Jeff Kwon Email & Phone Number

Pasadena, California, United States

• Greeted customers, took orders, and assisted in serving food items, enhancing overall customer satisfaction with the goal of providing an exceptional customer experience.
• Efficiently handle cash transactions and utilize POS systems, accurately processing an average of 100+ transactions per shift.
• Collaborated with team members to streamline workflow during peak hours, resulting in reduction in customer wait times.
• Provided exceptional customer service, resolving… Show more
• Provided exceptional customer service, resolving customer inquiries and concerns promptly.
• Communicated any issues regarding quality control or maintenance needs directly to management for resolution on a timely basis.

Schofield Barracks Health Clinic, Hawaii

• Increased treatment capacity by over 41% by redesigning clinic patient care facility, reorganizing customer service communications and acting on feedback from employees and customers
• Augmented employee work output as much as 12% by planning weekly work schedules for both military and civilian employees with Microsoft Word, Excel and Outlook
• Reduced financial liability by 23% by generating weekly and monthly expense reports, identifying and replacing faulty equipment… Show more
• Reduced financial liability by 23% by generating weekly and monthly expense reports, identifying and replacing faulty equipment, reorganizing employee-to-patient treatment time, and maintaining department budget of.
• Accomplished 100% responsibility for department education of various military policies, such as equal opportunity and sexual harassment, by teaching regular classes to 500+ employees (soldiers and civilians) via.
• Engaged with 20+ senior and C-level executives (generals, colonels, and lieutenant colonels) in order to coordinate and arrange high-level meetings with third-party companies, senior executives (battalion command) and.

Fort Stewart, Georgia

• Fulfilled all executive assistant duties for 5 executives (captain and lieutenants) and 5 managers (first sergeant and platoon sergeants) concerning the department (engineering company) medical readiness and status
• Improved medical readiness from 72% to 98% for the department (combat engineer company) of over 150+ employees (soldiers) by identifying deficiencies, reporting data to senior executives (company captain and.
• Improved medical readiness from 72% to 98% for the department (combat engineer company) of over 150+ employees (soldiers) by identifying deficiencies, reporting data to senior executives (company captain and.
• Accomplished 100% responsibility for the department (combat engineer company) education of various medical and pre-hospital care training, by teaching regular classes to 150+ employees (soldiers) via PowerPoint, public.
• Trained, taught and mentored junior employees (combat medics) for advanced instructions and leadership advancement
• Responsible for and maintained a fleet of 5 vehicles, valued total of $6+ million Show less

Fort Stewart, Georgia

• Fulfilled all executive assistant duties for junior executive (lieutenant platoon leader) and manager (platoon sergeants) concerning medical status and readiness of the department (infantry platoon)
• Continuously maintained 99% for medical readiness for the department (infantry platoon) of over 30+ personnel by identifying deficiencies, reporting data to junior executive (lieutenant platoon leader) and managers.
• Continuously maintained 99% for medical readiness for the department (infantry platoon) of over 30+ personnel by identifying deficiencies, reporting data to junior executive (lieutenant platoon leader) and managers.
• Accomplished 100% responsibility for department (infantry platoon) education of various medical and pre-hospital care training, by teaching regular classes to 30+ employees (soldiers) via PowerPoint, public speaking.
• Responsible for and maintained a fleet of 3 vehicles with a total net worth of over $500,000 Show less

Fort Drum, New York

• Fulfilled all executive assistant duties for 5 executives (captain and lieutenants) and 5 managers (first sergeant and platoon sergeants) for multiple departments (company commands)
• Secured confidentiality of all classified documents from senior management (battalion command) and C-level management (brigade headquarters)
• Engaged with 20+ senior and C-level executives (generals, colonels, and lieutenant colonels) in order to coordinate and arrange high-level meetings with… Show more
• Engaged with 20+ senior and C-level executives (generals, colonels, and lieutenant colonels) in order to coordinate and arrange high-level meetings with third-party companies, senior executives (battalion command) and.
• Increased time efficiency by 1,200% per employee (soldier) by adopting new technology and transferring physical files into a secured, electronic database to store confidential information for over 180+ employees.
• Improved time efficiency by over 48% by implementing 20+ standard operating procedures (SOP) to streamline daily and weekly operations within the company of over 150+ employees (soldiers)

Fort Drum, New York

• Accomplished 100% responsibility for department education of various military procedures, maintenance, and operations of military vehicles, by teaching regular classes to 100+ employees (soldiers) via PowerPoint.
• Conducted and supervised monthly training of non-standard instructions of various tops via PowerPoint, public speaking and hands-on techniques
• Improved logistical efficiency of senior management (battalion command); brought a… Show more
• Improved logistical efficiency of senior management (battalion command); brought a fleet of 10 defunct vehicles to operational status in less than 4 months, resulting in a financial recovery of over $22 million
• Secured confidentiality of all classified documents from senior management (battalion command) and C-level management (brigade headquarters) to third-party departments in order to facilitate transportation of various.

Fort Drum, New York

• Managed, mentored and trained a project team (5-man fire team)
• Trained, taught and mentored junior employees (infantry soldiers) for cutting-edge instructions and leadership advancement

Bachelor Of Science - Bs, Business/Commerce, General, 3.02

Certificate, Emergency Medicine Pre-Hospital Care