Jeff Herz, Mba, Safe® 6 Scrum Master, Csm, A-Cspo, Email & Phone Number

Newark, Delaware, Us

Sitting at the intersection of strategy, design and technology I am able to identify best in breed marketing technology solutions based off of solid business requirements to produce usable functional requirements which are then turned into technical implementations with measurable results Providing marketing technology implementation and migration services, along with operational excellence allowing clients to transform their business resulting in increased profitability. Providing technology strategy for the successful implementation of design work through architectural recommendations, implementation specs, and build plans to generate consensus and drive innovation. Working side-by-side with clients and partner engineering teams to run build programs as transparent and collaborative initiatives allowing less friction. Innovation Behaviors: Joint vision, trust, willingness to question the status quo, deep expertise, high goals, speedy resolution, crave information, collaborative team player, positive, diversity, integrity, and inclusion

Larchmont, New York, Us

The Stem is a global management consulting firm specializing in customer engagement strategy, engagement and operations. The Stem provides Health brands with specialized expertise in digital and multi-channel strategy, research + analytics and operations through a “networked consulting” model that draws on the industry's leading talent.

New York, Ny, Us

Developed and executed IT strategy and technology road map that aligns with the overall business vision, identifying new systems that will drive the vision to fruition, enabling the agency to be more efficient, while retiring antiquated proprietary systems and processes. Streamlined the IT support process by consolidating support services from a distributed in-house/outsourced model to 100% outsourced, reducing annual IT expenses by over 20%. Upgraded internal infrastructure (Internet, Firewall, VPN) to increase throughput and reduce VOIP bottlenecks, which increase telephony performance and increased client satisfaction. Implemented a Data Management Platform (DMP) on MS Azure that:- Aggregates all incoming data sources into a single repository, with templatized business intelligence dashboard that eases client onboarding - Enables agency to take ownership and standardize all transactional data - Automates and standardized the ingestion, transformation and storage of all data - Improves data quality and reduces data integrity issues by validating throughout the process- Streamlined reporting efficiencies & less manual manipulation of excel spreadsheets, resulting in more accurate reports and higher client satisfaction

New York, New York, Us

Recruited back to the the only health care agency to successfully create strategies and tactics across the entire omnichannel landscape on a global scale, after working for their product service design subsidiary, Adjacent to One. I was charged with leading the Project Management and Technology teams, along with coordinating the entire agency strategy and design functions to help ensure all projects were delivered on time and on budget. As the CEO said, I was responsible for coordinating all the trains into the station at the appropriate times. Also led client technology engagements with MarTech evaluations, recommendations and implementations.

White Plains, New York, Us

Led the business requirements gathering and technical implementation for their centralized user interface, that is bringing together all of their various systems together under one unified user experience (UX). Introduced standards for requirements documentation and tracking to ensure all requirements were effectively captured and developed throughout the entire project lifecycle

New York, Ny, Us

Providing technology strategy for the successful implementation of design work through architectural recommendations, implementation specs, and build plans to generate consensus and drive innovation. Working side-by-side with clients and development teams to run build programs as transparent and collaborative initiatives allowing less friction.Sent to Singapore to troubleshoot a development team that was not delivering against expectations. Returned with an action plan that allowed us to deliver to the client on budget, with minimal delays.

Paramus, Nj, Us

Needed a dynamic, take-charge person that has a desire to jump in to a highly complex organization and develop operational procedures and implement and administer technology solutions that will dramatically increase our operating efficiency and meet the varying needs of our business leaders and drive satisfaction for our clients. As the for-profit higher ed industry became more regulated there was a need to develop a compliance department and service offering which would allow us to lead in the market and demonstrate our capabilities. Leading this charge, we were able to build a team and leverage our existing product to bring a product to market in a very short period of time, using an agile methodology.

Amstelveen, Nl

New York, Ny, Us

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New York, Ny, Us

Mba, International Business, Finance

Bs, Marketing, Speech Communications