Jeff Shaffer Email & Phone Number

Austin, TX, US

Chicago, Illinois, US

Santa Clara, CA, US

DoiT International, a strategic partner of Google Cloud Platforms and Amazon Web Services, tackles complex problems of scale for our customers, using our expertise in resolving problems, coding, algorithms, complexity analysis, and system design.

Los Angeles, California, US

Bellevue, WA, US

Austin, TX, US

Toronto, Ontario, CA

Redmond, Washington, US

• Launched, grew and managed an Information Technology services firm focused on providing Managed Services in the SMB space. Core services consist of 18x7 call-center, network and system management and monitoring, system.
• In addition to providing managed services in the SMB space, ISON has also had an Information Security practice focused squarely on the power and energy industry. Customers include Chevron, Southern Company, PacifiCorp.
• Focused on helping our SMB customers make the transition from traditional on premise computing to cloud based solutions. ISON is a Tier 1 Microsoft SMB Cloud Services partner having helped more than 500 unique.

Austin, Texas, US

• Interacted directly with customer to design and implement the Surgient Virtual Automation Platform within the customer’s existing virtualization environment. Consulted clients on the best use of the Surgient product.
• Worked intimately with VMware ESX, Microsoft Virtual Server 2005 R2 and Microsoft Hyper-V as foundations for the Surgient platform installation and customization.
• Trained customers on the use of the Surgient platform as well as provided guidance for optimizing performance based on a particular customer’s need and use of the system.

US

• Responsible for managing the implementation on all new accounts for the full suite of M1 email security and continuity products. Worked directly with our customer’s executive and project management staff to coordinate.
• Managed a team of four deployment engineers responsible for the beginning to end deployment. Acted as escalation path for both deployment and support engineers in need of senior MS Exchange assistance in relation to M1.

Blue Bell, Pennsylvania, US

• Lead a disaster recovery operation for the Executive Offices of the President - United States. Took the lead role in first stabilizing the existing infrastructure to provide enough time to rebuild the entire MS.
• Team lead on the design and deploy of the US Department of Health and Human Services Enterprise Email System (HHS EES). Involved in the design through standup process. The system serves 120,000+ accounts. Key roles.
• Hired and managed 14 Microsoft Solutions Specialist supporting the HHS EES contract. Responsibilities included managing SLAs from outside providers including ISPs, hardware and applications vendors as well as internal.
• Team lead for a Microsoft Exchange, SharePoint and Office Communications Server pilot at the City and County of San Francisco. The pilot includes 200 users being migrated from Lotus Notes to Exchange 2007 with.
• Designed new Exchange 2007 infrastructure along with migration plan from Lotus Notes for 25,000 mailboxes at Armstrong Flooring Industries.

Mclean, VA, US

• Manage a staff of five network administrators and help desk staff. Together we maintain a network comprised of 29 servers (5 RedHat Linux 7.3, 18 Windows 2000 Server and 6 Windows 2003 Server) and 275 Workstations and.
• Converted corporate headquarters from Novell to Windows 2000 Active Directory based network in 2001. Upgraded existing AD to Windows 2003 in January 2004.
• Implemented clustering technologies utilizing Windows 2000 Advanced Server and Storage Area Network for file and print services as well as Exchange 2000 services for corporate email and SQL 2000 database services..
• Established relationship with Dell Computers to replace existing white box servers with PowerEdge servers and PowerVault storage solutions as well as replace white box workstations and laptops with Dell OptiPlex.
• Converted seven branch offices from isolated peer-to-peer networks to join the corporate Active Directory network with the implementation of a frame-relay network allowing for collaboration never before experienced.
• Utilized NEC IVS PBX system with Gateway/Branch units to implement VoIP for interoffice voice communications saving the company over $20,000/year in reoccurring and long distance charges.

• I created my own team consisting of two network engineers, two developers, one systems integrator and one trainer. My network engineers and I worked with our customers to design and deploy an internal network.
• My developers customized our PhotoNet GUI to meet the specific requirements of our clients (including AOL's You've Got Pictures). The systems integrator was sent on site along with our trainer to install and train our.
• I was able to increase the number of deployments from 8 to 13 per year and increase profit margin by 12 percent.
• I successfully relieved research and development group of all implementation and deployment responsibilities as I took on task of scheduling, budget and resource management for all deployments and implementations.

• Converted large automotive parts warehouses ($10 million plus in inventory) from IBM and Digital mainframes to Intel based servers running SCO Open Server Unix with ADIS (Automotive Distribution and Inventory System).
• Designed and installed connectivity options for clients with multiple warehouses and/or retail store fronts using leased lines between locations and Digi muxes for TTY distribution. Also performed hardware and software.

Bachelor Of Arts (B.A.), Political Science And Government

Aeronautics/Aviation/Aerospace Science And Technology, General