Jeff Hansen

Jeff Hansen Email and Phone Number

CTO & CISO ► I align technical strategies to business needs to drive growth and customer satisfaction | IT Strategy | Digital Transformation | Customer Experience Solutions | Data Security & Compliance @ WayPath
Jeff Hansen's Location
Charlottesville, Virginia, United States, United States
About Jeff Hansen

I loved college. I enjoyed learning—about everything—so much that I earned too many credits and went through 7 different majors before the college forced me to just pick one and graduate. Since then, I’ve turned my love of learning into a successful career leveraging emerging technology to help all kinds of businesses grow. 𝗖𝗮𝗿𝗲𝗲𝗿 𝗢𝘃𝗲𝗿𝘃𝗶𝗲𝘄Technology opened doors for me: right out of college, I helped to build a virtual laboratory for behavioral-based research at the University of Virginia, enabling researchers to conduct online studies of people for the first time. Because of my success with the virtual lab, I was recruited to join SingleStone, an IT consulting firm, as a junior programmer. I’ve been with SingleStone and WayPath (a SingleStone company) ever since, helping it grow from a small company with 25 people to 200+ employees across both companies today.Over the last 15+ years at SingleStone and WayPath, I have:✓ Tripled productivity and team size in a 10-year period by implementing a hybrid Waterfall/Agile approach fitted to our needs and developed creative training strategies for junior talent.✓ Delivered dozens of successful software and platform projects for clients. I've never had a project fail.✓ Enhanced security at SingleStone and Waypath by building a pathway to obtain SOC 2 certifications and leading initiatives such as simulated phishing testing.✓ Founded WayPath's DE&I program by writing the program charter and roadmap, obtaining funding, bringing in consultants, and transitioning it to the HR function.While technology has opened doors for me, I never forget that technology is created by and for people. I focus on building genuine relationships with my clients and colleagues so that we can work together productively to leverage technology to meet business goals.𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗦𝘁𝘆𝗹𝗲I’m the kind of leader who doesn’t hesitate to go where I’m needed. In my personal life, I have become a baseball coach, Cubmaster, and board member at my kids’ schools in order to give them the best childhood experiences I can manage. Whether I’m leading a little league baseball team or my engineering team, I always emphasize three core values that are the keys to success: 𝘵𝘳𝘶𝘴𝘵, 𝘴𝘢𝘧𝘦𝘵𝘺, 𝘢𝘯𝘥 𝘧𝘭𝘦𝘹𝘪𝘣𝘪𝘭𝘪𝘵𝘺. As a team, we need to build trust in each other. We also need to foster a secure environment where we can watch out for one another and feel comfortable to express ourselves. While I always hold my teams to a shared end goal, I try to give people flexibility in how we achieve that goal.

