Jeff Heimberger Email & Phone Number

Ohio, United States

Leading a team of four IT Helpdesk/desktop support specialists to provide superior customer service and top level technical support.Engineering and deploying IT solutions throughout all areas of the business for desktop and mobile devices.

Hilliard, OH

Fresh Roasted - All about the peopleServing the community, loving our neighbor one cup of fresh roasted coffee at a time.Creating unique events and meeting space to allow connection with the community around us, all over a great cup of flavorful, fresh roasted coffee (and so much more).Along with business development and hands-on work at all of the shops.

Columbus, Ohio Metropolitan Area

Joining with the Ohio Ministry Network and the Ohio for Jesus vision to see significant Christian leadership and church growth over the next 10 years - Leading and supporting everything IT and Security at the Ohio Ministry Network office and Heartland Conference Retreat Center

Columbus, Ohio Area

• Provide proactive support to users across all areas of IT including hardware, software, and mobile platforms. Resolve technical problems in person, over the phone, or through remote assistance applications. Provide.
• Create and maintain standards for desktop, laptop, tablet, and cellular platforms
• Distribute workload accordingly across the IT Support Specialist staff
• Oversee the procurement and receiving processes for the Help Desk
• Tracking and reporting of alerts, ticket volumes, and SLA adherence
• Continual process improvement, automation, and documentation

Columbus, Ohio Area

Ensure the proper desktop operation and application availability so external and internal customers can accomplish business objectives. This includes leading a team of 7 Data Center Operators and 5 Desktop Support Specialists who proactively monitor all customer and internal network/server systems and receive, prioritize, document and resolve end user.

Columbus, Ohio Area

Development, execution, and management of all Association technology plans and activities. Expansion of Association technology efforts and electronic membership interaction. Continued growth of technology and marketing to create better relationships with members. Enable the business to be efficient and effective in serving the industry through creative.

Development, execution, and management of all Association technology plans and activities.Expansion of Association technology efforts and electronic membership interaction.

Bakersfield, California Area

Leadership, Innovation, and development of the IT department at GET through the following:Support of the District by means of computer applications, system design, and support in all current District software products. Collaboration and direction for various current and future IT vendors, support groups, development of budgets, development of IT plans.

Able to give direction to IT department and develop cooperation throughout the Agency. Leadership of both IT projects as well as IT budget and business processes. Oversight and planning for all hardware, software and network upgrades and support. Advocacy for public transit through community leadership participation and communication throughout multiple.

Locate technology opportunities and ways to promote integration of IT both with internal staff and externally to the public, network and system analysis and operations management, and provide support to all users. Supervision of IT assistant, management of external agency relationships with contractors, vendors and telecomm carriers, development and.

I significantly reduced the work load on the IS department by troubleshooting and upgrading servers and user PCs, managing and maintaining Active Directory and group policy, forming and implementing solutions for a higher level of productivity and troubleshooting network problems including WAN connections, routers and firewalls. Along with the network, I.

Youngstown, Ohio Area

Assist in daily IT operations and learn networking environment

Bachelor Of Science, Business; Information Systems

Graduated with Honors I was team leader for 20 of 21 of my courses while attending UOP. I focused on leadership and structured direction.

Associate Of Applied Business, Computer Networking And Applications

Graphic Design & Communications