Jeff Clark Email & Phone Number

Sydney, Nsw, Au

Boston, Massachusetts, Us

Publicis Sapient is a digital business transformation partner that helps organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. As digital experts with a global team of 20,000 and 53 offices worldwide, our expertise in technology, data sciences, consulting and customer focus, combined with our curious and relentless culture, allows us to enhance our clients' businesses by delivering products and services that meet their customers' needs.Publicis Sapient is the digital transformation division of Publicis Groupe. In 2022, it was recognized as a Digital Consulting Leader by IDC and a Digital Transformation Acceleration Leader by Forrester.

San Francisco, California, Us

In my capacity as a Strategic Enterprise Account Executive at Salesforce, I specialise in driving enterprise business development initiatives to create robust territory and account plans that strategically enhance Salesforce revenue. Renowned for my expertise in Data, AI, Martech, and Predictive Analytics, I adopt a consultative and solution-oriented sales approach to consistently exceed sales targets. My proficiency extends beyond traditional sales, focusing on delivering exemplary customer and employee experiences that drive customer success and foster sustained growth.I excel in formulating strategic solutions that leverage the power of Data, AI, Martech, and Predictive Analytics, ensuring that Salesforce stands out as a pivotal player in the digital transformation landscape. My strategic mindset allows me to identify growth opportunities within existing accounts, utilising cross and upsell initiatives to maximize revenue potential while delivering comprehensive solutions aligned with evolving customer needs.Moreover, my role emphasises new business development, where I effectively position Salesforce in new categories and acquire new logos. I leverage my expertise to cultivate relationships and articulate the value of Salesforce solutions, fostering a strategic alignment with clients' business objectives.Beyond the numbers, my commitment lies in delivering exemplary customer experiences. I focus on creating tangible value for clients, positioning Salesforce as the go-to solution for businesses seeking transformative and customer and employee centric solutions in the digital landscape. Through strategic planning and innovative approaches, I drive customer success, ensuring that every interaction with Salesforce is a step toward achieving unparalleled growth and satisfaction.

North Sydney, New South Wales, Au

Post the Engage Digital acquisition by MicroChannel in 2015, I assumed a pivotal role overseeing engagement delivery, integration, and transitioning the business to Microchannel’s CRM and CX Practice. Tasked with spearheading growth initiatives with top-tier vendors like IBM, Microsoft, SAP, Salesforce, and Acoustic, I played a key role in shaping the company's strategic direction.In a leadership capacity, I devised and implemented a robust Customer Experience framework and methodology, providing strategic guidance, defining solution offerings, evaluating vendors, and formulating key territory and account plans. Simultaneously, I expanded the SaaS business, securing new strategic accounts, and fortifying the existing portfolio. In this role, I provided indirect leadership to a team of 20 consultants, project managers, and members of the CRM Practice finance team.My achievements include consistently surpassing sales quotas, exceeding FY19/20 sales targets by an impressive 200% YTD. This success notably involved the acquisition of a substantial $3.5 million new business project with a leading retailer, showcasing my acumen as a sales leader.Furthermore, I orchestrated a remarkable AU$4 million+ revenue surge at MicroChannel through adept negotiation skills and securing multi-year cross-sell contracts with pivotal clients. My strategic initiatives delivered significant revenue uplift, including negotiating substantial multi-year agreements with key clients, resulting in the award of the largest project for the financial year.In addition to my sales accomplishments, I proactively led a project to create a new value proposition and brand positioning, subsequently adopted across the company. This initiative proved critical to the success of new business development.

Founding a company, I approached Silverpop (Forrester and Gartner magic quadrant leader in ESP and Marketing Automation) to represent the brand in Asia Pacific, orchestrating its inaugural international expansion. I built the business from scratch, overseeing team recruitment, and developing comprehensive GTM strategy, financial models, products, and services. Following IBM's 2014 acquisition of Silverpop, I rebranded and led the business as Engage Digital until its 2017 sale to Microchannel.As the country and sales leader, I specialised in propelling Silverpop's growth, extending strategic focus beyond traditional sales. I developed and implemented go-to-market strategies for new markets across APAC. Leading the team, I achieved ARR from $0 to AU$10+ million over five years, acquiring 100+ clients in a fiercely competitive market. This underscores my capability to drive revenue growth through strategic market entry, segmentation, and proficiency in SaaS, CRM, and enterprise solutions.My leadership approach combined resilience, resourcefulness, and an entrepreneurial mindset, evident in establishing and leading sales and cross-functional teams. I consistently exceeded sales targets and orchestrating revenue growth, using my skills in consultative and solution selling reflect a strategic, results-driven leadership style and maintaining a sharp focus on market and industry trends, competitor analysis, and customer needs.Key Accomplishments:• Built a business with strong recurring revenue in 5 years, representing ~10% of vendor global revenue, establishing a brand profile through thought leadership, commercial acumen, and team building.• Successfully pitched for, secured, and managed marquee brands across finance, health, telecommunications, tourism, and higher education in a highly competitive market.• Awarded IBM’s Marketing Cloud Global Partner of the Year and IBM’s Customer Engagement Partner of the Year in Australia and New Zealand.

I established my own practice to advise clients on business growth projects across go-to-market strategy, sales, product development, marketing, design and customer experience/retention. • Addressed slow revenue growth for a financial services client, providing recommendations on GTM strategy, positioning, content, and the sales process and managing the implementation resulting in increased CAGR over 10%;• Appointed by a client in the technology and advertising sector to assess the viability of a new offering in the recruitment sector;• Developed go-to-market program for a client in the CRM and service desk solution sector, in addition to recommending a strategy to increase opportunities and closure rates, resulting in over-achievement of companies sales targets;• Developed a new go-to-market program for a hospitality technology client, to drive revenue growth, resulting in new revenue streams and an increase in sales closure rates.

Engaged for a background in digital and in consulting, I helped the founder set up a business consulting practice servicing a diverse set of clients. In addition to leading client engagements, I built out all operations, processes, standards and training manuals.• Identified areas of improvement in client organisations and formulated recommendations and solutions by conducting data analysis, assessing feedback and collecting research.• Engaged to lead delivery of client engagements and provide support to the founder in setting up a consulting business, building out operations, processes, standards and training manuals.I• dentified areas to drive profitable revenue growth for clients across a variety of sectors via data analysis and research to formulate strategic recommendations and solutions.

Sydney, Nsw, Au

Engaged to drive growth for a full service broadcast and digital agency comprised of 30 employees, I created a strategic vision and developed long-term planning whilst leading operations. I devised and executed marketing strategies to boost market awareness and led acquisition of all large government tenders as a relatively new player in a highly competitive sector.• Delivered YOY growth by leading acquisition of large government tenders, winning significant Federal, ACT Government and private sector clients;• Maximised efficiencies with the deployment of a professional services management solution, training all agency staff on the new software system and company procedures;• Key contributor to efforts to acquire another advertising agency, supporting negotiations with the owners.

Certificate Of Management, Executive Master Of Business Administration

Bappsci, Natural Resources And Outdoor Recreation Management