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With 20+ years in Digital Strategy, Product Development, and Growth, I drive product expansion, feature adoption, and customer lifetime value in both B2B and B2C markets.I excel in defining and executing growth strategies focused on feature usage, upselling, and cross-selling to boost engagement and market reach. Using data-driven insights, I track and optimize key metrics—upsell/cross-sell rates, feature adoption, and customer lifetime value—to drive scalable product-led growth.As a collaborative leader, I unite product, engineering, design, sales, and customer success teams to deliver impactful, user-centric experiences. I work closely with customer success, marketing, and support teams to enhance premium feature adoption and account growth.I am passionate about building high-performance teams and fostering a culture of innovation, accountability, and strategic alignment to enhance competitive differentiation.
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FounderBubuchaNew York, Ny, Us -
Head Of ProductLaunch Oct 2023 - PresentNew York, United States• Redefined the vision and strategy for our core B2B SaaS offerings, leading to the expansion of three distinct business units.• Developed and managed a unified roadmap covering multiple business streams, aligning with business goals, customer needs, and resource constraints.• Collaborated with stakeholders and partners to prioritize products, with a focus on mission-critical initiatives.• Led and mentored a cross-functional team of product managers, designers, and engineers, fostering a collaborative, high-performance environment.• Spearheaded product team growth and skill development through coaching and strategic guidance.• Conducted research and gathered customer feedback to guide product and platform decisions.• Leveraged data-driven insights to optimize engagement metrics and improve business outcomes.• Communicated product updates, priorities, and vision to internal stakeholders and executive leadership.• Defined and tracked key product metrics (adoption, upsell/cross-sell, LTV, ROI) to measure success and executed iterative improvements to meet target outcomes. -
FounderBubucha Jul 2016 - PresentNew YorkStrategy and Product Development firm focused on ideation, stakeholder, customer and user interviews, competitive analysis, measurement strategies, product roadmapping, backlog execution, and inter-agency management. Clients include Walmart, AT&T, and Private Equity groups.
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Co-FounderSoma Vpn Aug 2017 - Oct 2024Greater New York City AreaSecurity focused organization providing enterprise level products including a multi-country robust VPN used by various ISPs and Device Management Solutions for the education sector. -
General ManagerNuna Network Apr 2021 - Oct 2023New York, New York, United StatesNuna Network is focused on providing data and verification services to support cross-border trade between China and the rest of the world. It is part of LianLian Global, a global fintech company. -
Advisor & StrategyHappyfuncorp Jan 2014 - May 2023Brooklyn, New York -
AdvisorF5 Fest Oct 2019 - Oct 2020New York -
Head Of ProductEpilogue Systems Jan 2017 - Sep 2019Digital Adoption and Performance Support System, primarily focus on Digital Transformation. Responsible for overall Product strategy and execution. Worked with core team to develop hiring strategy and set OKRs across the organization. Established KPIs for all areas of the business. Transitioned product from on-premise to SaaS based. -
Head Of Product And TechnologyKnow Me Jun 2015 - Dec 2015New York, NyMedium form video application for mobile, on-the-go movie creation. Product development duties include prototyping, ideation, roadmap development, backlog creation, user interviews, metrics development. Company acquired pre-launch. -
Director Of ProductMovable Ink Jan 2014 - May 2015Responsible for the transition of it's initial product and oversaw the launch of AgileEmail, the core replacement email product. Duties include prioritization based on key user feedback, design and integration with other technologies and external partners. -
Ceo And FounderEastmedia 1999 - Jan 2014Digital Product Studio focused on Strategy, Product, UX Design, and Engineering ranging from Startups to Fortune 500 companies. Select clients include AMEX, Verisign, ESPN/Disney, AOL, Dish Networks, and McGraw Hill. Company acquired in 2014. -
Co-Founder, Business DevelopmentBoxcar 2008 - 2012Boxcar is a consumer messaging service focused on being the most convenient way for people to receive and respond to the messages that matter to them. Company acquired in 2012.
Jeff Ng Skills
Jeff Ng Education Details
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Economics
Frequently Asked Questions about Jeff Ng
What company does Jeff Ng work for?
Jeff Ng works for Bubucha
What is Jeff Ng's role at the current company?
Jeff Ng's current role is Founder.
What is Jeff Ng's email address?
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What schools did Jeff Ng attend?
Jeff Ng attended Boston College.
What skills is Jeff Ng known for?
Jeff Ng has skills like Web Applications, Analytics, Mobile Applications, Mobile Devices, Social Media Marketing, Social Media, Web Development, Information Architecture, Start Ups, Digital Media, Digital Strategy, Strategic Partnerships.
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