Jeff Hayes Email & Phone Number

Scituate, Ma, Us

Scituate, Ma, Us

Boston, Ma

As a data insights services agency I help B2B vendors and their distribution partners gather and organize data and engineer insights to improve their operations.I provide data-driven strategy support for board communications and executive management planning. I lead teams to develop and implement analytics initiatives to optimize service, purchasing, sales, and marketing operations.I work with department managers and edge employees to understand business processes and decision-making blind spots and create insights using data from ERP and CRM systems, customer surveys, and third-party vendor and government agencies.I have expertise developing custom dashboards, notifications, prediction models, and territory maps using the Domo and KNIME analytics platforms.

Weymouth, Ma

Managed global P&L and team of 50 analysts providing market research, forecasts, product and channel databases, strategy advice, and sales enablement resources to technology vendors, resellers, and service providers.Work closely with practice area managers on staff skills development for research, analysis, writing, presentation, client management, and business development. Worked closely with CFO on business integration and reporting to support budgeting, project management, and business unit analysis.Expanded company research into 3D printing, décor, packaging, distribution channels, and aftermarket service by establishing research agenda, adding and developing staff, designing studies, writing analysis, and delivering presentations.

Responsible for overall P&L, strategy, business development, and operations for all research, advisory services, and consulting for InfoTrends. Reported into CEO of Questex Media. Grew company revenue by 24% and EBITDA margins by 50%. Achieved 100% or more of budget in five of seven years.Re-organized company around global practice areas and key functional support teams. Established new compensation structure and bonus program to align with company and business unit objectives while improving flexibility in cost structure.Launched new interactive, data-driven market sizing program for office technology products and aftermarket supplies by metropolitan area, 2 and 4-digit vertical industries, and five company size segments in North America, Western Europe, and Australia.Pushed company into new subject areas (packaging, functional printing, customer communications) and business services (app development, sales enablement tools and content) to help offset revenue decline in core markets and products.Developed partnerships with six leading trade publications, associations, and data collection vendors for new research products that generated approximately $800,000 in revenue.Deeply involved in successful sale of InfoTrends business to SF Capital working with Questex CEO and CFO and investment banker (Jefferies) and private equity investors (Shamrock).

Managed multiple practice areas of market research specialists, project managers, and industry analysts that annually delivered over 50 research-based custom and multi-client projects and $4.2 million in billings.Worked closely with sales operations on client development and retention efforts in US, Europe, and Japan. Developed sales and account-based business development plans contributing to 70% increase in consulting revenue in first year.P&L responsibility for custom consulting business. Implemented project budgeting and management tools to improve scheduling, delivery, and profitability.Managed company strategy and budget process with deep analysis on business operations. Met sales and EBITDA targets.

Norwell, Ma

Co-founder of market research and analyst firm. Achieved Inc. 500 status in 1997 (#69) and 1998 (#204).Responsible for all primary research and market forecast operations. Developed and delivered advisory services, multi-client studies, and custom consulting projects. Helped design, launch, and manage ON DEMAND trade publication, exhibition and conference program. Grew to over 200 exhibitors, 10,000 attendees and 1,000 conferees. Delivered keynote presentations, organized and led conference tracks.Involved in several acquisitions of consulting firms (InfoTrends, Ziegler & Associates, GMC) to expand into new market segments, services, and geographies. Worked closely with CEO and investment banker (Citigroup) to successfully sell company to Questex Media.

Ran consulting practice with 4 analysts specializing in office and production printing technologies and services.

Sales and account management responsibilities for custom consulting and multi-client studies working with leading technology vendors in the office technology and production printing industries.

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Education record

Education record