Jeff Guidry work email
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Jeff Guidry personal email
Jeff Guidry is a dedicated leader with over 15 years of transportation experience across multiple industries. He currently works for Keolis North America as General Manager overseeing the contract at Victor Valley Transit Agency. Previously Jeff worked as the Deputy Chief Transportation Officer for SunLine Transit Agency providing public transportation services to over 4 million riders in the Palm Springs, CA, and greater Coachella Valley area. Jeff has prior experience working in film/television production and ambulance transportation. Jeff is passionate about public service and thrives in situations that require common sense problem-solving skills to achieve goals. His peers value his integrity, honesty, and desire to share knowledge. Jeff always aims to provide high levels of customer service to both internal and external customers. As a former Emergency Medical Technician, Jeff is comfortable in high stress situations while taking an analytical approach to overcoming obstacles. Jeff was born in Coupeville, Washington and grew up in the greater Seattle area prior to relocating to Southern California. He holds an Associates of Science degree in Accounting from College of the Desert and a Transit Paratransit Management Certificate from University of the Pacific. Jeff is also currently enrolled at American Public University pursuing a Bachelor of Arts degree in Transportation and Logistics Management. In his off time, Jeff enjoys reading about history, visiting zoos and museums, attending air shows & aviation photography. Jeff is a published photographer with his work being shown in galleries in the UK and Germany as well as being featured in Photography Week Magazine and social media posts by New Flyer Industries, Ballard Power, California Hydrogen Business Council, Palm Springs Air Museum, Planes of Fame Air Museum, March Air Force Base and El Centro Naval Air Station. Jeff is also an avid baseball fan and always enjoys attending baseball games.
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General ManagerKeolis North America Inc. Apr 2023 - PresentBoston, Massachusetts, UsGeneral Manager with Keolis North America working with Victor Valley Transit Authority. • Responsible for all day-to-day oversite of the Operations & Maintenance contract.• Manage approx. 325 employees (200 drivers)• Annual operating budget of approx. $40 million.
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Interim Deputy Chief Transportation Officer / Superintendent Of TransportationSunline Transit Agency Dec 2021 - Mar 2023Thousand Palms, California, UsMember of Executive Team at SunLine Transit Agency servicing Palm Springs and the greater Coachella Valley area.• Second in command of the department, managed long-term goals and day-to-day operations of Transportation Department, Planning Department and Customer Service Department consisting of around 230 people:Fixed Route bus service:150 Motor Coach Operators, 5 Fixed Route Dispatchers & 1 Lead Dispatcher, 12 Field Supervisors and 1 Senior Supervisor, 1 Operations System Specialist, 1 Transportation Services Lead, 1 Transportation Services Specialist and 1 Senior Administrative AssistantParatransit service:36 Paratransit operators, 1 Paratransit Operations Manager, 5 Paratransit Dispatchers & 1 Lead DispatcherPlanning Department:1 Planning Manager, 1 Scheduler, 1 Planning Analyst & 1 Planning TechnicianCustomer Service Department:1 Customer Service Manager, 1 Customer Care Coordinator, 6 Paratransit Reservationist, 4 Customer Service Agents• Coordinate budgeting of department with approved budget of $17.5 million• Coordinated interdepartmental workflow between our department and the rest of the Agency• Served as project manager/technical lead for various department projects and system upgrades. Became SME for multiple software services and was instrumental in role out of Mobile Ticketing for bus riders• Extensive experience with union labor relations and employee discipline, interviewing, hiring, and firing of bargaining and non-bargaining positions• Training of staff in department procedures and analyzing areas of improvement• Production of reports, graphs and presentations for monthly metric tracking and Board reports -
Transit Planning ManagerSunline Transit Agency Oct 2020 - Dec 2021Thousand Palms, California, UsPublic transportation Planning Manager with SunLine Transit Agency servicing Palm Springs and the greater Coachella Valley• Manage, direct, and provide leadership to planning department staff in delivery of fixed route public transit service• Supervise service change preparation consisting of bus scheduling, bus blocking, run cut and driver schedules / rosters in accordance with agency goals, guidelines, and Union MOU contracts • Conduct research and analysis, prepare costing information, reports on ridership, on-time performance, and compliance with agency Transit Service Standards and Short-Range Transit Plan (SRTP)• Prepare presentations to Senior Management, Board of Directors and general public, answer customer concerns and coordinated with city planning departments, area developers and other regional stakeholders• Compile information and assist with applications for grant funding from federal, state, regional and other sources• Administer and serve as project manager for various projects and programs including software upgrades, mobile ticketing and student Haul Pass program; coordinated and participated in implementation tasks and activities with other departments• Evaluate the performance of assigned staff, established performance requirements and personal development targets, approve weekly timesheets and vacation requests
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Operations System SpecialistSunline Transit Agency Dec 2018 - Sep 2020Thousand Palms, California, UsPlan, organize and supervise delivery of fixed route bus service and transit operations. Responsible for tracking of on-time compliance, department goals, operator attendance & discipline. Process weekly timekeeping for operators and provide assistance in scheduling and customer concern response.
