Externally ranked in the top 5% of executives for achievement of results, customer centricity and business acumen, Jeff helps organizations solve their most important IT strategy and operational issues.With extensive background in managing mission-critical IT operations, strategic consulting initiatives, and professional services for multiple industries, Jeff is highly effective in optimizing IT costs, improving quality, and implementing service delivery best practices that result in superior operational and financial performance. Specialties: IT outsourcing (service management, costing and optimization, P&L management, strategic planning, technology innovation, benchmarking); professional services (resource management, proposal review and quality assurance, project delivery); management consulting (technology strategy, mission critical systems)