Jeff L. Brown Email & Phone Number

Us

Career break to attend to required Microsoft six-month contractor break period as well as family and volunteer responsibilities and career development opportunities.

I managed the FY22 Microsoft Pilot Partner Program offer with the goal of increasing System Integrator and major Digital Ad Agencies customer trial and adoption of Dynamics 365 Customer Insights and Marketing product services. Managed all Pilot implementation and performance tracking operations including distribution of product trial licenses and activation instructions and FAQ for Partners as well as all Partner and customer evangelism and communications.

As Program Manager, Sales Contests, Adrenaline Consulting, managed the implementation and ongoing execution of multiple Microsoft Field Sales Team Sales Contests including contest evangelism, the tracking and validation of contest entries, rewards and payouts budgets and distribution, all contest concierge activities including FAQ and communications with the Field Sales Team members, and the creation of Learning and Insight Reports for the Microsoft contest management teams that provided performance measurement and related insights commentary for their Contests.

Full-time caregiver during family member's illness.

As Marketing Manager, Microsoft 365 powered devices, managed webinar content development, audience demand generation and schedule for the Microsoft 365 powered device Partner Webinar Series evangelizing new Windows 10, Office 365, and Enterprise Mobility and Security services; drove performance reporting with Partner attendance tracking + 33% vs. goal for FY 18. Also managed Partner global Windows 10 deployment programs including zero telemetry exceptions totaling 2MM+ Windows 10 devices for FY 18.

Managed outreach and opportunity discussions with Microsoft Partner Business Evangelists and Technical Evangelists and ISV Partners to determine interest in the Windows 10 More Personal Computing (Cortana, Ink, and Next Generation Credentials) technologies and in the DX Office 365 Depth ISV Partner (aka Lighthouse) Program. Successfully validated 131 Partner Showcase opportunities for the More Personal Computing Technologies and exceeded my opportunity quota by 162%. Also tracked Partner Leads and Opportunities progress in Microsoft Dynamics CRM and provided related reporting to Microsoft managementManaged ISV Partner prospecting, prequalification and virtual team program operations for the Office 365 Lighthouse Program and successfully qualified 33 ISV Partner engagements for this program.

As Project Manager, I was the CCG Business Desk rep for all Retail Partner Marketing and Incentive Agreements globally for 1500 Partners and managed and tracked the workflow and status of these agreements and related exception requests. I also assisted with the program management of all Microsoft Global Program Letters that related to the Retail Partner Channel as well as with the program management of a global Programs and Offers Improvement Project where the team made process and technology recommendations to improve Microsoft's ability to partner efficiently and effectively with their Retail Partners.

Managed the Microsoft Dynamics Certified Software Advisor (CSA) Partner Incentive Program, Partner Operations, Microsoft Corporation. As a GPM in the Partner Operations Group, I operated this Global Incentive Program which included management of key program metrics and deliverables in the Partner Payment Health, Compliance, and Readiness areas. Also managed Six-in-the- Box meetings and related key Incentive Program stakeholders' participation in this cross-group forum. Key achievements were (1) achieving Partner Payment Health goals through system changes and (2) effective integration with the Microsoft Online Account Managers (OAMs) Field Team and key third party vendors to successfully implement and operate this program with the Microsoft CSA Partners.

Irvine, Ca, Us

I managed the Marketing Services Consultancy at Exsilio Solutions and all marketing consultants that provide marketing services to our client base. Our marketing services included Digital Marketing, Branding and Campaign Management, Marketing Analytics, and Creative Services.

Drove all channel marketing and engagement programs with the Learning Partner Channel for Microsoft Learning Group. Successfully launched six Microsoft Technology Training and Certification programs for Windows Server 2012, Windows 8 (for IT Pros), Windows 8 Developer (Visual Studio 2012), Exchange 2013, SharePoint 2013, and Lync 2013. Also managed successful Learning Partner engagement with the new global MSL training event platform, the Microsoft Tech Showcase, via new technology campaign launch pages design on the Microsoft Learning Partner Campaign Factory website, “Event in a box” training event kits, and extensive MSL Field and Learning Partner channel communications; through H1, Learning Partner event registration on the Tech Showcase was at 2176 events or 109% of annual FY 13 plan goal.

Responsible for oversight of all world-wide marketing campaign and promotion execution and related $12MM marketing budget management and weekly regional conference call schedule. Also manages North American regional marketing go-to-market plans and execution, related regional marketing budget, and ASUS client marketing team relationship; for the North American retail segment, managed the retail go-to-market promotions for this pc account in North Americas including the Featured PC, Spring Assortment and Back-to-School program selections in the Retail 2.0 program for the GTA accounts. Owned and managed the ASUS Account Marketing ROB (Rhythm of the Business) including the Monthly Marketing MBR Report.

As a Microsoft contractor, I was responsible for Microsoft Windows Embedded POSReady and Windows Embedded Enterprise operating systems go-to-market initiative planning and execution in the Retail POS (Point of Service) segments of the OEM and Enterprise Sales Channels.Drove integrated global marketing launch of POSReady 2009 in the Enterprise Channel in 2010 and managed development and production of all marketing and web materials ( including Sales Team training, customer-ready presentations, product battlecards, field guides, best practice case studies, and product FAQs) by multiple vendors. Assisted in 2011 with (1) the roll-out of the POSReady 7 Community Technology Preview ( CTP) and related user research which has provided evidence of strong, future product adoption and (2) the global, multi-channel POSReady 7 operating system product launch planning including customer presentation decks, external website product launch content, customer on-boarding programs and product evaluation kits.Also helped manage product line marketing budgets and cross-team collaborative planning of segment events and product roadmaps.

Everett, Wa, Us

My role was Marketing Consultant and I worked with the Residential Planning and Evaluation Team to help build a cross-group marketing planning process that defined (1) various team's roles and responsibilities, (2) the development and prioritzation of the key marketing initiatives for the residential (consumer) market and (3) the flow and structure of the all-up, annual residential marketing plan.

Redmond, Washington, Us

Led 19-person global marketing operations team that (1) managed monthly global deployment of 350 SEO, display advertising, and email campaigns to increase online consumer engagement for MSN, Windows Hotmail and Messenger, and Windows Live Search online services (2) tracked and reported on related campaigns performance as well as (3) managed and operated all related MSN subscriptions and promotional offers/campaigns.

Mba, Marketing/General Management

Ba, English Literature Major, Economics Minor