Jeffin K Babu

Jeffin K Babu Email and Phone Number

Head of Products & Cloud Services at Voxtron Middle East || Leading Innovation in Customer Engagements || Customer Experience || Conversational AI @ Voxtron Middle East
dubai, united arab emirates
Jeffin K Babu's Location
Dubai, United Arab Emirates, United Arab Emirates
Jeffin K Babu's Contact Details

Jeffin K Babu personal email

About Jeffin K Babu

As the Head of Products & Cloud Services at Voxtron Middle East, I drive innovation in customer engagement and experience. Leading the development of Engage360, our comprehensive product suite, I focus on crafting features such as conversational AI, CRM, helpdesk, and sales lead management across a unified platform. Additionally, I oversee Voxvantage, our advanced CCaaS solution, ensuring top-tier reliability and performance.With expertise in Product Management, Project Management, and Strategic Planning, I am passionate about building cutting-edge products that exceed customer expectations. Continuously exploring advancements in cloud services, AI, and customer engagement, I am dedicated to staying at the forefront of technology.

Jeffin K Babu's Current Company Details
Voxtron Middle East

Voxtron Middle East

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Head of Products & Cloud Services at Voxtron Middle East || Leading Innovation in Customer Engagements || Customer Experience || Conversational AI
dubai, united arab emirates
Website:
voxtronme.com
Employees:
39
Jeffin K Babu Work Experience Details
  • Voxtron Middle East
    Head Of Product Development, Cloud Services
    Voxtron Middle East Jan 2023 - Present
    Dubai, United Arab Emirates
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  • Voxtron Middle East
    Project Manager
    Voxtron Middle East Jul 2019 - Jan 2023
    Dubai, United Arab Emirates
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  • Voxtron Middle East
    System Engineer
    Voxtron Middle East Jun 2018 - Jul 2019
    Dubai, United Arab Emirates
    Certified VERINT Engineer (Speech Analytics, Voice Recording, QM & Troubleshooting)Certified Engineer (Quality Management Suit) from Enghouse Interactive Project Engineer for various Contact center Implementations. Installation, Configuration & Support for Contact Center ApplicationsPre-sales operations for VERINT/QMS & PROTEUS Systems.
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  • Metelco
    System Engineer
    Metelco Sep 2015 - Apr 2018
    Dubai Media City
    Installation, Configurations & Support - Proteus SolutionInstallation, Configurations & Support - REDBOX RecordersInstallation, Configurations & Support - Telesca XML ApplicationsCoordination with Operations & Service Delivery TeamPre-sales Operations
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  • Fl-Connect Group
    Voice Network Engineer
    Fl-Connect Group Feb 2014 - Mar 2015
    Dubai Internet City
    Customer Support TELES iGATE , vGATEMonitoring and troubleshooting VoIP Gateways (TELES), SIM units and management.QoS Maintenance & Testings. Traffic analysis, Routing in Switches MVTS (Mera) , DIGITALK, VPS.Monitor & support traffic region Middle East & Africa. Analysis of various report like ASR, ACD,NER, Congestion and Route utilization Reports and take corrective measures.Co-ordinate with service delivery team (TELES and traffic section) in order to fulfill customer needs Post –installation trainings of TELES iGATE and vGATE with clients in order to fulfill customer requirement on demand.
  • Kol Telecom Services Llc.
    Lead Network Engineer
    Kol Telecom Services Llc. Dec 2011 - Dec 2013
    Cochin Area, India
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Jeffin K Babu Skills

Voip Telecommunications Ip Sip Networking Network Design Switches Telephony Routing Troubleshooting Mpls Ethernet Wireless H.323 Computer Network Operations Sdh Ccna Unified Communications Teles Broadband Gsm Telecommunication Services Ss7 Integrated Networks Ip Telephony

Jeffin K Babu Education Details

Frequently Asked Questions about Jeffin K Babu

What company does Jeffin K Babu work for?

Jeffin K Babu works for Voxtron Middle East

What is Jeffin K Babu's role at the current company?

Jeffin K Babu's current role is Head of Products & Cloud Services at Voxtron Middle East || Leading Innovation in Customer Engagements || Customer Experience || Conversational AI.

What is Jeffin K Babu's email address?

Jeffin K Babu's email address is je****@****ail.com

What schools did Jeffin K Babu attend?

Jeffin K Babu attended Bharath Niketan Engineering College - India, St Mary's H S S Manarcad., Govt: H S S Areeparampu..

What skills is Jeffin K Babu known for?

Jeffin K Babu has skills like Voip, Telecommunications, Ip, Sip, Networking, Network Design, Switches, Telephony, Routing, Troubleshooting, Mpls, Ethernet.

Who are Jeffin K Babu's colleagues?

Jeffin K Babu's colleagues are Vinayak Madhavan, Salitha Pavanan, Hasna Pa, Janith Jojee, Devika P, Aksa Thimothiyos, Kavya Shankar.

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