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Executive transformation leader with 20+ years of success leading game-changing strategic, operational, financial, business development, and M&A integration initiatives in multiple industries for Fortune 500s, startups, and SMBs. Advise CFOs, CTOs, CROs, and top-level executives on best practices to drive revenue expansion, performance improvement, strategic transformation initiatives, go-to-market, customer retention, success, and strategic roadmaps.* Top Business Strategist with Advisory experience spanning B2B SaaS, Media, Financial Services, Life Sciences, EdTech, and Subscription Business industries, helping companies to build strategies for revenue growth, Go-to-Market, post-acquisition integration, cost containment, and process optimization* Demonstrated record of results in complex business environments. Skilled in building and strengthening client relationships, leading to increased retention and revenue. Proven record of driving business value through the development of new and improved processes, workflows, and best practicesAreas of Expertise:Business Transformation • Change Leadership • Strategic Planning & Execution • P&L Management • Growth Strategy • Business Development • Problem-Solving • Relationship Management • Financial Analysis • Cross-Functional Collaboration • Market Trends • Business Intelligence • Due Diligence • Program Management • Team Building & Leadership • Executive Leadership • storytelling • Key Performance Indicators • Strategic Selling • Mergers & Acquisitions (M&A) Integration • Cross-Functional Collaboration • Financial Analysis • Strategic Planning/Execution • Program Management • Revenue Growth • ARR GrowthHIGHLIGHTS:● Launched Navint's recurring revenue lead-to-cash advisory services business through the ability to build strong C-level relationships and won 10 key corporate accounts in 3 years to grow revenue by $18M.● Negotiated and successfully delivered major strategic transformations, including the integration of 4 $100M acquisitions for a global PE firm, financial system transformation for Splunk, and technology restructuring for CORT.● Directed CareFirst sales management transformation, replacing outdated legacy platforms with automated, scalable Salesforce Marketing Cloud and Service Cloud platforms increasing email marketing campaign effectiveness by over 15%● Co-led strategic global restructuring for client Hospira, including key technology enhancements, project management, process streamlining, and product mix optimization to drive $90M revenue increase while boosting margins.
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FounderRevvin AdvisoryWashington, Dc, Us
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Chief Strategy Officer (Cso)Milo MassimoWashington, Dc, Us -
Executive Vice President - Advisory Services & Management ConsultingNavint Partners – A Division Of Globant 2020 - PresentA demonstrated record of success and achievement, marked by a promotion to executive management team, a position of increased influence, authority, and accountability. Valued as a top contributor that successfully positioned Navint Partners as an attractive acquisition candidate through thought leadership, the turnaround of under-performing projects, and the modernization of implementation methodologies.A pioneer in the launch and continued leadership of the Advisory practice of this consulting and technology services company. Effectively manages account teams to develop and deliver digital solutions to 10 clients representing $18M in revenue. • Leads international account teams working with Pre-Sales and Sales, acquiring 9 new logos in 12 months and advising on approaches to accelerate business performance and achieve operational cost reductions. • Scope of client engagements includes the improvement of bottom-line value, post-acquisition integration strategies, and the optimization of Go to Market initiatives. • Outstanding results, improving gross margin by 5% over six months and re-engineering service delivery practices to increase account retention by 11% in 12 months. • Work with a global PE advisory firm to help the client form a $400MM company following the merger & acquisition (M&A) of four $100MM companies. Provide guidance on sales optimization, technology roadmaps, and products that align with GTM goals while leading initiatives focused on data cleanup strategy and reporting optimization.
