Jeff Hepner Email & Phone Number

Washington D.C. Metro Area

Roles & ResponsibilitiesSharePoint Architect• Gather initial business requirements• Design the initial architecture• Provide architectural guidance to all teams• Escalate incidents to the project team as necessary• Work with the Infrastructure Team and System Administrators to establish best practices• Contribute to the SharePoint platform governance documention and processesSharePoint Administrator• Install SharePoint Farms including development/staging/production, as per the architectural design(s)• Install additional SharePoint servers to expand capacity• Configure the SharePoint platform, including all services and features• Research, evaluate, install and configure third-party add-ons and solutions• Conduct ongoing monitoring of system stability and performance statistics• Install and test hot fixes, cumulative updates and service packs• Conduct periodic testing of High Availability and Disaster Recovery capabilities• Enforce site standards (layouts, security processes, etc.)• Coordinate with the Infrastructure Support team to restore user content• Migrate from older to newer SharePoint platforms (2007 to 2010 to 2013)• Perform full system recovery in the event of a failure (disaster recovery)• Enforce end-user governance policies and processes (Metalogix ControlPoint)Site Collection Administrator• Create new site templates• Provision top-level sites• Manage security• Manage the site layout (look and feel), structure, and content• Manage site-level, and site collection-level features• Monitor and restrict user access to maintain licensing complianceUser Experience Designer (no-code solutions)• Modify the SharePoint look and feel• Create custom forms (InfoPath) and workflows (SharePoint Designer)• Modify site templates• Configure site pagesSharePoint Trainer• Disseminate general information• Teach concepts and features to users and support staff• Meet with business owners on "how-to" accomplish tasks

Washington D.C. Metro Area

• Work with government customers to determine training requirements and learning success metrics for SharePoint 2010 and custom applications.• Create new end user training guides and enhance existing classroom materials.• Maintain class schedules, and record student registration and attendance for reporting to the customer.• Design hands-on training sites in SharePoint 2010 for students to reinforce the topics covered in class.• Conduct structured SharePoint 2010 and custom application end user and site administrator training.• Administer team Project, Sandbox and Training sites in SharePoint 2010 in support of customer activities.

Assigned to Vectronix, Inc. - Contract completed• Collect current-state infrastructure and application information.• Document and remediate any SharePoint-related issues.• Review and apply appropriate SharePoint service packs and updates.• Validate and enhance backup and recovery procedures.• Develop and implement a service account security structure using the least-privilege model.• Implement Kerberos authentication for the farm.• Develop technical documentation detailing all design decisions, installation steps, configurations and customizations. Best practices are used whenever possible.• Create, administer and customize site collections, site templates, document libraries, lists, custom views, custom forms (InfoPath 2007) and workflows (built-in and SharePoint Designer 2007).• Investigate, test and implement third-party (Bamboo Solutions, CodePlex, Muhimbi, etc.) site templates, web parts, solution packages and site features.• Define infrastructure and software requirements for designing a new farm to enable an extranet for collaboration with partners and distributors.• Interview managers and users to collect their requirements for data collaboration, forms, workflows and reporting on key performance indicators.• Demonstrate various options for collaboration by configuring mock-ups and proof-of-concept site collections.• Provide end-users with weekly Lunch & Learn training on various SharePoint features and topics.• Act as mentor to the IT staff and key power-users by providing over-the-shoulder style training and knowledge transfer for on-going administrative support, InfoPath form design, and SharePoint Designer workflow creation.

• Collect current-state infrastructure info.• Determine system capacity reqs.• Architect farm infrastructure.• Develop a security structure.• Create service accounts and groups in AD.• Config SQL 2005 perms for SharePoint service accounts.• Develop tech docs for design decisions, installation steps, configs and customizations.• Install and config 3 MOSS farms.• Create, admin and customize site collections, site templates, doc libs, lists, custom views, custom forms and workflows.• Investigate, test and implement 3rd-party site templates, web parts, solution pkgs and site features.• Config AD so SharePoint can create Contact Accounts for Email-enabled lists.• Integrate SharePoint lists, calendars and RSS feeds with Outlook 2007.• Interview mgmt and users to collect reqs.• Config and demo mock-ups and PoC site collections.• Provide IT staff with config reqs, training and knowledge transfer. • Provide users with training.

