With over 20 years of experience in business, technology and consulting, I am a digital leader who drives innovation, growth and customer satisfaction. I am currently the Senior Vice President of Technology at NorthWinds Technology Solutions, a provider of cloud-based benefits administration systems.In this role, I am responsible for infrastructure, DevOps, desktop support, service desk, security, client relations, account management and sales. I lead large and complex teams that ensure successful onboarding and provide customer care, product enhancements and security. I also collaborate with business peers on technology solutions to solve problems and improve customer experiences. I have a passion for taking on new challenges, finding new and innovative methods to improve the way business is done and developing confidence with the clients I serve.
Listed skills include Project Management, Portfolio Management, Strategic Planning, Department Management, and 46 others.