Greater Vancouver Realtors is a member-based professional association of 15,000 REALTORS® and their companies who live and work in communities in the Greater Vancouver region.

CEO - ATOP TVATOP is a streaming television service

Dataclef is a for-profit cloud based back-office service provider to Music Rights Organizations

DDEX is a standards-setting organisation focused on the creation of digital value chain standards to make the exchange of data and information across the music industry more efficient

As COO and Corporate Development Officer, I was responsible and accountable for SOCAN's domestic and international revenue and related P/L. SOCAN's total revenue, including subsidiaries, is approximately $460m. Key operational areas include Licensing, Distribution, Information Technology, Strategy, Corporate development, M&A, and planning activities.Lead negotiator in SOCAN's M&A activity including 2016 acquisitions of Royalty Guru, MediaNet, and Audiam. Responsible for integration of new assets and sat on the Boards of Audiam, MediaNet, DDEX, Mint Canada, Mint USA, and Dataclef. Multiple Winner COO of the Year - Canada M&A Today magazine

As COO, I was responsible and accountable for SOCAN's domestic and international revenue and related P/L. SOCAN's total revenue is approximately $405m. Key operational areas include Licensing, Distribution, Information Technology, Strategy, Corporate development and planning activities.Lead development of a series of programs to lower expense ratio from 18.6% to 9.4% over three year period while increasing revenue 34% and improving services. Key leader and contributor to MusicMark initiative between SOCAN, ASCAP, and BMI. Lead negotiator in SOCAN's M&A activity including 2016 acquisitions of Royalty Guru, MediaNet, and Audiam. Responsible for integration of new assets and sat on the Boards of Audiam, MediaNet, DDEX, Mint Canada, Mint USA, and Dataclef.

As Vice President, Licensing, I was accountable for sales & marketing strategy development and results for all business conducted within Canada, including customer service for all existing business as well as new business. Customers include Microsoft, Apple, Rogers, Bell, Napster, SiriusXM, CBC, CTV, Global, Google, Spotify, Shaw plus several Fortune 500 organizations. Lead an 85-person bilingual staff in 5 offices. Managed a $7M expense budget and held P&L responsibility for the group ($235M in revenues). Member of CISAC Radio and Television Broadcasting Technical Committee. Major Accomplishments:• Forged licensing strategy focused on goal of growing annual revenues from $185M to $235M during January 2008 to year-end 2010.• Developed a new sales plan with metrics that was instrumental in expanding the number of customers from 28,000 to 41,000 in 24 months; customers range from small offices using background music, retail outlets, school boards, restaurants, bars, hotels, concert promoters, traditional media companies (e.g., radio stations, television stations, cinema operators) and new media (e.g., Apple, Microsoft, Rogers, Bell, other cellular service providers, web sites).• Lead development of plan that reduced A/R from $7.3M to $1.5M over 24 month period.• Lead development and implementation of Balanced Scorecard

As Vice President, Membership, I provided overall vision and leadership for maintaining and developing policies and programs for key membership functions. Oversaw account relationships with 100,000+ members – the “owners” of SOCAN, including specialized Account Executives, the Information Center, and representatives in the U.S. and Europe; initiatives included developing enhanced services and quality control programs to improve the member experience. Led a 50-person bilingual team located in 5 offices. Major Accomplishments:• Developed, implemented and managed strategy to retain and recruit members. • Increased member satisfaction from 7.50 out of 10 to 7.94. • Developed KPI reporting dashboard.• Developed and implemented an Innovation Program involving 44 employees in all departments across the country.• Generated 12 new corporate initiatives centered on recruiting new members (gaining access to 20,000 potential new members with 2,000 eligible members signed up) and new communication touch points (e.g., social networking pages, partnership with Canadian Idol and new communication tools).• Oversaw the development of leading E-Commerce applications that produced strong results – member registrations of new songs electronically climbed from 59.4% to 86% in 3 years, electronic payments increased 70.6% from 9200 to 15,700, and electronic payments dollars amounts grew 86.9% from $19.1M to $35.7M.

As Vice President, Member Operations, I led Distribution Operations activities plus executive level management of general member contact.Major Accomplishment:• Spearheaded and completed an Information Centre as a greenfield project on time and within budget.

As Director, Distribution Operations, I led multi-departmental team that tracked performance information and distribution of performing rights royalties to 100,000+ SOCAN members and 500,000 members of similar organizations having agreements with SOCAN. Introduced a number of efficiency and quality assurance programs to support distribution activities.Major Accomplishments:• Increased production 38.6%• Managed increasing distribution volume and improved accuracy – reducing error rate from 0.21% (21 errors out of 10,000 payments) to 0.01% (1 error out of 13,500 payments).• Introduced KPI management techniques. • Developed and implemented staff development program.

Audiam is a for profit Digital Reproduction Collection Agency.

MediaNet is a for profit digital music platform designed exclusively for business.

As Vice President, I increased the breadth and depth of business through leading successful business development initiatives. I was accountable for Risk Management and Underwriting decisions. MEARIE is the specialty insurer of Ontario’s electrical utilities. Reported to CEO.Major Accomplishments:• Built Corporate Strategy and Sales Strategy.• Built Marketing Plan. • Developed new lines of business including property insurance, pooled bond financing service, Risk Management Programs, Directors and Officers Insurance, Group Programs for Employees; development included placement of reinsurance and staff training.

As Vice President, Underwriting, I reported to the CEO and delivered strong financial and operational results for this $3B global company’s Canadian operations ($45M in net revenues). Old Republic provides transportation insurance, reinsurance, and specialized insurance products for Fortune 500 customers. Responsible for all underwriting decisions associated with Canadian operations. Supervised a 32-person staff, 40 brokers, and 60 Claims Adjusters/Attorneys. Worked closely with colleagues to manage major U.S. based accounts.Major Accomplishments:• Grew domestic revenues from $13M to $45M over 5 year period.• Decreased operating expense ratio from 54% to 18.2%. • Successfully launched major transportation insurance program with operations on 6 continents.• Launched an online auction program for salvage material.• Significantly reduced repair costs by developing an innovative vehicle recovery program to bring damaged vehicles in the U.S. back to Canada.