Jeff Helman Email & Phone Number

Greater Seattle Area

Joyfully advancing healthcare information portability to facilitate care coordination, improve treatment outcomes, improve public health reporting, and accelerate benefit eligibility determinations.Actively contributing to collaborations advancing interoperability:* HL7 and IHE interoperability standards workgroups* Workgroups for eHealth Exchange, Carequality and CommonWell Alliance networks* HHS/ONC committees and events* Targeted "Hot Topics" like Lab Reporting of COVID-19 testing

Bethesda, Md

Returned to founding team to help drive the transformation from startup into a production-ready enterprise. • Drove vendor selection and initial delivery leadership of the 2nd-generation disclosure reporting implementation. • This removed a key blocker to going live.Working remotely from Seattle since 2016:• Established delivery metrics across five development teams, focused initially on code quality. • Drove evolution of “skunkworks” experiment in testing automation into key Go/No-Go gate of the daily platform Release Candidate (RC) cadence.• This automated regression testing platform (> 500,000 checkpoints) replaced several manual testers.The CSS platform (Java/Spring/JMS, React, Oracle/Neo4j, AWS) is returning $500 million per year to US taxpayers. (< 18 month ROI)

Rockville, Md

Program manager, product owner and evangelist for healthcare interoperability and patient safety. • Drove the production launch of the Developer's Integration Laboratory (DIL), a cloud-based platform (Java/Swing, Oracle) for real-time validation of interoperability between healthcare networks.• Ran the DIL interoperability testing program (leading a distributed team) with early participants in the eHealth Exchange (formerly Nationwide Health Information Network (NHIN).• Partnered with other AEGIS teams to apply the potential of DIL to additional interoperability challenges.• Blogged to incite action at blog.aegis.net. • I (still) tweet as @HealthITJeff, and write about health IT issues at https://HealtiITJeff.com.

Washington, D.C.

Drove execution of strategic transformations with applied out-of-the-box thinking and hands-on leadershipCSS PROOF-OF-CONCEPT/STARTUP (2011-2012)Founding member of the strategy and transformation office, with the mission to explore ways in which Fannie Mae could contribute to preventing future financial crises. Launched a skunkworks project to reinvent the mortgage securitization process; this became CSS. • Drove technical proof-of-concept build of SOA-based foundation for new securitization platform.• Established Agile implementation environment (facility, team, coaches, executive sponsorship).• Key driver of securitization prototype build by cross-functional Agile team.IT MANAGED SERVICES LAUNCH (2010/2011)Key driver of provider selection process on behalf of the CIO for five business-aligned technology organizations, creating Fannie Mae's first strategic IT outsourcing (ITO) program.• Negotiated five-year contracts (9-figures) with three top-tier managed services firms, with all service delivery via on-shore labor, covering Application Development and Maintenance (ADM), software configuration management, Level 1 service desk, and testing.• Established and staffed the Transition Management Office (TMO) and ITO governance functions.

Washington, D.C.

Returned to my Fannie Mae Records Management team to lead several functionality enhancement releases and plan for a major Documentum platform upgrade.I was nearly pulled away in 2010 to resume health IT consulting (back to ONC)—but stayed to help with transformation initiatives after a chance meeting with Fannie Mae’s CIO.

Washington, D.C.

The Nationwide Health Information Network (NHIN) was envisioned as a secure, nationwide, interoperable network for exchanging health information to realize the vision of health record portability. Jeff was engaged as a founding member of the team to establish a program management office (PMO) and drive the transition of the NHIN from trial implementation activities to production operations.• Key contributor to PMO structure definition and 2009 NHIN Operating Plan; • Established Production Pilot and Emergence Implementations activities; • Established Dashboards for Implementation Roadmap and ProductionMetrics • Key contributor to foundational NHIN messaging and communications content. • Contract negotiations and SOW language creationReturned to Fannie Mae out of frustration at the slow pace of progress here, but I was drawn back to this vital national mission a couple of years later.

Washington, D.C.

Technical leadership of the Records Management technology implementation program: 25 Documentum implementations across the enterprise.Doubled productivity in 2008 by focusing teams on process improvement ownership, including: • Automating deployment processes; • Automating migration instruction creation processes; • Replacing repetitive programming tasks with XML-driven configuration; • Creating a shared passion for increasing business value with each unit of effort. $4 million annual budget; 3 implementation teams (3 PM/Analysts,10 developers, 2 testers); 6 to 9 concurrent implementations (2-3 per team); Active collaboration with business partners to manage expectations and adjust priorities. Recognized by company-wide Technology Innovation program for demonstrating the value of Wiki pages to drive project collaboration and communication with project stakeholders.

