Administration of all systems and infrastructure at this location. Maintained backups and change management archives of all IP manageable systems therein. Day to day consisted of New Circuit Provisioning, CO & CPE configurations, changes and documentation updates. Customer network builds, configuration moves, adds, changes. Internal Active Directory and other systems administration. Packet level analysis and troubleshooting methodology.

Provide tailored solutions for customers large and small throughout the region. EoC, FTTH GPON Solutions, Fiber to the premise Business and Enterprise Solutions, WISP, 802.11.

Responsible for all aspects of non-vendor specific wireless network implementation including, but not limited to: defining statements of work and quoting/estimating, performing initial site survey, network design, building bill of material lists, installation of structured cabling and antenna systems, system configuration and integration, cable and fiber termination, system testing, documentation, troubleshooting and certification.

Duties include development, management, and execution of technology projects for clients. Work closely with sales to define project scopes, budgets, and hardware needs. Ensure all potential risks are identified, communicated, and mitigated, and that projects are delivered successfully through to production. Deploy managed solutions by vendors such as: Cisco, Ruckus, Dell, Lenovo, VMWare, Microsoft, WatchGuard, and more.

With a national footprint, provide wireless (wifi) consulting to large customers across many verticals (healthcare, finance, hospitality, commercial, industrial, retail, etc.). Regularly work with hardware from vendors such as Cisco Systems, Motorola/Zebra, Aruba, Ruckus, HP/3Com, Juniper, AeroHive, Fortinet, Honeywell/VoCollect, Intermec.Troubleshoot non-vendor specific RF and Wireless configuration issues and challenges. Design and implement wireless solutions holistically utilizing industry standards and best practices.

With an international footprint, regularly conduct AirMagnet wireless site surveys of all potential new installation sites, identifying location and number of access points required for coverage and/or capacity. Compile formal reports of survey or troubleshoot findings, network designs, installation documentation. Work closely with Pre-Sales Engineering and Account Management teams creating Bill of Material lists and Statements of Work.

As part of the Veterans Affairs engineering group, work nationwide on-site at hospital facilities on the design of Cisco location based services 802.11a/b/g/n networks utilizing AirMagnet Spectrum XT and AirMagnet Survey Pro. Responsible for documentation review and submission for report building.

Responsible for support and maintenance of company network infrastructure. Performed daily administration tasks to active directory as needed. Maintained Internet domain names and hosts, including management of remote and local DNS servers, and administration of IIS on Windows Server 2003.Secured wireless network by using RADIUS for secure and simple network(wireless) authentication. Made significant contributions to company knowledge base, setting standards and procedures for equipment configurations. Work with customer IT personnel to gather information for successful configuration of routers, switches, wireless access points, wireless switches, wireless handhelds, prior to shipment to simplify implementation. Provide remote support of enterprise wireless network environments.

Surveyed for, designed, and implemented small and large 802.11a/b/g/n wireless networks for customers, including many Fortune 500 companies. Deployments ranged from small, 2-3 access point installations for areas of 60,000 square feet to as large as 150 plus access points covering millions of square feet, both indoor and outdoor. Configured customer networks, including implementation of VLANs, to support integration of new wireless infrastructure including but not limited to Cisco and Motorola (Symbol) wireless switches, access points, and devices. Secured customer wireless networks to match current network policy. Increased security of wireless access by using WPA2 and 802.1X authentication with RADIUS for Enterprise Class wireless security.

Enthusiastically provided a “turn-key” IT support solution for area small-to-medium sized businesses. Perform site analysis, develop strategic and cost effective solutions for given situations. Brought forth more value to commercial software by using the capabilities to the fullest. Provided on-site support for Microsoft Server, Exchange, Lotus Domino/Notes, virtually any “packaged” consumer database driven applications. Maintained company Microsoft Server/ Active Directory/ Exchange environment.

Maintained positive relationships with customers and their respective employees while providing first class troubleshooting and prompt resolution of critical network issues. Schedule emergency field service calls when needed. Relay to field service engineer mission critical information. Ensure ongoing product quality by monitoring in real-time signal levels between Cisco CMTS and customer premise equipment.

Ensured data integrity daily within Teradata product database for the online stores of major brands such as Better Homes and Gardens and Ladies Home Journal. Site traffic regularly exceeded 30 million page views monthly. Researched and responded to customer service inquiries in a timely manner. Responsible for handling secure customer information such as credit card information. Analyze traffic flow data to choose popular products for each dot com's Top 10 product section. Regularly used Photoshop to size raw images for the website. Wrote product descriptions.