Jeff Hock Email and Phone Number
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Director of Digital Product Management with a successful history of driving innovation and leading successful digital transformations within the retail and financial sectors. Proven record of establishing digital programs, working closely with executive leadership and stakeholders to create a shared vision and priorities as well as cultivating a strong product and agile culture. Extensive experience applying a hands-on approach in developing software solutions using a combination of building, buying, and partnering approaches. My background in Engineering and my MBA brings a unique blend of technical expertise and strategic business acumen in support of the roles I have held.Specifically, while at Kroger, I am most proud of leading the partnership with Instacart to create a unique in the industry home delivery experience, rapidly launching it in 10 divisions and 1200 stores. Included within this role was delivering foundational products like purchase history, product catalog, product search, payments, and a mobile wallet, all instrumental in launching Kroger's $12 billion e-commerce business. While at First Financial, I played a pivotal role in not only spearheading the overhaul of digital platforms but also in the establishment of a new digital department. I helped steer this department's evolution into a mature agile organization with solid product fundamentals. This transformation led to growing accounts and engagement and enhancing customer satisfaction and operational efficiency.
Core Specialty Insurance Holdings, Inc.
View- Website:
- corespecialty.com
- Employees:
- 636
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Head Of Application And Agile DeliveryCore Specialty Insurance Holdings, Inc.Cincinnati, Oh, Us -
Head Of Application & Agile DeliveryCore Specialty Insurance Holdings, Inc. Sep 2024 - PresentCincinnati, Oh, Us -
Group Digital Product Manager, Client Digital Engagement Platforms & UxFirst Financial Bank Sep 2019 - Apr 2024Cincinnati, Oh, UsReporting to the Chief Digital Officer, I joined First Financial Bank to build a digital organization from the ground up. Key responsibilities and accomplishments have included:- Collaborating with C-suite and director-level peers to get buy-in on digital vision, product and stakeholder alignment, and investment priorities- Hiring a team of product managers, product owners, designers and analysts (12 FTE)- Launching digital product design and research practices, built and managed the bank's first UX team- Introducing and maturing product practices based on industry best practices (SVPG and others), including stakeholder collaboration model, roadmap development and socialization, release communication, product discovery, product metrics (KPI & OKR)- Introducing and maturing agile practices (SCRUM), including launching an Agile Guild for collaborative learning- Modernizing testing processes through the introduction of automated testing (adding both tooling and staffing)- Full lifecycle management of vendors: identification of needs, RFP and selection, contract negotiation, implementation, executive level management, to termination/unwind -
Senior Manager Of Product ManagementKroger Jul 2018 - Sep 2019Cincinnati, Ohio, UsI led a team of Product Managers innovating in the item and search space - helping customers find and procure the products they need to meet their lifestyle needs.Product areas include item ingestion, item attribution, item pricing, search and shopping lists -
Digital Product ManagerKroger Jul 2013 - Jul 2018Cincinnati, Ohio, UsResponsible for setting the vision, strategy and roadmaps for multiple digital products, including payments, e-receipts, offers & coupons and e-commerce. Lead multiple development teams (40+ FTEs and contractors) in delivering digital experiences that power Kroger's multi-billion dollar e-commerce business.Product Manager, Offers and Partnerships (2016-June 2018)Product Manager, Payments and Purchase History (2015-2016)Product Manager, Item Catalog and Communications (2013-2014) -
Digital Marketing Manager, Kroger Personal FinanceKroger Dec 2007 - Jun 2013Cincinnati, Ohio, UsResponsible for establishing and growing the online channel for the financial services division of Kroger (Joint Venture between Kroger and Citizens Bank).Set the strategic direction for the interactive marketing team; established new marketing channels from pilot through full roll out. Led the initial development and roadmap of digital properties, including seven websites, two mobile sites and two mobile apps. Launched social media, PPC, SEO, email and display marketing programs.
Jeff Hock Skills
Jeff Hock Education Details
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University Of CincinnatiMaster Of Business Administration - Mba -
Cedarville UniversityMechanical Engineering -
University Of CincinnatiMarketing -
Cedarville UniversityMechanical Engineering -
University Of CincinnatiGeneral
Frequently Asked Questions about Jeff Hock
What company does Jeff Hock work for?
Jeff Hock works for Core Specialty Insurance Holdings, Inc.
What is Jeff Hock's role at the current company?
Jeff Hock's current role is Head of Application and Agile Delivery.
What is Jeff Hock's email address?
Jeff Hock's email address is je****@****ger.com
What is Jeff Hock's direct phone number?
Jeff Hock's direct phone number is +124839*****
What schools did Jeff Hock attend?
Jeff Hock attended University Of Cincinnati, Cedarville University, University Of Cincinnati, Cedarville University, University Of Cincinnati.
What are some of Jeff Hock's interests?
Jeff Hock has interest in Fluent In French.
What skills is Jeff Hock known for?
Jeff Hock has skills like Digital Marketing, Online Marketing, Digital Strategy, E Commerce, Marketing Strategy, Seo, Web Analytics, Mobile Marketing, Google Analytics, Product Management, Email Marketing, Web Development.
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