Jeff Korn Email & Phone Number

Marietta, Georgia, Us

Atlanta, Georgia, Us

Accountable for EPIC PB CBO and HB PFS

Lithonia, Georgia, Us

Community NonProfit with 2 Acute Care, 1 LTAC hospital and 140 employed physicians.~$1.3billion hospital gross revenue.Responsible for Central Scheduling, Patient Access, Revenue Integrity, and Patient Financial Services.

Marietta, Georgia, Us

Multi-County Metropolitan NonProfit Provider operates 1300+beds in 4 Acute Care facilities and 1 LTAC hospital. Employed 600plus physicians and operates innovative HealthParks OP concept facitities. Executive Director Patient Financial Services - Lead Revenue Cycle PFS Operations for all 5 WHS Hospitals. Responsible for 6 direct reports, 4 departments, 90 employees, and $1.4billion in net revenue/receivables.Increased cash collections as % of net revenues first three fiscal years from 100% to 101% to 102%

Largest Dental Practice Management Company owns and operates 88 clinics in 14 states. Owned by private equity firm and generates $182million in annual revenue from 200+ employed dentists.Vice President Revenue Cycle Services Leads Operations Center with responsibility for 5 direct report managers and 85 employees in 6 departments; Payer Contracting, Verification, Claims Processing, Remittance/Payment Posting, Regional Specialists, and Patient Financial Services. • In 2008 planned and initiated company’s first revenue cycle department after successful consolidation of field office “billing” operations to a corporate office based operations center. • Based on net revenues, RCS currently maintains a collection rate of 98.7% and 22 DSOs. Cash flow consistently exceeds management plan and cost to collect is below budget by 12-17%.

Subsidiary company of VHA Georgia, Inc. providing multiple revenue cycle services to hospitals and physicians.As General Manager & President Responsible for P&L with $12million annual revenues., Sales, Marketing, Operations, QA/Training, Client Services, and co-managed a VHA shared IT staff. Core services in 100+ seat call center included BPO/EBO of hospital PFS functions and FDCPA compliant Bad Debt Collection Agency. Clients included non-VHA facilities. Reported to VHA Senior Executives and a Board of Directors from VHA member hospitalsRecruited to “turn-around” environment and returned company to positive margins via new services, cost elimination and improved technology/workflow. Developed four new service lines TDRG Recovery, In-House Attorney, Eligibility, and Coding/Compliance Auditing adding 23 clients and $1.3 million in new annual revenues. Development site for Medlytix healthcare specific behavioral debt scoring technology and new Ontario ARTIVA applications. Key participant during external review and business valuation for anticipated sale of company.

A large publicly held healthcare information technology and revenue cycle outsourcing company.Manage and plan operations, staffing and client relations for receivables Business Process Outsourcing projects including revenue/expenses. Participate in corporate planning for technology development and vendor selection. Support sales and marketing team efforts. Consolidated, managed and marketed consulting resources for Patient Access, Business Office, CDM, Coding and Interim Managers.Most recent assignments: (5/05 to 4/06) Howard Faculty Practice Plan IT and Rev Cycle Outsourcing(9/04 to 4/05) BCBSRI Business Process Redesign. (10/03-8/04) Interim PFS/EPIC Application Support Manager at Parkland Hospital Dallas, TX (new client startup role).

A private, early-stage healthcare information technology company, Celadon markets directly to major health insurers. The patented software and medical decision support system allows insurers to offer a free choice, indemnity-style plan while providing incentives for physicians to control costs. Responsibilities include all company business systems and infrastructure including Information Systems and Technology, Operations, Physician Relations, Human Resources, Space Planning, and Legal. Co-Manage with CFO marketing, general accounting, investor relations/fundraising, payer relations, and expense control. Accomplishments include comprehensive Business Plan, Five Year Rollout and Operations Budget, revised marketing materials, Managed Hosting Vendor selection, and HIPAA strategy. Participated as member of management team securing initial capital through investment banking and venture capital firms in addition to client contracting.

The Emory Clinic, Inc. (TEC) is an academic-based, multi-specialty physician practice with approximately 700 practitioners. TEC is a part of Emory Healthcare & corporate revenues exceeded $1.5 billion annually. Recruited to turnaround its Central Business Office operation, that was having chronic cash flow issues and following a near failed IDX system conversion. Stabilized the operation and leading the development of necessary system enhancements to restore the financial integrity of the Clinic. Managed 6 departments comprising 250+ employees and an annual operating budget of $10.5 Million. Patient Access and Financial Clearance (Pre-Cert and Pre-Reg; Referral & Case Management), Third Party Claims and Rejection Management, Customer Service, Collections and Posting (Call Center; Imaging; Remittance Processing), IDX Systems Support.Accomplished a $7.6 million average annual collections improvement and maintained flat CBO operating expense budget each of the past 5 years with unparalleled cost to collect ratio of 4.0%.Managed unique operating requirements of over 90 managed care contractsDesigned and implemented ASP web-based solutions resulting in outsourcing with two major systems vendors. Applications: Underpayment Recovery, Imaging, Posting, Remittance Advice, Secondary Claims, Denied Claims Workflow and Bank Reconciliation. Results: $1.5 million operating costs reductions; $3.6 million ongoing cash flow improvements.Managed installation of sophisticated technology driven call center (AVAYA/MOSAIX) handling an average of 3,100 customer service/collection contacts daily (6-month ROI).Conceptualized and established centralized pre-cert, referral, and financial clearance aimed at significantly reducing rejected/denied claims. Increased pre-service cash collections by 88%.Managed staff reductions of 12% over a prior 2-year period Achieved top 20% CBO rankings per industry benchmarking, recognized especially for accomplishments in uniqueness of automated systems