Jeff Klump Email and Phone Number

Responsible for analyzing and guiding the strategic planning, insight, performance, execution, and accountability across the retail operations organization---------------------------------------------------------• Guide and enhance strategic retail roadmap and project valuation in collaboration to ensure the success of the Retail Organization• Create high-impact, unique localized market strategies for plans for improvement and how we acquire and improve our market share• Leverage data to maximize customer conversion while maintaining optimum performance• Lead a team in developing hypothesis-driven customer and competitive growth strategies• Responsible for supporting and owning special projects that span across the organization• Testing and optimization of centralized contact strategy, dealership messaging, and outreach and merchandising processes• Expand the analytics footprint to ensure delivery of actionable data insights for organization

Manage the company’s data used for insights and decision-making used across an international chain of restaurants---------------------------------------------------------• Lead the evolution of the organization’s business intelligence platform to the cloud• Act as technical lead and manager of the BI & analytics team – vendor partners too• Drive the planning, development, and implementation of projects related to new insightscapabilities• Ensure successful execution of analytics and data strategies to increase availability,access, and security of data to drive business outcomes and growth• Create a vision of new opportunities for the brand using data

Lead team of data analytics resources that support customer growth and formulary expansion across all of McKesson’s key customer segments---------------------------------------------------------• Lead the development of customer-level metrics needed to accurately managemarket differentiating programs• Forecast the economic impact of potential deals, pricing proposals, and initiatives• Manage the compilation, analysis, and reporting of data via SQL and other toolsto forecast trends, apply various analytical techniques (i.e. mathematical modelsand/or statistical techniques) to support customer growth• Oversees business reporting and services to multiple levels of customersegmentation: Segment / Chain / Region / Primary / Secondary / Non-MCK• Identify and evaluate business prospects to generate insights for pharmaceuticalcompanies using operational and 3rd party data• Lead strategic mission to simplify the journey for patients by increasing access tomedicines and reducing cost• Product development for analytic solutions based on customer opportunities• Create new analytic capabilities using emerging platforms, data sources, and technicalpractices that mature what’s possible for the organization

Manage and support reporting and analytics team responsible for developing financial models within the shared service model at McKesson---------------------------------------------------------• Manage pipeline of reporting and analytics project solutions• Act as data and technology subject matter expert for all analytics initiativessurrounding the McKesson Financial Center• Expand McKesson’s data analytics portfolio by promoting new models and visualizationtechniques• Build team’s service offering and socialize to potential customers the benefits of newanalytics opportunities• Identify resources required, assign individual responsibilities, and evaluate impact onfuture resource requirements

Develop and manage analytical tools for objective based insights to help drive growth within the generic pharmaceutical portfolio at McKesson---------------------------------------------------------• Analyze opportunities to expand generic product sales, services, and pricing strategies while examining market channels and exploring innovative business opportunities• Use customer purchasing trends and generic launch conversions to provide clear internal guidance with product conversion strategies• Partner with program managers to increase a customer's generic portfolio utilization by identifying value add opportunities• Creation of pricing governance process to maximize customer savings and keep wholesale values in line with market conditions• Development of annual RFP pricing model to maximize portfolio value while maintaining strategic goals within retail pharmacy segment

Lead analytical, process, and technology initiatives within the Finance Operations department

Supported development and implementation of new software technologies within the business as well as assisted with process improvement of daily operations with customers and subcontractors

Managed the technology infrastructure and lead the support team, which assisted with hardware and software issues

Supervised daily operations of the service desk and managed customer support requests for new and existing products