Jeff Hoffelt Email & Phone Number

Cary, Nc, Us

Plano, Texas, Us

Design, develop and execute innovative sales and technical strategies and demonstrate expert knowledge of Ribbon products and services. Sales Engineer/Solutions Consultant in the Federal market space on Ribbon Cloud and Edge solutions. Establish consultative relationships with technical decision makers within assigned accounts and partners, and cultivate collaborative relationships at all levels of a client organization.Support sales teams and direct new product launch sales efforts working with top-caliber sales teams in a number of areas, including new market opportunities, pricing, bid and proposal responses, and margin analysis, architecture and network planning. Establish consistent product reviews within engineering and business organizations.Customize and deliver product presentations that clearly communicate Ribbon advantages and corporate direction in alignment with each customer’s unique application and technical requirements. Act as a subject matter expert for customer inquiries in response to quotes, proposals, network designs, equipment lists, services and financial analysis.Develop and implement strategies to displace the competition. Identify, analyze and understand technical and commercial differences and exploit these differences in developing customer solutions. Leverage Ribbon expertise and support organizations, educate customer stakeholders on best solutions to meet their business needs.Technical Interface with Ribbon divisions on clients’ behalf, including marketing, order management, proposals, operations, customer service, engineering and project management, ensuring deliverables meet or exceed customer expectations.

Plano, Texas, Us

Design, develop and execute innovative sales and technical strategies and demonstrate an expert knowledge of Ribbon products and services. Lead Sales Engineer in the ILEC- IOC Central/West market space on Ribbon Cloud & Edge solutions. Establish consultative relationships with technical decision makers within assigned accounts, and cultivate collaborative relationships at all levels of a client organization, including corporate, marketing, engineering, purchasing, and operations.Support customers’ sales teams and direct new product launch sales efforts working with top-caliber sales teams in a number of areas, including new market opportunities, pricing, bid and proposal responses, and margin analysis, architecture and network planning. Establish consistent product reviews within engineering and business organizations.Customize and deliver product presentations that clearly communicate Ribbon advantages and corporate direction in alignment with each customer’s unique application and technical requirements. Act as a subject matter expert for customer inquiries in response to quotes, proposals, network designs, equipment lists, services and financial analysis.Develop and implement strategies to displace the competition. Identify, analyze and understand technical and commercial differences and exploit these differences in developing customer solutions. Leverage Ribbon expertise and support organizations, and educate customer stakeholders on best solutions to meet their business needs.Technical Interface with Ribbon divisions on clients’ behalf, including marketing, order management, proposals, operations, customer service, engineering and project management, ensuring deliverables meet or exceed customer expectations.

Plano, Texas, Us

Design, develop and execute innovative sales and technical strategies and demonstrate an expert knowledge of GENBAND products and services. Stepped up and assumed Account Manager Role during leadership transitions.Lead Sales Engineer in the ILEC- IOC market space on deploying GENBAND Cloud solutions. Responsible for setup and support of Cloud Trials.Establish consultative relationships with technical decision makers within assigned accounts, and cultivate collaborative relationships at all levels of a client organization, including corporate, marketing, engineering, purchasing, and operations.Support customers’ sales teams and direct new product launch sales efforts working with top-caliber sales teams in a number of areas, including new market opportunities, pricing, bid and proposal responses, and margin analysis, architecture and network planning. Establish consistent product reviews within engineering and business organizations.Customize and deliver product presentations that clearly communicate GENBAND advantages and corporate direction in alignment with each customer’s unique application and technical requirements. Act as a subject matter expert for customer inquiries in response to quotes, proposals, network designs, equipment lists, services and financial analysis.Develop and implement strategies to displace the competition. Identify, analyze and understand technical and commercial differences and exploit these differences in developing customer solutions. Leverage GENBAND expertise and support organizations, and educate customer stakeholders on best solutions to meet their business needs.Interface with GENBAND divisions on clients’ behalf, including marketing, order management, proposals, operations, customer service, engineering and project management, ensuring deliverables meet or exceed customer expectations.Step into Account Director role utilizing Consultative relationship with technical primes and decision makers within the accounts.

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Developed and implemented sales and marketing strategies for Succession products and services in the MSO Cable and CLEC Carrier space, and prepared and presented technical product presentations to key accounts.Drove new product sales launches and supported regional sales teams. Contributed to planning and execution of sales activities to meet and exceed order input and revenue budget goals. Performed market, trend and competitive analysis.Determined customers’ technical requirements for Succession product applications and provided feedback to Design and Product Line Management. Responded to customer requests for information, quotes and proposals, including generation of network design, equipment lists, and services quotes.Interfaced with NORTEL departments as a customer advocate, overseeing development of feature requests on customers’ behalf and managing customer expectations. Worked with order management, proposals, operations, customer service, engineering and project management. Provided feedback, tracked orders and resolved conflicts.

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Acted as primary interface to sales on issues related to technical support, customer engagements and action item resolution, enabling sales teams to successful meet and exceed Succession orders and revenue quotas.Defined and drove critical requirements through PLM, design and solutions teams, and identified interim solutions to gain sales and customer acceptance. Balanced unique customer demands with total Success picture and R&D realities.Evaluated financial and equipment impacts of converting a network to a Succession SLoA or VToA and presented findings to customers. Evaluated economics of transition strategies from existing TDM networks to VoIP networks. Teamed with systems engineering to develop network studies and RFP responses.Engaged new accounts with Succession overview and followed-up on presentations. Reached beyond existing accounts to secure new business opportunities.

Ca

Provided vision, direction and leadership to Production Definition Evolution and Capacity Solutions’ divisions in product introduction and product data relating to PLM, marketing, order engineering processes, systems, and services. Led the Production Definition Services & Systems and Systems Capacity Engineering organization.

Ca

Conceive, implement and provide improvement for strategies of System Capacity Engineering methods and standards. Responsible for Capacity Engineering tools Integration of Succession Networks. Prime interface with customers on network planning for PCN providing network consulting, tools and engineering capacity services. Developed Capacity engineering training course and presented course to engineering groups, and customers in North America, Australia, UK and Germany.Manage a department of 13 Systems Engineers ranging in level from entry to senior levels.

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Beverly Hills, California, Us

St Paul, Mn, Us

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