Jeff Kaplan Email & Phone Number

New York, United States

New York, United States

Charlotte, North Carolina, Us

• Worked as part of a remote team responsible for building and maintaining highly available and responsive infrastructure hosted on Amazon Web Services. • Operated and monitored high throughput bidding exchange systems ensuring proper communication between nodes and adhering to licensing constraints.• Configured, maintained, and upgraded various internal systems including GitLab, Prometheus, Grafana, and Rundeck.• Participated in weekly 24/7 on-call rotation responsible for triaging and resolving all production issues within our SLA. Proactively suggested and developed solutions based on on-call events to prevent recurrence. • Created various Grafana dashboards that are used for internal systems that are used by daily stakeholders.• Maintained and optimized Prometheus alerting rules and monitored Prometheus metrics as part of continuous process improvement. • Built shared GitLab CI pipelines to build and deploy Docker images to AWS ECR for production workloads in Kubernetes.• Coordinated and executed migration of unmanaged legacy systems to our in-house managed solutions by leveraging Chef, Terraform, and AWS services.• Built and managed internal APT repository using Aptly to mirror Ubuntu APT repositories to remove dependency on external mirrors. • Upgraded Chef deployment pipeline on GitLab from Foodcritic to Cookstyle.• Deployed Grafana Mimir as the new storage backend for Prometheus resulting in increased query speed, improved data availability, and long-term archiving on S3.• Architected Amazon EC2 Image Builder pipelines to decrease the time of deployment and provisioning of EC2 instances.• Enhanced Terraform backend availability by enabling bucket replication to multiple regions.• Spearheaded several cost-savings initiatives including S3 bucket lifecycle management, intra availability zone traffic reductions, and elimination of superfluous ELB/ALB configurations.

Charlotte, Nc, Us

• Support a small Operations team, managing all the DevOps engineering for the company and delivering internal and client solutions on physical and cloud infrastructures through initial setup to long-term maintenance using Windows and Linux hosts, providing efficient and sustainable operations for all stakeholders• Develop in-house applications, utilizing EC2, RDS, S3, IAM, and CloudFront with Ansible, Terraform, and GitLab CI on Amazon Web Services (AWS), automating processes and boosting efficiencies while securing cost savings efforts• Configure, install, and manage multi-tiered monitoring solutions including Datadog, Opsview, CloudWatch, StausCake, and PagerDuty, leading to advanced traceability• Transformed the DevOps pipeline to streamline the entire process using automation tools, including Ansible and Terraform, enabling consistent checks in proper functioning and error identification, significantly reducing errors from daily occurrences to approximately 1x per month while increasing efficiency• Proactively evaluate the pricing of the SaaS products and the AWS bill, utilizing adequate sizing for reserved instances, resulting in a cost savings of 30%• Leverage Terraform to deploy the company's infrastructure through coding methods, enabling efficient modifications and ensuring consistent updates• Supported the migration from Google Workspace to Office365 for 50 employees and contractors• After 15+ years as an Operations Manager at Corsis, the company was acquired by Crosslake where I continued my role as Operations Manager with additional responsibilities

Livingston, Nj, Us

• Support a small Operations team, managing all the technical DevOps engineering for the company and delivering internal and client solutions on physical and cloud infrastructures through initial setup to long-term maintenance using Windows and Linux hosts, providing efficient and sustainable operations for all stakeholders• Develop in-house applications, utilizing EC2, RDS, S3, IAM, and CloudFront with Ansible, Terraform, and GitLab CI on Amazon Web Services (AWS), automating processes and boosting efficiencies while securing cost savings efforts• Configure, install, and manage multi-tiered monitoring solutions including Datadog, Opsview, CloudWatch, StausCake, and PagerDuty, leading to advanced traceability• Customized an application for a client on AWS using an enterprise XenApp 7 environment with StoreFront and Citrix ADC while integrating automation through Ansible and PowerShell, deploying a highly available and reliable application to 300 end-users with excellent uptime• Transformed the DevOps pipeline to streamline the entire process using automation tools, including Ansible and Terraform, enabling consistent checks in proper functioning and error identification, significantly reducing errors from daily occurrences to approximately 1x per month while increasing efficiency• Managed the companies Google Workspace account creating a secure and easy to use setup for over 50 users

Livingston, Nj, Us

• Integral member of the Operations team, developing and maintaining internal and client infrastructure through Windows and Linux hosts, successfully supporting various physical and cloud environments• Engaged in the coordination of 4 data center migrations, executing full environment rollouts with ongoing maintenance and merging the data center to cloud environments 2x, leading to an increase in efficient operations• Built the infrastructure and the configuration of a Jenkins server on AWS for a Java application, enabling seamless releases by the Development team, leading senior staff to deploy production releases• Designed documentation and scripts of procedures for building out the DevOps infrastructure using scripting tools, ensuring precise and efficient deployment of infrastructures• Utilized PHP, MySQL on RDS, Memcache, and WordPress to create infrastructures on AWS, launching highly available WordPress environments for various clients

New York, Ny, Us

Worked with a team that supported the infrastructure for TheStreet.com. Managed physical hardware consisting of Dell, IBM and Sun servers and Cisco networks across multiple data centers. Performed hardware, OS and software installation and maintenance.- Migrated infrastructure from Sun hardware and Operating Systems to Dell hardware and CentOS- Orchestrated production deployments of Java applications

• Collaborated with the Office Support team on Network Administration, Level 2 helpdesk phone and email services, desktop maintenance, and back-office support by executing and managing the Windows 2000/2003 Active Directory Domain, Group Policy, and Exchange 2003 environments, impacting 300+ local and remote end-users• Architected custom desktops with imaging solutions using the Ghost program, enabling efficient and consistent desktop deployment• Established redundancy in the company’s networking stack and file and mail servers, accelerating resiliency and uptime for all hardware and software environments

Staten Island, Ny, Us

Provided desktop support for facility and students.

Bachelor Of Science (B.S.), Information Technology

Computer Science