Independent Contractor• Collect current-state infrastructure info.• Determine system capacity reqs.• Architect farm infrastructure.• Develop a security structure.• Create service accounts and groups in AD.• Config SQL 2005 perms for SharePoint service accounts.• Develop tech docs for design decisions, installation steps, configs and customizations.• Install and config 3 MOSS farms.• Create, admin and customize site collections, site templates, doc libs, lists, custom views, custom forms and workflows.• Investigate, test and implement 3rd-party site templates, web parts, solution pkgs and site features.• Config AD so SharePoint can create Contact Accounts for Email-enabled lists.• Integrate SharePoint lists, calendars and RSS feeds with Outlook 2007.• Interview mgmt and users to collect reqs.• Config and demo mock-ups and PoC site collections.• Provide IT staff with config reqs, training and knowledge transfer.

Subcontractor from Capricorn Diversified SystemsCDS performs IT for Burns & Wilcox• Collect current-state infrastructure info.• Determine system capacity reqs.• Architect farm infrastructure.• Develop a security structure.• Create service accounts groups in AD.• Coordinate with the DBA to config SQL 2005 perms for service accounts.• Develop tech docs for design decisions, installation steps, configs and customizations.• Install and config a new MOSS farm.• Create, admin and customize site collections, site templates, doc libs, lists, custom views, custom forms and workflows.• Config AD so SharePoint could create Contact Accounts for Email-enabled lists.• Interview mgmt and users to collect reqs.• Create and demo mock-ups and PoC site collections.• Provide IT staff members with config reqs and training.

Employee of Siemens CommunicationsSiemens performs IT for HFHS• Collect user reqs; collect current-state info; research, compare and analyze vendor products; design future-state solutions along enterprise guidelines; create implementation and migration plans; develop proposals to describe and diagram solutions, business cases, TCO, risks, ROI, effort and timelines; present recommendations to exec mgmt.• Analyze and document existing processes and data flow; identify omissions and inefficiencies; create and document new procedures to facilitate information sharing and collaboration; research, select and implement tools to help reduce redundancy while providing repeatable results, and develop standardized forms and templates.• Steering Committee Member for SharePoint: Standardize the look and feel, as well as default content of new workgroup sites. Explain SharePoint collaboration concepts to each team and assist with customizing their sites. Perform site administration, as needed.

Subcontractor at gedas from CDIgedas performs IT for Volkswagen of America• Provided technical expertise and content for proposals to design a migration from WinNT4 to Win2003 AD• 190 servers in US, Canada, Mexico, Germany• 3,000 users.• Collected current-state info on servers and apps.• Implemented the design.• Made mass changes to AD user accts, Exchange mailbox properties and security settings to facilitate the migration.• Worked with multiple teams to determine app compatibility with Win2003 Server and AD.• Designed and implemented a Server DB in MS Access to compliment and connect to the centralized CMDB.• Provided upper-level tech support and troubleshooting for over 200 physical and VMWare servers, assisting employees and customers with specific attention to AD.• Member of the DR Team responsible for developing, testing, documenting, and maintaining DR procedures for critical server.• Performed demos and training for customers and internal staff.

• Consulted with customers on networking needs including LAN / WAN, Win2000 AD, Internet, Intranet and Extranet infrastructures, file server selection, network OS selection, PC selection, and app reqs.• Created designs and implementation plans, implemented the solutions.• Acted as tech lead for many projects / engineers by defining project scopes and providing tech assistance and guidance.• Provided upper-level tech support and troubleshooting assistance for employees and customers.• Tech trainer for co-workers. Primarily focused on Win2000 and scripting techniques with MS Excel.• Performed product demos for customers and internal staff.• Trained customers on all aspects of implemented solutions, including AD concepts, GPOs, network admin, and scripting methods.

See Analysts International, above.

• Supported a 90-user WinNT network and 14 sites around the country.• Provided all levels of support for servers, LAN/WAN, desktops and printers, and training.• Created several Microsoft Access database applications.

• Provided all levels of support for networks on WinNT, NetWare v3.12, and WFWG 3.11.• Interviewed a variety of customers to provide workflow analysis, procedural change recommendations, software acquisition suggestions, and custom application development using the Microsoft Office applications as a base platform.• Trained customers and co-workers on various software products in both structured and non-structured environments.

• Supported a 75-user network on Banyan Vines as well as 40 job sites around the tri-state area.• Generated project plans in Primavera and Microsoft Project.• Provided all levels of support for servers, LAN/WAN, desktops and printers, and training.

Certificate, Computer Programming

Diploma, College Prep