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Paratransit Controller (Dispatcher)Sunline Transit Agency Aug 2017 - Dec 2018Thousand Palms, California, UsController/Dispatcher for regional SunDial paratransit service.
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Accounting TechnicianSunline Transit Agency May 2016 - Aug 2017Thousand Palms, California, UsAccounting Technician handling Accounts Receivable and general accounting support for the Sunline Transit Agency finance department.• Processed daily sales receipts, accounts receivable and taxi voucher payments including preparing general ledger journal entries• In charge of invoicing outside vendors, pass outlets, and advertising sales as well as tracking related AR aging• Prepared daily cash deposit for armored car pickup and scanned checks for electronic deposit• Reconciled previous weeks deposit slips and bus pass sales log• Performed general accounting data entry to assist with software transition and month / year end closing processes• Counted and verified bus pass inventory for sale at customer service window and delivery to outside vendors• Opened / closed and counted cash drawers for customer service department
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Staffing ManagerRobert Half Jun 2015 - Feb 2016Menlo Park, Ca, UsStaffing Manager for Robert Half Accountemps, a temporary staffing agency focusing on accounting and financial positions• Staffing Responsibilities- Sourced, filtered resumes, recruited, interviewed, checked supervisory references and analyzed candidate skills verification on incoming candidates- Conducted in-person interviews as well as initial phone screenings and webcam interviews via Skype or Facetime- Reviewed open job orders to match available candidates based on hard skills, soft skills and education match requirements- Coordinated job opportunities between candidates and clients in order to schedule interviews and/or job start dates• Business Development Responsibilities- Obtained job orders in excess of $200,000 in gross revenue- High volume telephone activity conducting business sales, marketing and client relations- Conducted 10-20 weekly client visits or networking events- Served as company representative to the Palm Springs Chamber of Commerce -
Transportation CoordinatorRural/Metro Corporation Feb 2012 - Oct 2013Scottsdale, Az, Us• Managed all on-site patient transportation for Providence Holy Cross Medical Center• Worked independently as company representative, marketer, call taker, crew contact and hospital liaison for all transportation related needs. Prepared daily reports regarding patient transports, on time compliance and outstanding billing concerns• Partnered with Case Management, Patient Relations and Hospital Administration including CEO/COO to resolve all customer complaints or billing issues• Increased business retention and customer satisfaction working with internal management• Maintained excellent relations with hospital staff and vendors -
DispatcherRural/Metro Corporation Jun 2010 - Feb 2012Scottsdale, Az, Us• Dispatch Training Officer responsible for documenting internal Standard Operating Procedure and hands-on training of new dispatch employees• Authored a Dispatch Training Manual for new hire training and orientation• Worked under pressure and with critical time sensitive/life threatening deadlines• Lead Night Dispatcher from October 2010-September 2011. Worked with no direct supervision and was responsible for dispatching decisions and call volume management
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Emergency Medical TechnicianRural/Metro Corporation Jun 2008 - Jun 2010Scottsdale, Az, Us
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Emergency Medical TechnicianMedcoast Ambulance Service Jan 2008 - Jun 2008
Jeff Guidry Skills
Jeff Guidry Education Details
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American Public UniversityTransportation And Logistics Management -
College Of The DesertAccounting And Business/Management
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University Of The Pacific - Eberhardt School Of BusinessTransportation/Mobility Management
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David Geffen School Of Medicine At UclaEmergency Medical Technology/Technician (Emt Paramedic)
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Seattle Film InstituteFilm/Cinema/Video Studies
Frequently Asked Questions about Jeff Guidry
What company does Jeff Guidry work for?
Jeff Guidry works for Keolis North America Inc.
What is Jeff Guidry's role at the current company?
Jeff Guidry's current role is General Manager - VVTA Operations.
What is Jeff Guidry's email address?
Jeff Guidry's email address is jg****@****ine.org
What schools did Jeff Guidry attend?
Jeff Guidry attended American Public University, College Of The Desert, University Of The Pacific - Eberhardt School Of Business, David Geffen School Of Medicine At Ucla, Seattle Film Institute.
What skills is Jeff Guidry known for?
Jeff Guidry has skills like Customer Service, Training, Marketing, Leadership, Microsoft Office, Management, Microsoft Excel, Time Management, Microsoft Word, Payroll, Temporary Placement, New Hire Orientations.
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