Columbia, Md

PM leadership of the implementation of web-based loan origination system for a flagship customer.

Annapolis Junction, Md

Planning, implementation and roll-out of server-to-server credit reporting and decision engine services.

Annapolis Junction, Md

Consultant to the CEO and management team to catalyze product initiatives and revenue acceleration. Projects included:• Personally developed and released a web-based (ASP, Oracle, JavaScript, Crystal Reports, Crystal Enterprise) database reporting solution.• Added prototype Home Equity functionality to Origenate (ColdFusion, Oracle, JavaScript).• Drove evaluation & selection of enterprise software testing suite ($400K: functional/regression testing, load testing, performance monitoring).• Ran exhaustive scalability assessment (using LoadRunner) of the Credit Online Network infrastructure and performance testing of the Origenate (auto loan origination) product.• Developed technical and business prototypes of executive dashboard products.• Identified and implemented a web conferencing solution that doubled the velocity of new customer training.

Annapolis Junction, Md

Development leadership of a browser-based (ColdFusion, JavaScript, Java, Oracle) loan origination product.• In response to the 2001 economic downturn, stepped up to also manage the company’s business computing infrastructure (150 PC users and 25 NT Servers), internal business systems (including 3 web sites) and Information Technology(IT) projects.

Silver Spring, Md

Hands-on leadership of a 20 person-year client/server enterprise-wide implementation for a State of MD agency:• Requirements analysis of all seven agency functional areas.• Design, coding and implementation of Accounting subsystems.• True N-tier development, with VB, COM/DCOM, SQL Server 7.0 and MTS 2.0 under NT 4.0.• Project certified by SEI examiners as CMMI Level 2 compliant.

Timonium, Md

Technical strategist for Electronic Printing & Mailing business unit, including leadership of 30 software developers and associated staff in two sites.√ Key pre-sales role to match our software capabilities to the customer's product vision.√ Drove conversion of 57 applications from AS/400 & IBM 4381 legacy systems to Client/Server platform (UNIX/C/Perl/Korn Shell).√ Increased billable programming hours 3-fold while driving development practices to reduce effort devoted to reactive problem resolution by over 70 percent.√ Rewarded with maximum performance bonuses for results achieved in both years.

Sacramento, Ca

Operational and P&L responsibility for Sacramento business Electronic Printing & Mailing (EP&M) unit of Duplex Products (later acquired by Reynolds & Reynolds). √ Built team and sales from zero-revenue start-up to $1.5 million run rate at superior margins.√ Established Sacramento facility as the recognized leader, among EP&M sites, in innovation and software development practices.√ Continued double-digit revenue growth while recruiting a new team in a very tight labor market and migrating operations to a new facility in Salt Lake City.

Sacramento, California Area

Founder of high-technology start-up:√ Developed business plan, raised seed capital, recruited top-flight team and board, sold initial accounts and developed software infrastructure (learning C program in order to make payroll) for this electronig printing & mailing business.√ Optimized A/R collections and negotiated vendor payments to yield cash flow miracles in this capital-intensive, cash-hungry, business.√ Successfully negotiated asset sale to Duplex Products, Inc.

Eldorado Hills, Ca

Key player in launch (identity, marketing collateral/campaigns, agency choices) of International Billing Services, a previously unknown billing unit (of CableData) into independent identity, positioning IBS to become the world leader in statement production/EP&M outsourcing. (Both entities later purchased by DST Systems, which recently merged into SS&C.)√ Drove re-branding and competitive research for identity launsh. √ Sold several new customer relationships, securing 5-year contracts.√ Recognized unfilled niche in middle of the market; left to launch STI.

Rancho Cordova, Ca

CableData (acquired by DST Ouput, which was later acquired by SS&C). √ Installations and second-level technical support to deliver content and subscriber management for Cable TV operators.

San Francisco Bay Area

√ Requirements analysis for the actuarial system for Blue Shield (San Francisco);√ Served on a hand-picked team directing the nationwide consolidation of health care claims systems for General Motors (Detroit).