Jeff Hansen's Current Company Details
WayPath

Waypath

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CTO & CISO ► I align technical strategies to business needs to drive growth and customer satisfaction | IT Strategy | Digital Transformation | Customer Experience Solutions | Data Security & Compliance
Jeff Hansen Work Experience Details
  • Waypath
    Chief Technology Officer & Chief Information Security Officer
    Waypath Jan 2021 - Present
    Richmond, Virginia, Us
    I was promoted to CTO of WayPath and became a member of our Senior Leadership Team when the division was spun off from SingleStone in 2019 to focus on customer experience platforms. I oversaw the technical integration of WayPath’s 3 solution areas of customer relationship management (CRM), customer communication management (CCM), and content management systems (CMS). I develop and execute on technical strategies aligned to business goals internally and for key customer accounts. As CISO of WayPath, I lead all security and risk reviews on all external software.𝗦𝗲𝗹𝗲𝗰𝘁 𝗥𝗲𝘀𝘂𝗹𝘁𝘀:✓ TECHNICAL STRATEGY & STRATEGIC GROWTH: I increased the number of multi-solution customer accounts by leading the technical integration of our 3 customer experience solution areas. I developed new processes and helped to train the sales team to sell multi-solution packages. ✓ DIGITAL STRATEGY: I have led 25+ audits for SEO, ADA compliance, and UX consistency. ✓ CUSTOMER SATISFACTION: I consistently receive a 5/5 rating from our customers for my technical leadership.✓ TALENT RETENTION: I retained 100% of my team through the COVID-19 pandemic in part by leading initiatives such as taking the company fully remote.✓ THOUGHT LEADERSHIP: I talked to 50+ marketing leaders at the 2022 Sitecore Symposium about maximizing value from the Sitecore platform.✓ SECURITY & COMPLIANCE: I founded WayPath's security program and led the journey to obtain our SOC 2 Type 2 attestation so that we can work with larger clients.
  • Waypath
    Chief Technology Officer
    Waypath Nov 2019 - Jan 2021
    Richmond, Virginia, Us
  • Waypath
    Technical Director, Digital Engagement
    Waypath Nov 2017 - Nov 2019
    Richmond, Virginia, Us
    I was promoted to serve as a technical lead on consulting engagements with Fortune 500 clients. I led the development of custom digital content solutions aligned to the clients’ business needs.𝗦𝗲𝗹𝗲𝗰𝘁 𝗥𝗲𝘀𝘂𝗹𝘁𝘀:✓ REVENUE GROWTH & RELATIONSHIP BUILDING: I helped to generate revenue by leading multiple Fortune 500 clients to launch their new brands with a short timeline, multiple target audiences, and complex requirements. I built and maintained the relationship with one of these clients for a 6-year continuous engagement.✓ TEAM PRODUCTIVITY: I tripled the development team’s productivity by increasing team size and implementing efficient processes.
  • Waypath
    Content Solutions Lead
    Waypath Jan 2016 - Oct 2017
    Richmond, Virginia, Us
  • Waypath
    Managing Consultant
    Waypath Jan 2013 - Dec 2015
    Richmond, Virginia, Us
  • Waypath
    Senior Consultant
    Waypath Jan 2009 - Dec 2012
    Richmond, Virginia, Us
  • Waypath
    Consultant
    Waypath Jul 2007 - Dec 2008
    Richmond, Virginia, Us
  • Singlestone
    Chief Information Security Officer
    Singlestone Jan 2022 - Present
    Richmond, Virginia, Us
    I was asked to lead SingleStone’s information security program in addition to my responsibilities as CTO & CISO at WayPath. I developed security policies, strategy, and roadmap for SingleStone to attain SOC 2 certification. I manage 1 direct report in this role.𝗦𝗲𝗹𝗲𝗰𝘁 𝗥𝗲𝘀𝘂𝗹𝘁𝘀:✓ REGULATORY COMPLIANCE: I built a roadmap to SOC 2 certification to enable the company to compete for large contracts. We are on track to complete the SOC 2 Type 2 audit.✓ SECURITY: I enhanced security for the company by creating policies, introducing new security tools, and introducing a culture of security mindset and focus.
  • University Of Virginia
    Information Technology Specialist
    University Of Virginia Sep 2003 - Jul 2007
    Charlottesville, Va, Us
    Project coordination and development for a grant-funded project to create an online virtual laboratory for the social and behavioral sciences.

Jeff Hansen Education Details

  • Quantic School Of Business And Technology
    Quantic School Of Business And Technology
    Executive Mba
  • Uc Santa Barbara
    Uc Santa Barbara
    Psychology

Frequently Asked Questions about Jeff Hansen

What company does Jeff Hansen work for?

Jeff Hansen works for Waypath

What is Jeff Hansen's role at the current company?

Jeff Hansen's current role is CTO & CISO ► I align technical strategies to business needs to drive growth and customer satisfaction | IT Strategy | Digital Transformation | Customer Experience Solutions | Data Security & Compliance.

What schools did Jeff Hansen attend?

Jeff Hansen attended Quantic School Of Business And Technology, Uc Santa Barbara.

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