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Vice President Advisory ServicesNavint Partners – A Division Of Globant 2017 - 2020Recruited to drive new business, grow advisory business, and improve business operations, client relationship management, customer success, and organizational effectiveness initiatives across the portfolio working closely with sales, pre-sales, program managers, Salesforce architects, ERP consultants, business analysts, and software developers to deliver major digital transformations and process improvement initiatives. Key Client Engagements: • Cars.com. Led strategic planning for the integration of four acquired business units. Collaborated with C-Level executives to implement strategies to increase cross-sales. Achievements included the automation of 10,000 invoices each month across multiple product lines, a project that was showcased at the annual Dreamforce conference in 2022. (Transformation included Salesforce CPQ, Billing, and Service Cloud) • CORT Business Services Corporation. Advised and designed business processes and technical architecture to support product offerings, account hierarchy, sales, subscription models, billing operations, data strategy, and change management. Delivered a technology roadmap focused on standardizing solutions and delivering exceptional experiences for end users. • Splunk. Conducted executive visioning sessions and led business workshops as the foundation for a Finance Transformation and the evaluation, selection, and negotiation resulting in the procurement of a robust ERP solution.• Multiple engagements optimizing Salesforce CPQ integrating to ERP systems including NetSuite, Sage Intacct, PeopleSoft, and SAPTechnology experience: Marketo, HubSpot, Salesforce Marketing Cloud, Sales Cloud, Revenue Cloud (CPQ Plus & Billing), Service Cloud, Experience Cloud, Tableau, Oracle CPQ (big machines), Experlogix CPQ, Conga, DocuSign, Magento, BillingPlatform, Zuora, LogiSense, Amdocs, MuleSoft, Workato, Boomi, Informatica, Avalara, Vertex, NetSuite, Oracle, SAP, Sage-Intacct, PeopleSoft, Microsoft Dynamics, Jira, ServiceNow
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Director Of Enterprise Business Transformation – Account LeadershipAcumen Solutions 2016 - 2017Mclean, Va, UsLed vision, strategy, and execution for all facets of enterprise transformation and account management at this professional services firm. Orchestrated and executed digital transformation projects, achieving all milestones and deliverables on-time and within budget.Managed and strengthened key account relationships while leading client engagements, directing teams a cross Sales, Marketing, Product Development, Legal, and Technology Development.Key Client Engagements • CareFirst – Customer Direct. Optimized campaign process and sales commission policy. Migrated on-premise systems to cloud architecture for this health insurance provider, implementing Salesforce Marketing Cloud and Salesforce Service Cloud. Used Informatica Cloud to design and build a data migration and ETL strategy. • Ciena Corporation. Innovated and executed a strategic roadmap to sunset legacy proprietary applications and architecture at this telecommunications networking equipment and software services supplier. Led business process re-engineering to replace a complex on-premise system and web portal. Introduced and accelerated the adoption of new processes for emergency support, technical support, and RMA. -
Advisory Board MemberThe Hub Connects 2015 - 2017If you work in the DC metro area and you are involved in any type of technology, The HUB is for you.It's a great place to make face to face connections with industry leaders, legends and peers. We motivate connections and inspire ideas for DC area tech innovators in Mobile & Wireless, Big Data, Cyber Security, Software Defined Networks, IoT, Mobile Apps, Cloud, Regulatory Initiatives and more.
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Executive Vice President & Managing PartnerProtovera 2012 - 2016Co-founded company and grew the book of business across multiple industries. Developed Agile methodology to efficiently manage large corporate programs and grew business to $1M+ per year. * Collaborated with GM of Corporate Restructuring on global transformation for client Hospira to rationalize products within key pharmaceutical and medication management portfolio and deliver over $100M in additional revenue. * Led a 24-person team in the agile development of a custom mortgage risk management platform to improve operational risk assessment for 250M mortgages, delivering the first version in 7 months. * Built PMO for global streaming education content provider Wondrium that accelerated project delivery by 30% through better website interface, vendor management, data flow, and agile/best practices implementation.
