Jeffrey Butt

Jeffrey Butt Email and Phone Number

Enrollment Counselor @ Western Governors University
Athens, GA, US
Jeffrey Butt's Location
Athens, Georgia, United States, United States
About Jeffrey Butt

I am pursuing a Bachelor of Science in Computer Science, graduating soon with ITIL 4 and Linux Essentials certifications and skills in Java, Angular, C++, C#, Python, and data analytics. I am open to business roles in data analytics or Software Engineering. I currently work as an enrollment counselor for Western Governors University, helping students through the enrollment process. Previously, I built a strong foundation in account management, HR support, and workforce operations at Kelly Services, managing large accounts and leading teams. At Dial America, I gained expertise in training, leadership, and customer service in high-volume environments.With a blend of technical skills and leadership experience, I am passionate about driving solutions and creating impact in technology and analytics.

Jeffrey Butt's Current Company Details
Western Governors University

Western Governors University

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Enrollment Counselor
Athens, GA, US
Jeffrey Butt Work Experience Details
  • Western Governors University
    Enrollment Counselor
    Western Governors University
    Athens, Ga, Us
    View
  • Western Governors University
    Enrollment Counselor
    Western Governors University Nov 2023 - Present
    Salt Lake City, Ut, Us
    View
  • Kelly
    Account Manager
    Kelly Sep 2022 - Oct 2023
    Troy, Michigan, Us
    Oversaw account management and operations support for a large account with 900+ contingent employees. Led a team of 8 Onsite Managers responsible for HR support for contingent labor, ensuring compliance with screening requirements. Collaborated with recruiting to meet client staffing needs. Worked with operations to minimize attrition and meet labor requirements and handled payroll, invoicing, and dispute resolutions. Provided analytical reporting using Excel and PowerBI to develop staffing plans and monitor KPIs for the client.
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  • Kelly
    Talent Advisor
    Kelly May 2019 - Sep 2022
    Troy, Michigan, Us
    Managed a substantial manufacturing site comprising contingent workers, with a focus on addressing a range of temporary worker requirements. This includes effectively handling payroll matters, providing coaching and guidance to improve the performance of underperforming temps, and resolving HR-related issues in collaboration with the client.
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  • Kelly
    Recruiter
    Kelly Oct 2017 - May 2019
    Troy, Michigan, Us
    As a full-cycle recruiter, sourced talent, conducted interviews, conducted pre-employment screens, and placed candidates in temporary worker positions. Focused on sourcing candidates for various roles, including manufacturing, finance, IT, and Human Resources. Tripled headcount and consistently achieved headcount Key Performance Indicators (KPIs).
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  • Dialamerica
    Training Manager
    Dialamerica Aug 2010 - Oct 2017
    Mahwah, New Jersey, Us
    Trainer for a large contact center. Responsible for developing and delivering training to new hires and cross-training talent on client programs. Collaborated with clients to create training plans and courses, making use of different Learning Management Systems to facilitate and generate training materials. Performed Quality Assurance Monitors to verify compliance and identify opportunities for continuous training. Managed escalated calls and successfully resolved customer issues.
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  • Dialamerica
    Team Leader
    Dialamerica May 2008 - Aug 2010
    Mahwah, New Jersey, Us
    Held the role of leading a team of 25-30 talents within a high-volume contact center. Responsible for coaching and developing the team and administered disciplinary/corrective actions when necessary. Carried out quality assurance monitors to ensure compliance.
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  • Dialamerica
    Call Center Representative
    Dialamerica Apr 2007 - May 2008
    Mahwah, New Jersey, Us
    Handled inbound sales and customer service calls for multiple clients ranging from transportation, healthcare, financial services, credit card processing, healthcare, and Medicare (AEP). Met and exceeded contact center metrics including but not limited to sales conversion, average handle time, quality monitors, and net promoter surveys. Worked with several CRM's including but not limited to Siebel, Salesforce, QuickBase, and many client proprietary systems.
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Jeffrey Butt Education Details

  • Western Governors University
    Western Governors University
    Computer Science
  • The University Of Georgia
    The University Of Georgia
    Political Science And Government

Frequently Asked Questions about Jeffrey Butt

What company does Jeffrey Butt work for?

Jeffrey Butt works for Western Governors University

What is Jeffrey Butt's role at the current company?

Jeffrey Butt's current role is Enrollment Counselor.

What schools did Jeffrey Butt attend?

Jeffrey Butt attended Western Governors University, The University Of Georgia.

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