Jeff Johnson Email & Phone Number

Louisville, KY, US

• Spearhead coordination efforts with the administrative team and peers in directing and managing the research, recommendation, and support of technologies that enhance the security and functionality of our systems and.
• Implemented security policies that better align with industry standards, developed disaster recovery processes, and initiated regular employee education addressing cyber security.
• Reconciled IT hardware by comparing physical assets with Active Directory, ManageEngine, antivirus, and router logs. Then reconciled user accounts with the HR system, ensuring accurate and synchronized records across.
• Analyzed the configuration of various systems to ensure optimal functionality. This resulted in improvements to the VOIP phone system, door/prox system, vaccine temperature monitoring system, and more.

Louisville, Kentucky, US

• Provided strategic leadership and guidance to streamline and automate manual processes while ensuring regulatory compliance. Collaborated with executive leadership, vendors, and cross-functional teams to optimize.
• Managed the data center, telecommunication systems, vendor equipment, and mission-critical applications across corporate and remote locations, prioritizing operational efficiency and redundancy.
• Executed comprehensive security audits and orchestrated the implementation of policies and procedures to document and address findings.
• Led collaborative endeavors with vendor integration teams to refine data intake processes and expedite result turnaround times.

• Led strategic planning and provided visionary leadership to meet the information technology needs of the corporate office, as well as remote sites spanning eight states and various stakeholders. Directed comprehensive.
• Spearheaded vendor selection, design, implementation, and support of an electronic health record replacing paper-based documentation and automating data integration to streamline patient charting.
• Collaborated with third-party networking teams and Managed Service Providers (MSPs) to seamlessly integrate VLANS and share SSIDs across existing wireless infrastructures, optimizing resource utilization and minimizing.
• Coordinated the selection process for technology service providers and vendors. Managed Microsoft O365 licensing, email account governance, and Active Directory administration, while delivering comprehensive end-user.

Frankfort, KY, US

Directed the testing of code changes for applications supported by the KY Division of Family Support. Ensured the creation, documentation, and testing of test cases/defects to optimize the technical and business functions of the various stakeholders. Assessed individual engagement, identified roadblocks, and followed up with previous takeaways through.

St. Louis, MO, US

• Implemented comprehensive global data collection solutions, metrics, and reporting automation to optimize organizational efficiency and productivity. Enhanced operational performance through the identification of key.
• Standardized ServiceNow’s Incident Management resolution codes in cooperation with field services and other teams, facilitating the generation of more meaningful and robust reports.
• Led the strategic execution of business intelligence initiatives and enhanced data quality/integrity for confidential and non-confidential data through data governance, documentation standards, and policy creation.
• Drove automation for proactive notification of process failures for data acquisition from each source by creating scripts/code that monitored the queues and automatically notified the appropriate personnel on file.

• Coordinated standardization efforts post-acquisition for hardware upgrades encompassing PCs, printers, and networking equipment. Facilitated strategic planning to execute changes in clinical, payroll, accounting, and.
• Positioned as the organization's subject matter expert, I strategically prioritized the replacement and re-architecture of more than 100 systems. My contributions also included providing technical guidance during the.
• Led physician acquisitions by cultivating meaningful relationships, accessing technology needs, and onboarding the practice with company-standard technology.
• Addressed regulatory and compliance challenges by identifying policy loopholes and implementing action plans. Successfully navigated Joint Commission surveys, state surveys, Medicaid surveys, SOX audits, and various.