Jeff Jemar Gupit Email & Phone Number

United Arab Emirates

• Physically checking and counting all the IT Asset which are received and in Inventory status, and manually register IT Assets in CMDB.
• Collaborated with the engineering team to keep the workstation images up to date with the latest drivers.
• Responsible for maintaining an accurate database of the company's assets and maintenance contracts placing orders for hardware, software, and renewal of maintenance for various IT products.
• Review and maintain CMDB (Configuration Management Database) to monitor and manage all devices and assets. Identify best use through auditing of database and hardware, cross-checking of servers for relevant devices to.
• Manage and maintain the life-cycle of devices to include provisioning, repairing and de-commissioning to ensure efficient and effective best use of assets.
• Responsible for the authorized issuance, audit and return of assets, managing the requests for loan hardware, including the recall of loaned items, to ensure the hardware items can be tracked and managed.

Abu Dhabi, United Arab Emirates

Responsible for receiving complaints through email, phone calls and walk in regarding any software applications used by the company, any PC/Laptop hardware problems and Printer/Copier/Scanner/Hand Scanner/Radio problems and log a case through BMC Remedy to the concern team. Also handles IT Assets and making sure the inventory is correct.