Responsible for: - Strategic development of and software expansion within Clarabridge's top tier customer base. - Driving net new deals in new lines of business. - Focused on Fortune 100 accounts.

Responsible for selling into customer & prospect enterprise accounts (>$1B/revenue) throughout the Mid Atlantic region. Includes: strategic account planning to identify/create opportunities within the existing customer install base, prospect into new accounts, manage marketing generated leads from discovery through closure.

Manage Channel Partner (VAR) relationships in the Mid-Atlantic Region. Focus on selling into non named accounts across verticals in conjunction with strategic partners.

Trained and managed a team of Inside Sales Representatives that focused on identifying cross and up-sell opportunities in the form of add on license transaction within customer account base.

Managed a team of Business Development Managers responsible for lead generation related activites for North America. Helped grow Business Development from a headcount of 10 to over 30 in a period of 18 months. Worked closely with marketing and sales management to iteratively tune sales support processes. Was responsible for hiring and training all new hires on Business Development job functions.

Lead generation, marketing, and sales support related responsibilities for field sales account executives in Canada. Worked closely with account executives to create sales strategies for prospecting into large named accounts in the Canadian market.