Jeff Hooven, Mba Email & Phone Number

Nashville, TN, US

Jeff Hooven is a seasoned IT executive with over 25 years of experience, specializing in delivering IT strategy and leadership as a virtual Chief Information Officer (vCIO), virtual Chief Technology Officer (vCTO), and IT Consultant. Known for his expertise in strategic planning, IT operations, and project management, Jeff has consistently driven.

Nashville, Tennessee, US

• Led the IT department in strategic planning, incident response, program management, vendor relations, and budgeting to optimize operations and contain costs. Worked closely with executives and team members to gather.
• Achieved a 25% increase in employee productivity and projected a 58% budget reduction by 2025.
• Delivered a 30% boost in network stability and slashed monthly support tickets by 42% within three months by leveraging industry best practices and process enhancements.
• Cultivated key partnerships with third-party business associates to foster collaborative cross-functional teams, driving innovation, business continuity, and disaster recovery.

Brentwood, TN, US

• Spearheaded the IT Sales and Marketing (CRM), IT Clinical Operation, and IT Operations application development teams in a hybrid Agile environment and achieved a Scrum Master Certification. Recruited, trained, and.
• Oversaw resource allocation, prioritization, HIPPA compliance, and project portfolio management for IT applications teams, resulting in the timely delivery of 200 project enhancements, designs, builds, and mergers and.
• Achieved alignment of company objectives with IT applications teams' strategy by engaging leadership at all levels.
• Collaborated with matrixed teams to deliver three new applications, boosting Human Resources productivity performance reviews by 75%, saving $1.4M annually by replacing the dining application, and automating healthcare.

Nashville, TN, US

• Empowered and scaled diverse remote teams with a range of responsibilities, including mentoring, coaching, hiring, termination, and performance management. As a leader, I have been accountable for providing.
• Propelled business growth by crafting innovative proposals, leading to establishing two lucrative lines of business, one of which yielded ROI within just 6 months.
• Elevated employee engagement by 22% in the first year through proactive relationship-building efforts, achieving a perfect 100% engagement score by the second year.

Nashville, TN, US

• Delivered strategic direction to onshore and offshore teams by implementing processes and KPI metrics to ensure outstanding performance and value delivery. I also provided regular progress updates to the executive.
• Led project management of corporate, country, and global financial regulatory reporting deployments across all 42 Caterpillar Financial offices and subsidiaries worldwide.
• Elevated customer satisfaction from 47% to an impressive 97% by fostering teamwork and motivation among developers, engineers, and project managers, resulting in successfully delivering a state-of-the-art global.

Nashville, TN, US

• Directed technical application developers in the development, testing, configurations, deployments, and support of 62 applications to support cross-functional teams globally.
• Generated $60K monthly cost savings by proposing and implementing process improvements to reduce licensing fees while managing a yearly budget of over $1M.
• Cultivated and nurtured relationships with employees and vendors to exceed service-level agreements and vendor contracts.

Nashville, TN, US

• Architected, budgeted, gain executive approvals and project managed a global deployment utilizing change management tools, multiple communication avenues, process improvement, and internationally matrixed teams to.
• Provided savings of over $700K per year eliminating vendor deployments and consolidating voice infrastructure while deploying global initiatives and staying within a $3M+ budget.
• Proposed and led the Audio/Visual team to deploy new A/V equipment to save over $238K in hardware and over $150K in power savings year over year.
• Developed new and improved processes through gaining a certification in LEAN Six Sigma.

Nashville, TN, US

• Increased network and voice uptime from 76% to 99.8% while increasing voice over IP call quality from 39% to 99.99%.
• Project managed leading multiple IT teams for the installation of two new international office's IT infrastructure and closed another.

Overland Park, Kansas, US

Supported pre- and post-sales and won business. Built client relationships and provided IT consulting, IT services architecture design, and implementations of network, telecommunications, and applications.

Randolph AFB, TX, US

Randolph AFB, TX, US

Bs, Business Administration

Master Of Business Administration - Mba, Computer/Information Technology Administration And Management

Robotics Technology/Technician

Electrical And Electronics Engineering