I help major Retail Industry Loss Prevention, Store Operations, and Sales Audit teams to prevent counterfeit currency losses, reduce credit card and ID fraud, and save time in their back office cash handling processes. Customers such as Target, TJ Maxx, Marshall's, Ahold (Stop & Shop, Giant Foods, Giant Martins), Abercrombie & Fitch, Sunoco, Circle K, and McDonald's are saving millions of dollars that go right to the bottom line. Quick results, simplicity of use, and smooth… Show more I help major Retail Industry Loss Prevention, Store Operations, and Sales Audit teams to prevent counterfeit currency losses, reduce credit card and ID fraud, and save time in their back office cash handling processes. Customers such as Target, TJ Maxx, Marshall's, Ahold (Stop & Shop, Giant Foods, Giant Martins), Abercrombie & Fitch, Sunoco, Circle K, and McDonald's are saving millions of dollars that go right to the bottom line. Quick results, simplicity of use, and smooth implementations make our clients happy, happy, happy. Show less

This was a return engagement at NCR for me where I crafted winning solutions for Retail Industry major accounts that helped them save money, reduce service issues and increase their uptime. I pulled teams together of subject matter experts and external vendors to build custom IT service solutions for major industry players such as Lowe’s and Toys-R-Us. I managed all project phases for new account services proposals including, RFP response, proposal writing, pricing, services solution… Show more This was a return engagement at NCR for me where I crafted winning solutions for Retail Industry major accounts that helped them save money, reduce service issues and increase their uptime. I pulled teams together of subject matter experts and external vendors to build custom IT service solutions for major industry players such as Lowe’s and Toys-R-Us. I managed all project phases for new account services proposals including, RFP response, proposal writing, pricing, services solution design (hardware/software maintenance and installation services) and contract development. Show less

Valuable experience was gained in the software world when I helped clients to automate and improve their sales proposals, presentations, and other sales documents all with the goal of increasing their win rates. I sold software licenses, consulting services, and training services (valued at several million dollars) to companies from diverse industries such as Comerica Bank, Aliant Telecommunications, Siemens, Grant Thornton, Xpedx, Colliers, ConferencePlus, Jones Lang LaSalle and Fifth… Show more Valuable experience was gained in the software world when I helped clients to automate and improve their sales proposals, presentations, and other sales documents all with the goal of increasing their win rates. I sold software licenses, consulting services, and training services (valued at several million dollars) to companies from diverse industries such as Comerica Bank, Aliant Telecommunications, Siemens, Grant Thornton, Xpedx, Colliers, ConferencePlus, Jones Lang LaSalle and Fifth Third Bank. Show less

In a purely business development role, I established new service alliances with independent computer services organizations and OEM’s for the outsourcing of selected break-fix depot hardware repair and deployment services such as staging. These services allowed clients to extend the life of their equipment and save money in the process. I created specific solutions for end-user customers such as UPS and partnered with other service providers such as ARC to provide services for Hewlett… Show more In a purely business development role, I established new service alliances with independent computer services organizations and OEM’s for the outsourcing of selected break-fix depot hardware repair and deployment services such as staging. These services allowed clients to extend the life of their equipment and save money in the process. I created specific solutions for end-user customers such as UPS and partnered with other service providers such as ARC to provide services for Hewlett Packard. Show less

This is where I cut my teeth in the business world with a variety of promotions into increasingly responsible roles. As a National Service Sales Account Manager, I established a new multi-million dollar contracts with 6 Hewlett-Packard North American divisions to outsource their on-site remedial maintenance, remote support, and server and workstation installation services. I also closed a new global computer support agreement with an OEM of storage and tape libraries that allowed them to sell… Show more This is where I cut my teeth in the business world with a variety of promotions into increasingly responsible roles. As a National Service Sales Account Manager, I established a new multi-million dollar contracts with 6 Hewlett-Packard North American divisions to outsource their on-site remedial maintenance, remote support, and server and workstation installation services. I also closed a new global computer support agreement with an OEM of storage and tape libraries that allowed them to sell their equipment in over 50 countries by using NCR's service organization. As a Manager of Financial Account Sales and Support, I remotely managed 16 account managers located throughout the US who managed services revenue retention, growth, and customer satisfaction. As a Manager of Customer Service Sales Marketing, I built and maintained a team chartered with the development and roll-out of 6 new computer service offerings including Help Desk Outsourcing, Multi-vendor Point-Of-Sale Support, and Reseller Computer Service Support. I also had roles in managing 15 sales support analysts that included analyzing multi-million dollar pricing models, and in recruiting and managing a team of 5 pre and post-sale support analysts who supported the multi-vendor service sales force on nationwide computer service sales efforts. Show less