Jeff Hooge Email & Phone Number

Houston, Tx, Us

Houston, Texas

Dallas/Fort Worth Area

Managed Services Provider specializing in the healthcare industry and focusing on proactive solutions to eliminate the need for support calls. Acted as a client liaison that performed quarterly audits against our list of 250 best practices which gave our vCIO the information needed to recommend infrastructure and security upgrades. Conducted HIPAA and PCI audits as well as provided and executed post remediation recommendations.

Tucson, Arizona

Managed Services Provider with approximately 120 clients at 200+ locations supporting 2600 servers and workstations. Assisted and lead projects including phone system migrations, server migrations, and building the network and server infrastructure for new client sites. Created technical documentation detailing client-specific needs and procedures for the support staff to be able to maintain day to day operations. Acted as an escalation point for other techs.

Houston

Single Systems Administrator for a small company consisting of around 75 users. Managed phone system, network infrastructure, backups, AD, and desktop support. Created proposals for new projects and solutions to replace outdated equipment as well as adding new solutions for the companies needs.

Houston, Tx

Responsible for overseeing datacenter activities including new server orders, part provisioning, infrastructure and hardware support technicians. Installation, configuration and troubleshooting of Linux, BSD and Windows servers. Handled and communicated with all high-end co-location clients ranging from new server shipments, new rack provisioning and power installation.

Katy, Tx

• Provided support for all aspects of computer related issues including: troubleshooting, virus and spyware removal, installation and configuration of Microsoft Windows operating systems• Supported home users, business and government agencies• Scheduled with clients time and day for work to be done while allowing enough time for issues that may take longer and making sure other clients were taken care of in a timely manner.