Jeff Luciano, Chrp Email & Phone Number

Canada

- Provide support to leaders at 31 casino properties across 3 provinces (ON, BC, AB) and to key stakeholders at all levels on all compensation-related inquiries. Experience working with unionized and non-unionized employees.- Build and maintain salary structure ranges, hourly wage grids, and pay equity plans ensuring compliance with each provincial.

- Formalize reports and provide recommendations on job evaluations, salary proposals, headcount and FTE management, and total rewards costing- Subject Matter Expert of the job evaluation system scoring jobs to determine appropriate pay grade for placement on compensation structure- Conduct market research and participates in external compensation.

- Meet with Departmental Managers to provide on-going updates, support and training for their scheduling needs and identify improvements in scheduling practices- Analyze scheduling requirements to maximize efficiencies in headcount and FTE management- Consult with IT regarding scheduling software identifying areas for improvement and provide.

- Part of a project team tasked with transitioning scheduling software system from Lawson to Kronos- Responsible for building associate profiles, schedules, and patterns in Kronos working towards implementation company-wide- Trouble-shooting test environment using problem solving skills to find efficiencies to improve effectiveness for all users- Build and.

Niagara Falls, Ontario, Canada

- Day-to-day administration and maintenance of HRIS systems processing all HR transactions (promotions/transfers, compensation changes, leaves of absences, personal changes, terminations)- Complex reporting and audit functions ensuring system integrity and data maintenance- Maintain benefits spreadsheet generating letters and following up on outstanding.

Niagara Falls, Ontario

- Daily auditing of slots activities to ensure complete accuracy- Verifying jackpot transactions and completing daily reconciliation reports using strong mathematical skills investigating any significant variances- Preparing daily and monthly reports and journal entries before submitting to specialists for review- Auditing paperwork for completion, proper.

Niagara Falls, Ontario

- Provide knowledgeable and pleasant service, encouraging repeat business by providing competent answers to customer questions and solutions to concerns - Improve leadership skills and the ability to motivate others working productively in a team-oriented environment

Fort Erie, Ontario

- Investigate safety incidents and assist in conducting workplace inspections assessing hazards in the plant while developing corrective actions to minimize injuries- Contribute in JHSC meetings by taking minutes and bringing recommendations to the table- Responsible for updating key employee databases: machine operator training, skill-based pay system.

Hamilton, Ontario

- Provided quality service to clients by handling inbound calls from a queue while demonstrating soft skills- Resolved client service issues by using analytical thinking and information seeking to meet taxpayer expectations quickly and efficiently - Demonstrated a strong knowledge and understanding of CRA policies while abiding by confidentiality and.

Mississauga, Ontario

- Improved client services skills in handling a high volume of emails and telephone calls answering dealer and customer inquiries with a commitment to excellence- Scheduled vehicle inspections and demonstrated analytical skills when going through results to give customers a better understanding of charges before they were billed- Assisted in terminating.

Niagara Falls, Ontario

- Ensured and assisted in the promotion of sales by keeping store shelves fully stocked and increasing customer satisfaction by offering an array of products- Helped salesman decrease the amount of expired products by rotating chips on store shelves weekly- Accurately logged kilometers driven and inventory of chips before reporting to supervisor on a.

Human Resource Management Graduate Certificate, 92

Successfully completed coursework requirements working towards the Certified Human Resources Leader (CHRL) designation. Member of HR@NC.

Bachelor Of Business Administration (Bba) Honours Co-Op, Business Administration And Management, General

Education record