Jeff Hepner Email & Phone Number

Washington D.C. Metro Area

• Roles & ResponsibilitiesSharePoint Architect
• Gather initial business requirements
• Design the initial architecture
• Provide architectural guidance to all teams
• Escalate incidents to the project team as necessary
• Work with the Infrastructure Team and System Administrators to establish best practices

Washington D.C. Metro Area

• Work with government customers to determine training requirements and learning success metrics for SharePoint 2010 and custom applications.
• Create new end user training guides and enhance existing classroom materials.
• Maintain class schedules, and record student registration and attendance for reporting to the customer.
• Design hands-on training sites in SharePoint 2010 for students to reinforce the topics covered in class.
• Conduct structured SharePoint 2010 and custom application end user and site administrator training.
• Administer team Project, Sandbox and Training sites in SharePoint 2010 in support of customer activities.

• Assigned to Vectronix, Inc. - Contract completed
• Collect current-state infrastructure and application information.
• Document and remediate any SharePoint-related issues.
• Review and apply appropriate SharePoint service packs and updates.
• Validate and enhance backup and recovery procedures.
• Develop and implement a service account security structure using the least-privilege model.

• Collect current-state infrastructure info.
• Determine system capacity reqs.
• Architect farm infrastructure.
• Develop a security structure.
• Create service accounts and groups in AD.
• Config SQL 2005 perms for SharePoint service accounts.

• Independent Contractor
• Collect current-state infrastructure info.
• Determine system capacity reqs.
• Architect farm infrastructure.
• Develop a security structure.
• Create service accounts and groups in AD.

• Subcontractor from Capricorn Diversified SystemsCDS performs IT for Burns & Wilcox
• Collect current-state infrastructure info.
• Determine system capacity reqs.
• Architect farm infrastructure.
• Develop a security structure.
• Create service accounts groups in AD.

• Employee of Siemens CommunicationsSiemens performs IT for HFHS
• Collect user reqs; collect current-state info; research, compare and analyze vendor products; design future-state solutions along enterprise guidelines; create implementation and migration plans; develop proposals to.
• Analyze and document existing processes and data flow; identify omissions and inefficiencies; create and document new procedures to facilitate information sharing and collaboration; research, select and implement tools.
• Steering Committee Member for SharePoint: Standardize the look and feel, as well as default content of new workgroup sites. Explain SharePoint collaboration concepts to each team and assist with customizing their.

• Subcontractor at gedas from CDIgedas performs IT for Volkswagen of America
• Provided technical expertise and content for proposals to design a migration from WinNT4 to Win2003 AD
• 190 servers in US, Canada, Mexico, Germany
• 3,000 users.
• Collected current-state info on servers and apps.
• Implemented the design.

• Consulted with customers on networking needs including LAN / WAN, Win2000 AD, Internet, Intranet and Extranet infrastructures, file server selection, network OS selection, PC selection, and app reqs.
• Created designs and implementation plans, implemented the solutions.
• Acted as tech lead for many projects / engineers by defining project scopes and providing tech assistance and guidance.
• Provided upper-level tech support and troubleshooting assistance for employees and customers.
• Tech trainer for co-workers. Primarily focused on Win2000 and scripting techniques with MS Excel.
• Performed product demos for customers and internal staff.

See Analysts International, above.

• Supported a 90-user WinNT network and 14 sites around the country.
• Provided all levels of support for servers, LAN/WAN, desktops and printers, and training.
• Created several Microsoft Access database applications.

• Provided all levels of support for networks on WinNT, NetWare v3.12, and WFWG 3.11.
• Interviewed a variety of customers to provide workflow analysis, procedural change recommendations, software acquisition suggestions, and custom application development using the Microsoft Office applications as a base.
• Trained customers and co-workers on various software products in both structured and non-structured environments.

• Supported a 75-user network on Banyan Vines as well as 40 job sites around the tri-state area.
• Generated project plans in Primavera and Microsoft Project.
• Provided all levels of support for servers, LAN/WAN, desktops and printers, and training.

Certificate, Computer Programming

Diploma, College Prep