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Engagement Director Pmo StrategyCelerity 2008 - 2012Mclean, Va, UsAccountable for securing new opportunities, managing the successful delivery of engagements, building client relationships, and strategic account planning. Representative examples include:NII HOLDINGS INC: - Thought Leader in developing an enterprise program management strategy and implementing an ePMO to govern multi-country, multi-year, and multi-disciplinary mobile telecommunications technology rollout in excess of $1 billion. - Worked Closely with VP of Program Management, Senior VP of Operations to drive transformation and influence change through frequent communication and contact with leadership of wholly owned subsidiaries and departments over 3 years in multiple Latin American countries - Developed governance structures, leveraged PMO best practices to develop methods and processes for managing all aspects of the program management including: Lifecycle Process narrative supporting agile and iterative development methodologies, Business Readiness, Change Management- Saved $4.5MM through the creation of a Testing Center of Excellence serving 7 countries. Implemented a 4 person agile development/support team responsible for all configurations and custom productivity enhancements. All records centralized in HP Application Management Lifecycle (ALM) Suite- Established Quality Management Office (QMO) to lead User Acceptance Testing (UAT) based on a common documented and repeatable testing and defect management methodology. - Managed a team of 26 providing portfolio/program/project management services, business analysis, international training, customer operations support, software integration, eCommerce website, billing and data conversionDirector Portfolio Project Management (Nov 2008 - Nov 2010) Management Consulting, Business Operations, Portfolio/Program Management, Quality Management. Celerity Acquired B3 Consulting November 2010 -
PrincipalInfinitive 2007 - 2008Ashburn, Virginia, UsStrategic Management Consulting, business planning, operations planning, PMO Strategy, process improvement and customer service management. Representative examples include:AOLProvided mobile product development expertise in developing a mobile strategy for products, deck, and web site and content. Implemented industry best practices and process improvements for mobile products, coordinated with OEMs and third-party developers to provide distribution and monitoring of consumer mobile applications. Benchmarked AOL mobile product Suite against direct competition.ROSETTA STONECRM Optimization Roadmap - Performed CRM Capability Assessment, presented findings to C-Level executives and key stakeholders identifying opportunities to enhance existing processes and capabilities. Defined roadmap and KPI’s. Developed an actionable CRM roadmap mapping long term strategy to short term tactical initiatives. TERRESTAR NETWORKSImproved PMO business processes for managing vendor contract requirements, procurement and payments.VERIZONPerformed PMO reporting assessment aggregating several executive reports into consolidated web based dashboard report focusing on key business metrics.COLLEGE BOARDProgram Manager for all planning and pre-implementation activities of an outsourced call center / contact center project encompassing: Infrastructure, staffing/HR, Training, Siebel CRM application development, data synchronization, workforce management and quality management. -
Delivery Lead Senior ManagerAcumen Solutions Inc. 1999 - 2007Mclean, Va, UsLeadership and management accountability for multiple engagements totaling $9MM/yr, revenue generation, strategic planning, P&L, developing, mentoring and training staff, including promotion and salary adjustment:NEXTEL and SPRINT NEXTEL - Led $10MM outsourcing effort with responsibility for global teams of 100+ resources. The 3 month transition focused on changing from 100% onshore to a 30% onshore, 70% offshore resource allocation model enabling a "follow the sun" methodology for all Integration, End-to-End and UAT of Amdocs billing system, CRM, PeopleSoft, and Sprint.com commercial website. - Project Manager for customer facing eCommerce nextel.com/Sprint.com re-branding including, use case verification, wireframes, functional and system requirements, design, usability, and corporate brand compliance. - UAT Lead for CRM system implementation, facilitated sessions with end users and business sponsors to train contact center managers, in the phased roll-out to customer retention centers. On site management of burn-in, hands on training of representatives and general site support for 3 locations. - PMO Leader of deployment War Rom lead for $18M PeopleSoft Implementation impacting for 60K+ employees. Led executive meetings and providing VPs and the CIO with metrics and status on program progress, issues and risks monitoring over 800 activities - Led the implementation of a custom developed PPM software solution that enabled real-time reporting and metrics for Billing and ERP corporate systems, project plans, issues, risks and action itemsFANNIE MAE - Product Manager for several products targeted at enabling small depositories to directly and quickly process customer loan applications through white labeled, web based origination products including requirements, design, development, testing and implementation - Provided customers with stand alone solutions as well as led efforts to integrate products with third party partners web sites.
Jeff Klebine Skills
Jeff Klebine Education Details
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George Mason UniversityTechnology Management -
Federal Cio UniversityCio Certificate In Federal Executive Competencies
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Penn State UniversityEnvironmental Engineering
Frequently Asked Questions about Jeff Klebine
What company does Jeff Klebine work for?
Jeff Klebine works for Revvin Advisory
What is Jeff Klebine's role at the current company?
Jeff Klebine's current role is Founder.
What is Jeff Klebine's email address?
Jeff Klebine's email address is jk****@****int.com
What is Jeff Klebine's direct phone number?
Jeff Klebine's direct phone number is +158535*****
What schools did Jeff Klebine attend?
Jeff Klebine attended George Mason University, Federal Cio University, Penn State University.
What skills is Jeff Klebine known for?
Jeff Klebine has skills like Program Management, Vendor Management, Integration, Sdlc, Pmo, Crm, Project Management, Strategy, Business Analysis, Management Consulting, Management, Business Process Improvement.
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