Jeff Hock

Jeff Hock Email and Phone Number

Head of Application and Agile Delivery @ Core Specialty Insurance Holdings, Inc.
Cincinnati, OH, US
Jeff Hock's Location
Cincinnati, Ohio, United States, United States
Jeff Hock's Contact Details
About Jeff Hock

Director of Digital Product Management with a successful history of driving innovation and leading successful digital transformations within the retail and financial sectors. Proven record of establishing digital programs, working closely with executive leadership and stakeholders to create a shared vision and priorities as well as cultivating a strong product and agile culture. Extensive experience applying a hands-on approach in developing software solutions using a combination of building, buying, and partnering approaches. My background in Engineering and my MBA brings a unique blend of technical expertise and strategic business acumen in support of the roles I have held.Specifically, while at Kroger, I am most proud of leading the partnership with Instacart to create a unique in the industry home delivery experience, rapidly launching it in 10 divisions and 1200 stores. Included within this role was delivering foundational products like purchase history, product catalog, product search, payments, and a mobile wallet, all instrumental in launching Kroger's $12 billion e-commerce business. While at First Financial, I played a pivotal role in not only spearheading the overhaul of digital platforms but also in the establishment of a new digital department. I helped steer this department's evolution into a mature agile organization with solid product fundamentals. This transformation led to growing accounts and engagement and enhancing customer satisfaction and operational efficiency.

Jeff Hock's Current Company Details
Core Specialty Insurance Holdings, Inc.

Core Specialty Insurance Holdings, Inc.

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Head of Application and Agile Delivery
Cincinnati, OH, US
Employees:
636
Jeff Hock Work Experience Details
  • Core Specialty Insurance Holdings, Inc.
    Head Of Application And Agile Delivery
    Core Specialty Insurance Holdings, Inc.
    Cincinnati, Oh, Us
  • Core Specialty Insurance Holdings, Inc.
    Head Of Application & Agile Delivery
    Core Specialty Insurance Holdings, Inc. Sep 2024 - Present
    Cincinnati, Oh, Us
  • First Financial Bank
    Group Digital Product Manager, Client Digital Engagement Platforms & Ux
    First Financial Bank Sep 2019 - Apr 2024
    Cincinnati, Oh, Us
    Reporting to the Chief Digital Officer, I joined First Financial Bank to build a digital organization from the ground up. Key responsibilities and accomplishments have included:- Collaborating with C-suite and director-level peers to get buy-in on digital vision, product and stakeholder alignment, and investment priorities- Hiring a team of product managers, product owners, designers and analysts (12 FTE)- Launching digital product design and research practices, built and managed the bank's first UX team- Introducing and maturing product practices based on industry best practices (SVPG and others), including stakeholder collaboration model, roadmap development and socialization, release communication, product discovery, product metrics (KPI & OKR)- Introducing and maturing agile practices (SCRUM), including launching an Agile Guild for collaborative learning- Modernizing testing processes through the introduction of automated testing (adding both tooling and staffing)- Full lifecycle management of vendors: identification of needs, RFP and selection, contract negotiation, implementation, executive level management, to termination/unwind
  • Kroger
    Senior Manager Of Product Management
    Kroger Jul 2018 - Sep 2019
    Cincinnati, Ohio, Us
    I led a team of Product Managers innovating in the item and search space - helping customers find and procure the products they need to meet their lifestyle needs.Product areas include item ingestion, item attribution, item pricing, search and shopping lists
  • Kroger
    Digital Product Manager
    Kroger Jul 2013 - Jul 2018
    Cincinnati, Ohio, Us
    Responsible for setting the vision, strategy and roadmaps for multiple digital products, including payments, e-receipts, offers & coupons and e-commerce. Lead multiple development teams (40+ FTEs and contractors) in delivering digital experiences that power Kroger's multi-billion dollar e-commerce business.Product Manager, Offers and Partnerships (2016-June 2018)Product Manager, Payments and Purchase History (2015-2016)Product Manager, Item Catalog and Communications (2013-2014)
  • Kroger
    Digital Marketing Manager, Kroger Personal Finance
    Kroger Dec 2007 - Jun 2013
    Cincinnati, Ohio, Us
    Responsible for establishing and growing the online channel for the financial services division of Kroger (Joint Venture between Kroger and Citizens Bank).Set the strategic direction for the interactive marketing team; established new marketing channels from pilot through full roll out. Led the initial development and roadmap of digital properties, including seven websites, two mobile sites and two mobile apps. Launched social media, PPC, SEO, email and display marketing programs.

Jeff Hock Skills

Digital Marketing Online Marketing Digital Strategy E Commerce Marketing Strategy Seo Web Analytics Mobile Marketing Google Analytics Product Management Email Marketing Web Development Sem Interactive Marketing Social Media Advertising Web Marketing Search Engine Optimization Web Design Mobile Applications Mobile Payments Digital Innovation Mobile Wallet Digital Product Development Payments Product Development Software Development Management Agile Application Development Scaled Agile Framework Leadership Strategy

Jeff Hock Education Details

  • University Of Cincinnati
    University Of Cincinnati
    Master Of Business Administration - Mba
  • Cedarville University
    Cedarville University
    Mechanical Engineering
  • University Of Cincinnati
    University Of Cincinnati
    Marketing
  • Cedarville University
    Cedarville University
    Mechanical Engineering
  • University Of Cincinnati
    University Of Cincinnati
    General

Frequently Asked Questions about Jeff Hock

What company does Jeff Hock work for?

Jeff Hock works for Core Specialty Insurance Holdings, Inc.

What is Jeff Hock's role at the current company?

Jeff Hock's current role is Head of Application and Agile Delivery.

What is Jeff Hock's email address?

Jeff Hock's email address is je****@****ger.com

What is Jeff Hock's direct phone number?

Jeff Hock's direct phone number is +124839*****

What schools did Jeff Hock attend?

Jeff Hock attended University Of Cincinnati, Cedarville University, University Of Cincinnati, Cedarville University, University Of Cincinnati.

What are some of Jeff Hock's interests?

Jeff Hock has interest in Fluent In French.

What skills is Jeff Hock known for?

Jeff Hock has skills like Digital Marketing, Online Marketing, Digital Strategy, E Commerce, Marketing Strategy, Seo, Web Analytics, Mobile Marketing, Google Analytics, Product Management, Email Marketing, Web Development.

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