Jeff Roberts

Jeff Roberts Email and Phone Number

Digital Product Management | Growth Strategy | AI/Data Science | Demand Generation | Customer Experience @ Salesforce
Redmond, WA, US
Jeff Roberts's Location
Redmond, Washington, United States, United States
Jeff Roberts's Contact Details

Jeff Roberts personal email

Jeff Roberts phone numbers

About Jeff Roberts

I love building user-friendly experiences that disrupt industries with innovative enterprise commercial solutions. My expertise in commercial architecture, digital marketing, demand generation, data science, and commerce allows me to develop digital solutions that enhance customers' experiences. My leadership abilities, honed through military service and sports, empowers high-performing teams that deliver measurable results. I push technical boundaries to drive logical growth strategies, always seeking ways to enhance the customer journey and deliver measurable ROI. My expertise is Commerical Architecture, Marketing Strategy, Demand Generation, Digital Transformation, Digital Marketing, Automation, Data Science, Customer Service/Self Service and Commerce.

Jeff Roberts's Current Company Details
Salesforce

Salesforce

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Digital Product Management | Growth Strategy | AI/Data Science | Demand Generation | Customer Experience
Redmond, WA, US
Website:
salesforce.com
Employees:
83776
Jeff Roberts Work Experience Details
  • Salesforce
    Salesforce
    Redmond, Wa, Us
  • Thermo Fisher Scientific
    Strategy, Growth, And Insights Lead | Product Management | New Product Development
    Thermo Fisher Scientific Apr 2024 - Jun 2024
    Waltham, Ma, Us
  • The Binding Site
    Global Vice President - Digital Product Management
    The Binding Site Sep 2022 - Apr 2024
    Birmingham, West Midlands, Gb
    I lead a team of amazing professionals that are architecting and building out an innovative commercial platform that pushes traditional boundaries in healthcare. We are bringing together previously siloed functions (sales, service, marketing, and finance) to more strongly align effort and automate processes that lead to accelerated growth.
  • Thermo Fisher Scientific
    Global Director - Digital Marketing | Data Science | Digital Products
    Thermo Fisher Scientific Jan 2018 - Aug 2022
    Waltham, Ma, Us
    Leading Global Digital functions to include Digital Marketing, Data Science, and Automation. Implementing disruptive strategies to grow market share through patient and Health Care Provider (HCP) education and empowerment. Developed, from scratch, digital strategy and supporting platform that is recognized as “best in industry”. Built innovative strategies to evaluate Customer Success, Patient Engagement, HCP Capability, and Customer Experience. These digital strategies accelerate growth to over 8% organic CAGR. Recognized as industry leader in wholistic healthcare connections particularly in creating disruptive digital experiences from contextual data. - Developed complete digital strategy for ~$1B global (9 languages, 6 continents) business including channel mix, thought leadership, product and commercial advertising, and online→offline organizational strategy for global - Created from scratch, AllergyInsider.com (9.5M+ annual visitors in 9 languages) with Allergy Insider Facebook (330k+ Followers in 7 languages), Instagram (11k+), YouTube (1.6M views), and other associated channels - Built, alongside multi-functional data science team and functional leadership, Customer Health Index (CHI) - a proactive replacement to CAS (Customer Allegiance Score) and enables actionable KPIs and insights - Applied innovative solutions to continuously remove barriers and reduce friction from the Patient/HCP journey - Led multi-functional development and product teams to understand unique data sets and build digital experiences to extract value from otherwise non-productive data assetsAccomplishments: 2021 &2022 Adobe Experience Maker Team of the Year Finalist, 2019 Thermo Fisher Scientific Marketing Innovation Award
  • Thermo Fisher Scientific
    Associate Director - Innovation And Strategic Partnerships
    Thermo Fisher Scientific Aug 2016 - Jan 2018
    Waltham, Ma, Us
    Initiated Digital Transformation for Allergy and Autoimmunity diagnostics division of Fortune 100 company. Built, from concept to launch, a enterprise ready digital marketing strategy to include social, SEO/SEM, analytics, sites, and channels to meet the needs of Patients, Healthcare Providers, and Laboratory users simultaneously.- Led the Digital Revolution with innovative solutions to unique marketing problems including a modern omnichannel marketing engine capitalizing on web, social, search, display, and direct mail channels- Led the design thinking process, including persona development, journey mapping, content mapping, wireframing, and rapid prototyping, seeking immediate customer feedback, iterating on prototype, and launch of MVPAccomplishments: Circle of Excellence – Digital and Experience Marketing
  • Accenture
    Project/Program Lead - Growth And Strategy | Product Development | Digital Product Management
    Accenture Jan 2015 - Aug 2016
    Dublin 2, Ie
    Made significant jump into technology consulting working on large enterprise digital projects in Digital Marketing, Design Thinking, DevOps, and Agile transformations for companies like Microsoft, Starbucks, Norstrom and more. Learned data science, data engineering, and technology architecture. Program and Project Managed complex, large scale technology delivery projects including Cloud, CRM, ERP, Digital Marketing stack, and custom software development.Accomplishments: Certified SCRUM Master and Product Owner
  • Quest Diagnostics
    Director - Commercial
    Quest Diagnostics Jul 2012 - Dec 2014
    Secaucus, Nj, Us
    Promoted to lead multi-disciplinary business development team through restructuring. Gained deeper knowledge of our Healthcare delivery system and its different functional areas. Developed change management skills, leading through uncertainty and developing team focus and multi-functional strategy to meet customer needs. Led team from #108 out of 108 to #3 our of 108 sales performance within 1 year.Accomplishments: Regional Excellence Award, 100% Club, #3 Director our of 108
  • Ameripath
    Territory Sales Manager
    Ameripath Jun 2010 - Jul 2012
    Us
    Opened new territory in Pacific Northwest. Developed intimate understanding of Healthcare and diagnostics delivery to include administration, operations, payors and billing, and patient experience. Learned to lead without authority. Built joint strategies with key customers as well as internal stakeholders to meet market needs. Led the company in sales within first year.Accomplishments: Best of Quest, Class Leader, #1 Territory Manager, Selected to Emerging Leaders Program
  • Us Army
    Task Force Intelligence And Security Officer (S2)
    Us Army Apr 2007 - Jun 2010
    Arlington, Virginia, Us
    Led a team of multi-disicplinary intelligence specialists. Developed data analysis skills, executive communication, operational communication and command presence. Created data layering methodologies that led to significant operational successes and were adopted broadly as best in class tactics.Accomplishments: Bronze Star, Army Achievement Medal, Ranked #1 Captain out of 27
  • Us Army
    Combat Platoon Leader
    Us Army Jan 2006 - Mar 2007
    Arlington, Virginia, Us
    Led Platoon of 56 soldiers through combat operation in Iraq. Developed leadership skills, communication, and overcoming adversity. Led through many casualties and injuries in the platoon during a very dynamic period during the war in Iraq.Accomplishments: Purple Heart, Army Commedation Medal x2, Ranked #1 Platoon Leader out of 25

