Jeff Greenlee Email & Phone Number

Seattle, Wa, Us

San Jose, Ca, Us

Technical support for Adobe Partners setting up and using Sandbox environments for demonstration to Partner Clients

Bangalore, Karnataka, In

Bangalore, Karnataka, In

• Windows Update manual Testing and Automation analysis • Performing daily and weekly Manual Windows update testing • Monthly Test pass Automation result analysis• Reporting product bugs, and troubleshooting/repairing existing Automation (WTT/Atlas), VSO• Created Automated Test jobs from Existing defined Manual Test scenarios. • Maintaining and reporting Test Documentation and status. • Regular use and maintenance of Powershell, batch, C# and WTT automated scripting.

Hanover, Md, Us

• Enterprise Systems Monitoring and Troubleshooting, Status Reporting• Software/hardware maintenance and support for 600+ Rack servers and VM’s• Windows Server 2012R2, and Windows Server 2016 Installation and administration, O365 use• Linux Support, installation and administration• Daily build reports, lab issues and analysis and health reports

Hebron, Ky, Us

• Internal Technical Support for all Carnival – Holland America, Princess lines and Seabourn Cruise Line personnel. • Problem solving, troubleshooting, Software repair and installation• Remote assistance with Citrix GoToAssist and Skype.

Fort Mill, Sc, Us

• Software Support for Microsoft Intune and O365 MDM (mobile management).• Problem solving, troubleshooting, analysis. Primarily for European and Middle Eastern customers • Network, phone and system analysis for Android, IOS, Windows Phone and Windows 8.0, 8.1 and Windows 10• Logging Service Requests – providing end to end problem resolution. • SCCM management

Redmond, Wa, Us

• Automated Test Support for In house tools and Microsoft engineers.• Test Automation monitoring, troubleshooting, analysis. • Network, database and Infrastructure troubleshooting.• Microsoft Server and MSSQL server management and maintenance.• Monitoring and maintaining Lab Test machines and Testing systems.

Microsoft Internal Testing Tools Support (Note* Contract renewed)Test Monitoring, Server Infrastructure, WTT Server/SQL database support.

Microsoft Internal Testing Tools Support Test Monitoring, Server Infrastructure, WTT Server/SQL database support.

Bellevue, Wa, Us

Vendor Contract - Testing for TEX at Microsoft

Test Lab ManagementWTT monitoring and troubleshootingAnalysis/approval and Reporting for daily Automated Build Test Passes (Windows 7 and Windows 8) Monitoring and maintaining rack-mount and desktop machine arrays. Monitoring and maintaining Debug server that hosts Client debug sessions.

Redmond, Washington, Us

Software Support and analysis for complex Pharmacy delivery systems. SQL database query and problem solving / troubleshooting. Primary goal was to respond quickly and efficiently to keep critical care systems running and operational. Provided Network access for remote support of server/client access for hundreds of hospitals. I was and expert source of knowledge source for software issues and fixes.

Analysis/approval and reporting of results for daily build test runs for Windows Mobile Development teams. Responsible for running and maintaining a lab of machines for daily Automated Testing of Mobile Phone Devices, Device Emulation and banks of machines running test suites on the latest builds of Windows Mobile software.

Provided Software technical support for a software package that leads the industry in Photography studio business management. Helped customers install, setup, and solve software and OS technical issues. I specialized in Network support.

etwork Administrator for 30 - 40 node system using Microsoft Server 2003 and provided technical software and hardware support for the entire system. Managed Filemaker database and did some database design. Provided production support using geo-spatial software Including: DIME software (the company's own software for combining scanned Aerial images as well as satellite photographic images) and Arc-View, geo-spatial application that is used for drawing shape files and other layered notation over geo-referenced imagery.

Provided phone technical problem solving support for Dialup and ADSL modem customers for MicrosoftAssisted with installing and programming DSL Modems, resolved OS and local network issues Performed troubleshooting steps to locate source of the issues. Helped educate users in using Windows software.

Assisted on a large project using Allair Spectra and Cold Fusion with HTML and Javascript programming. Accumulated useful web Web application programming skills.

Using FoxPro and SQL I wrote database applications for tracking production in wood manufacturing plants. Gained experience using Cold Fusion to build web based applications to interface with internal database interfaces. Utilized database design and analysis techniques to modify existing applications as well as creating new user interfaces.

Testing and quality support for a number of Analogy products (Analog and Digital mixed simulation analysis and EDA (Electronic Design layout software). Built and maintained a large suite of scripts (mostly written in TCL/TK) Interactively tested, maintained and updated an internal web site to communicate our ongoing test results and analysis. Performed interactive and scripted testing on eight different operating systems (Unnd NT).

Part Time Flex Full Stack Development, Computer Software Engineering

Computer Software Engineering, Full Stack Web Development Certificate

Aas, Software Engineering Technician

Aas, Computer Software Engineering Technology

Education record

Stack Development