Jeff Heeley Email & Phone Number

Tulsa, Oklahoma, United States

The Chief Operations Officer (“COO”) ensures the successful operation of the branches of the YMCA locations, including membership, program development, volunteer recruitment, staff supervision, community relations, collaborations, budgeting and financial results.

Oklahoma, United States

Tulsa, Oklahoma, United States

2021 Walk to End Alz Chair - first walk post covid19 - helped raise $490k and had over 3k people show up on walk day. 2022 Walk toEnd Alz Chair -Tulsa #11 in the nation. *helped raise over $875k and saw almost 7k walkers present.

United States

Power Boost = "a device connected in series with a current for increasing the voltage" Does your company need a Boost - set up time with me and we can work together to get you plugged in with the right resources and talent to elevate and increase the output and help you achieve your goals! That is why we exist - to help businesses and leaders get a POWER BOOST and improve your teams performance. Mission Statement:At Power Boost Consultants, our mission is to ignite positive transformations within businesses by providing tailored solutions that elevate performance, foster leadership excellence, and drive growth. We are dedicated to guiding organizations through a holistic approach that integrates Leadership Development, Sales Training, Grass Roots Marketing, and General HR guidance, propelling them toward sustainable success and a competitive edge in today's dynamic business landscape.

United States

Southwest Region -Oklahoma/TexasPosition summary. Reporting to Area Vice President of Sales • Responsible for 93 brick and mortar locations (6 individual agencies 3 corporate trade zones) • Serving over 500k subscribers • responsible for over $60M in sales revenue• Modeled Built and Scaled alternative distribution yielding over 1000 new subs in 2022 in Oklahoma• Collaborate with team to strategize investment and network, promotional spend, and aggressive trials to elevate the business and grow the customer base while managing Corporate and Agent P&L. o TOP Workplace Oklahoma (7 years in a row)

Southwest Territory

• 40 Corporate Owned Locations- 68 Leaders and 268 associates• $10 Million in Monthly Salary and Commission• Grew Market share by + 19%• Introduced New Retail Distribution Prepaid Only and Financial Services kiosks • Expanded Prepaid Sales in OKC by over 400% and built model for organizational growth• Leadership Excellence Circle Award Winner - 2017, 2019, 2021

Northwest Territories

• Led a team of 3 Area Sales Managers an Ops Manager and Performance management Consultant that were responsible for 28 Corporate locations, 173 Associates and leaders• Partnered with IS/ retail ops to build a Virtual Store in a Box to allow selling out of the store (now used everywhere) • Leveraged DE&I training and development to better reflect our communities and attract, retain customers resulting in a 35% lift YOY and 1% reduction in Churn• Pinnacle Club Winner TOP SALES 2015 and 2016

Columbia, Missouri Area

Supported northern Missouri and Western IL portions of the Midwest Territory. Led multiple top 20 locations within the West Region and helped contribute to positive financials along with growing the business through a differentiated customer experience. I had the opportunity to demonstrate my passion for motivating others to excel as I helped direct the success of the market's sales leadership team. Developed leadership and inspired accountability within my teams to contribute to the company's business results. Stayed in touch and on top of the business sales operations, which included marketing and sales plans, P&L management, and other details of running a business. Partnered with multi channel operations teams to ensure success. Also worked with the frontline sales associates with training and development.

Columbia, Missouri Area

I had the privilege to teach/develop Sales leaders on how to identify and connect with business customers . This helped deliver on our brand promise of the World's Best Customer Experience, while growing our Market share in the Missouri area.

Hannibal,Mo

-Lead by, and be an example of the principles of the Dynamic Organization. Model the behaviors of a Servant Leader. Foster a positive work culture focusing on Associate Passion-Establishes and exceed organizational performance targets.•Provides leadership and teamwork designed to deliver an ideal experience to every customer within the framework of established company policies guidelines.•Actively encourages, supports, and facilitates the growth and development of all associates•Creates an environment that motivates and inspires associates to exceed expectations and goals.•Establishes open and honest communication with a diverse team of Sales Managers, Retail Wireless Consultants, Service Technicians, and Cashier/Greeters to create a positive environment.•Responsible for all store operations including opening, closing, compliance, cash, & inventory.•Completes and reviews all adjustment & monitoring, payroll, and performance related reports.•Coordinates sales, promotions, and marketing events to ensure customer flow is maximized and visibility is high.•Responsible for human resources and staffing responsibilities including the hiring process, interviewing, training, and various associate lifecycle activities for store associates.•Participates in community events and public relations activities to develop a positive image for the company in the local community.•Passionately demonstrates the values of Customer Focus, Respect, Ethics, Pride, Empowerment, and Diversity.

Quincy, Il

-Provide leadership and coaching to retail sales staff on selling skills, company policies and practices, performance management and career development.-Drive the achievement of store sales targets which include new customer acquisitions, sale of essentials, and sale of vertical features on a weekly/monthly basis while achieving the highest level of customer satisfaction.-Responsible for retail sales scheduling, forecasting and reporting; including but not limited to time reporting, vacation/time off tracking, expense reporting and approvals, schedule development, overtime management, variance reporting and explanations, cash over/short explanations, tracking report, competitive report, etc.-Ensure response to all customer inquiries and processing of customer requests, including name, address and rate changes, suspensions, disconnects, resumes, taking payments, and changes in vertical services.•Support retail associates in working the sales floor and serving customers, including but not limited to working with customers who indicate a desire to disconnect, performing retention activities to save customers, greeting customers in a professional and friendly manner, serving customers, and answering phones.Responsible for maintaining store appearance according to the retail store standards.•Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location. Set goals and then drive associate participation in these programs to ensure goal achievement.•Conduct meetings with retail sales staff. Meetings at times may include other store staff and sales management.•Responsible for maintaining collateral and point-of-sale materials.•Assist in conducting training.•Assist store manager with inventory counts and verification.

Certificate, Executive Leadership

Master Of Business Administration (M.B.A.), Business Administration, Management And Operations

Bachelor Of Applied Science (B.A.Sc.), Business Administration, Management And Operations