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Jeff Crow Email & Phone Number
Practice Director - Supplier Services
at
Teleion
1 work email found
@teleionconsulting.com
1 phone found area 425
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Practice Director - Supplier Services
Location
Greater Seattle Area, United States, United States
Company size
Who is Jeff Crow? Overview
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Quick answer
Jeff Crow is listed as Practice Director - Supplier Services at Teleion, a company with 156 employees, based in Greater Seattle Area, United States, United States. AeroLeads shows a work email signal at teleionconsulting.com, phone signal with area code 425, and a matched LinkedIn profile for Jeff Crow.
Jeff Crow previously worked as Practice Director - Governance and Operational Excellence at Teleion and Practice Director - Governance & Operational Excellence at Teleion. Jeff Crow holds Bachelor Of Science (B.Sc.), Accounting from Central Washington University.
Company email context
Email format at Teleion
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{first}@teleionconsulting.com
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Profile bio
About Jeff Crow
Experienced business operations leader with a passion for technology, people development and operational results. Expertise in budgeting, forecasting and KPI Management in large scale global Contact Center Operations. Specializing in bringing order out of chaos through cross team collaboration. My career journey began over twenty years ago when I realized my dream of working for Microsoft. I've always wanted meaningful work and an opportunity to impact the world. Along the way I got the bigger gift of working alongside smart, passionate professionals that added so much richness to my experience. I have vast experience working with colleagues and stakeholders from across the globe. Additionally, I have an extensive background leading multi-cultural teams with a firm belief that excellence stems through diverse thought, clarity of purpose and strong organizational collaboration.Lastly, I'm an empathetic servant leader committed to the professional and personal growth of my teams.Reach me via email at jeffjcrow@gmail.com. Specialties: Business OperationsContact Center ManagementProgram ManagementForecasting and predictive analyticsBusiness IntelligenceKPI ManagementSix SigmaQuality Management
Listed skills include Program Management, Vendor Management, Business Intelligence, Call Centers, and 44 others.
Current workplace
Jeff Crow's current company
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Teleion
18 roles · 27 years
Jeff Crow work experience
A career timeline built from the work history available for this profile.
Practice Director - Governance And Operational Excellence
Practice Director - Governance & Operational Excellence
Current
Jun 2024 - Present
Senior Director - Operational Transformation
Leading a team of 25+ consultants focused on operational excellence within the Global Real Estate and Facilities team at Amazon
Jan 2021 - Jun 2024
Engagement Manager
Leading a team of Program Managers dedicated to support the Global Real Estate and Facilities team at Amazon. With the utility of a Swiss Army Knife we provide both technical and non-technical Program Management across a diverse set of disciplines.
May 2020 - Jan 2021
Sr. Program Manager At Microsoft Through Teleion Consulting
Program Manager for Desktop App Assure enabling outstanding support experiences for customers wanting to upgrade to Windows 10 and Office Pro Plus.
Nov 2018 - May 2020
Financial Analyst
Program Manager for the Financial Business Integration team at Amazon orchestrating large scale change management implementations within corporate accounting and stakeholder teams.
Nov 2017 - Oct 2018
Sr. Manager
Business Program Manager on the Microsoft Care team leading an effort to improve warranty registration for Surface commercial customers. Delivered solution that increased warranty registration by 104%. Consulted and advised on process changes that brought the registration SLA from 72 hours to under 24 hours.
Apr 2016 - Oct 2017
Consumer Support Forecasting Lead
Responsible for forecasting and planning $453M in budget spendExtended and improved predictive analytic forecasting engine driving 99% forecast accuracyCoordinated fiscal and operational forecasting cycles for all Consumer Software and HardwareDesigned comprehensive forecasting process with stakeholder buy-inBusiness and Financial modeling for Sr Leader.
Aug 2014 - Oct 2015
Experience Lead - Up And Running
Designed and deployed the initial Up and Running service for customers seeking assistance in download, install and activation scenariosQuality improvement action plans resulting in the highest CPE scores for any Consumer lifecycleMonthly KPI analysis and report outs to Sr leadership
Aug 2013 - Aug 2014
Global Consumer Customer Service Lead
Drove annual savings of +$50M through optimization of Product ActivationLed effort to consolidate Customer Service operations into the Answer Desk saving $15M annuallyKPI Analysis to identify program changes leading to greater customer satisfaction at lower costFiscal and Operations management and controlExecutive KPI commentaryInterface with regional.
Feb 2011 - Aug 2013
Strategy Management Team Lead
Chief of Staff for Sr DirectorCoordinated Strategic Planning exercises across consumer, commercial and partner teamsOrchestrated rhythm of the business reviewsChampion of incubation projects
Apr 2010 - Mar 2011
Latam Consumer Customer Service Lead
Led group of support planners defining consumer customer service scenarios for LATAMConsistently met or exceeded CPE targets for all Consumer lines of businessReduced Activation cost support by $1.2MDeployed first social media support for LATAM customers
Apr 2008 - Apr 2010
Group Manager, Readiness
Setup framework and process flows to enable contact center agents have the knowledge and capability to serve customers.. Areas of focus included training, process adherence, knowledge and program management for all product lines and business units for Portuguese and Spanish support.
May 2006 - Apr 2008
Business Operations Manager
Led the Business Operations side of the effort to consolidate Latin American call centers into two sitesDesigned and deployed Rhythm of the Business framework for LATAM CSSConducted regular business reviews highlighting business strength and opportunities for improvementTracked Improvement leading to higher CPE and lower cost per contactLed team of 7.
Dec 2004 - May 2006
Group Manager - Ssit
1999 - 2004
~5 yrs
Channel Measurement Supervisor
Microsoft
May 1997 - 1999
Channel Measurement Analyst
May 1995 - May 1997
1 education record
Jeff Crow education
FAQ
Frequently asked questions about Jeff Crow
Quick answers generated from the profile data available on this page.
What company does Jeff Crow work for?
Jeff Crow works for Teleion.
What is Jeff Crow's role at Teleion?
Jeff Crow is listed as Practice Director - Supplier Services at Teleion.
What is Jeff Crow's email address?
AeroLeads has found 1 work email signal at @teleionconsulting.com for Jeff Crow at Teleion.
What is Jeff Crow's phone number?
AeroLeads has found 1 phone signal(s) with area code 425 for Jeff Crow at Teleion.
Where is Jeff Crow based?
Jeff Crow is based in Greater Seattle Area, United States, United States while working with Teleion.
What companies has Jeff Crow worked for?
Jeff Crow has worked for Teleion, Teleion Consulting, Bridge Partners, and Microsoft.
How can I contact Jeff Crow?
You can use AeroLeads to view verified contact signals for Jeff Crow at Teleion, including work email, phone, and LinkedIn data when available.
What schools did Jeff Crow attend?
Jeff Crow holds Bachelor Of Science (B.Sc.), Accounting from Central Washington University.
What skills is Jeff Crow known for?
Jeff Crow is listed with skills including Program Management, Vendor Management, Business Intelligence, Call Centers, Cross Functional Team Leadership, Management, Cloud Computing, and Business Strategy.
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