del Castillo Moreno, Mega Print, Jothi Lakshmi, Siddharth Dimri, Ika Ismatul Hawa.
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