Jeff Roberts Skills

Strategic Planning Leadership Program Management Strategy Management Business Strategy Team Leadership Sales Management Cross Functional Team Leadership Army Team Building Military Analysis Project Management Security Clearance Sales Operations Sales Marketing Process Improvement Operations Management Data Analysis Problem Solving Project Planning Leadership Development Healthcare Direct Sales Business Intelligence Analytics Statistics Mentoring Digital Marketing Agile Project Management Design Thinking Technology Consulting Cloud Applications Scrum Content Management Data Warehousing Adobe Data Analytics Internet Of Things Eloqua Adobe Experience Manager Website Localization Ibm Digital Transformation Content Strategy User Experience Data Science Digital Innovation Security Business Analysis Change Management Business Development Crm

Jeff Roberts Education Details

  • United States Military Academy At West Point
    United States Military Academy At West Point
    Economies W/ Minor In Systems Engineering
  • Uw Foster School Of Business
    Uw Foster School Of Business
    Master Of Business Administration - Mba

Frequently Asked Questions about Jeff Roberts

What company does Jeff Roberts work for?

Jeff Roberts works for Salesforce

What is Jeff Roberts's role at the current company?

Jeff Roberts's current role is Digital Product Management | Growth Strategy | AI/Data Science | Demand Generation | Customer Experience.

What is Jeff Roberts's email address?

Jeff Roberts's email address is je****@****her.com

What is Jeff Roberts's direct phone number?

Jeff Roberts's direct phone number is +131237*****

What schools did Jeff Roberts attend?

Jeff Roberts attended United States Military Academy At West Point, Uw Foster School Of Business.

What are some of Jeff Roberts's interests?

Jeff Roberts has interest in Social Services.

What skills is Jeff Roberts known for?

Jeff Roberts has skills like Strategic Planning, Leadership, Program Management, Strategy, Management, Business Strategy, Team Leadership, Sales Management, Cross Functional Team Leadership, Army, Team Building, Military.

Who are Jeff Roberts's colleagues?

Jeff Roberts's colleagues are Bin Wang, Jerome Schneider, Mike Porter, Eric Suddarth, Dorian Stonie, Hardik Joisher, Abhignana Kandepu.

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