Jeffrey Knoll

Jeffrey Knoll Email and Phone Number

Service Manager at Diver Chevrolet @ Diver Chevrolet
Jeffrey Knoll's Location
Bear, Delaware, United States, United States
Jeffrey Knoll's Contact Details

Jeffrey Knoll personal email

About Jeffrey Knoll

Automotive Service Consultant with 10 years of large dealership experience. Overall customer service experience of 12 years hands on with public. Focused on customer satisfaction and understanding overall customer wants/ needs as wells as trends with in the industry. I am Highly motivated and a strong team leader/ member. Effective communicator and efficient multi-tasker. Values peer input and contributions as well as advances in technology and processes.Specialties: Extensive Reynolds and Reynolds, and ADP (Dealer Management Software) experience, Microsoft Office Specialist, Repair Estimator, 2004-2014 General Motors (specifically Chevrolet) vehicle Systems,Team work and develpment, Customer satisfaction and retention.

Jeffrey Knoll's Current Company Details
Diver Chevrolet

Diver Chevrolet

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Service Manager at Diver Chevrolet
Website:
diverchev.com
Employees:
42
Jeffrey Knoll Work Experience Details
  • Diver Chevrolet
    Service Manager
    Diver Chevrolet Jul 2017 - Present
    Wilmington, Delaware
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  • Diver Chevrolet
    Certified Technology Expert - Service
    Diver Chevrolet Dec 2011 - Present
    Train in the latest General Motors technology, specifically infotainment systems, i.e. Chevrolet MyLink. Utilize knowledge to help customers become proficient in the usage of these technologies in their vehicles.
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  • Diver Chevrolet
    Automotive Service Consultant
    Diver Chevrolet Sep 2010 - Jul 2017
    Automotive Service Consultant for an ever growing Chevrolet Dealership in Wilmington, Delaware. As part of the greater department, handle customer vehicle service concerns, including; General Motors warranty claims, repairs and general maintenance. (specifically but not limited to Chevrolet and Saturn), work with customers, extended warranty and insurance companies to ensure that vehicles are fixed correctly, and accurately while adhering to an agreed upon estimate for times and cost. Over all develop relationships with peers, superiors, technicians and customers that drive our facility to make sure every customer is completely satisfied.
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  • Nucar Connection
    Automotive Service Consultant
    Nucar Connection Jun 2008 - Sep 2010
    Work with customers with in a large Dealership with emphasis on complete satisfaction for the customers needs. Specifically to correct concerns with their vehicles, and complete scheduled maintenece services through one on one interaction with our customers. Advise customers on repairs needed, and recommended services to keep there vehicles in top performance condition. Other responsibilities include; dispatching work to technicians, customer scheduling, and repair order billing.
  • Nucar Connection
    Evening Service Consultant
    Nucar Connection Nov 2005 - Jun 2008
    Organize and operate evening service with in a large service department. Including; customer and technician scheduling, personal customer contact and advisment, with specific emphasis on convenience and understanding for the customer, as well as supply support for colleauges with in the larger department structure.
  • Nucar Connection
    Service Attendent
    Nucar Connection May 2004 - Nov 2005
    Responsible for tending to overall department/ customer needs. Specifically; retrieval of customer vehicles, and service shop and drive-thru maintenance.
  • Kids
    Customer Service Representative
    Kids "R" Us May 2001 - Apr 2004

Jeffrey Knoll Skills

Customer Satisfaction Automotive Customer Retention Vehicles Customer Service Negotiation Automobile Sales Budgets Profit Automotive Aftermarket Dealer Management Warranty Leadership Account Management Management Microsoft Office Parts Team Leadership Team Oriented General Motors Reynolds And Reynolds Adp Payroll Staff Development Staff Management Teamwork Project Management Time Management Microsoft Excel Microsoft Word Chevrolet Team Management

Frequently Asked Questions about Jeffrey Knoll

What company does Jeffrey Knoll work for?

Jeffrey Knoll works for Diver Chevrolet

What is Jeffrey Knoll's role at the current company?

Jeffrey Knoll's current role is Service Manager at Diver Chevrolet.

What is Jeffrey Knoll's email address?

Jeffrey Knoll's email address is je****@****hoo.com

What are some of Jeffrey Knoll's interests?

Jeffrey Knoll has interest in Classic And Hi Performance Automobiles, Carpentry/wood Working, Music, Amateur Bartender, Fishing.

What skills is Jeffrey Knoll known for?

Jeffrey Knoll has skills like Customer Satisfaction, Automotive, Customer Retention, Vehicles, Customer Service, Negotiation, Automobile, Sales, Budgets, Profit, Automotive Aftermarket, Dealer Management.

Who are Jeffrey Knoll's colleagues?

Jeffrey Knoll's colleagues are Alain Bertho, Rich Diver, Yaho Kuri, Kimberly Eachus, Mark Thompson, Vanessa Schnee, Scott Kennedy.

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