Jeff Maheux Email & Phone Number

Quebec City, QC, CA

Québec, Québec, Canada

Québec, Canada

Writing, digital marketing, web development and social media management for the Magazine MCI and the Salons Industriels du Québec events.

Fossambault-sur-le-Lac, Québec, Canada

From the start of the season, preparing the grounds with the extraordinary maintenance team. Then opening the ticket office and the reception desk for the campsite and St-Joseph Beach during the 2019 summer season, I became the reception manager for the rest of the season. I met and worked with a particularly endearing team and clientele. A very strong.

Marketing Department

• Digital content manager, (since 2002), of admission.com and ticketmaster.ca, social media and newsletters of the Marketing department of Admission - Ticketmaster. I am proud that buyers could purchase tickets 365 days.
• Ensure the functionality of the sites and the purchase sequence after system's updates and during busy periods.
• Planning the digital layout and social medias + newsletters content. Promoting 1 200 bilingual events presented in more than 400 venues per month. More than 200 000 members in the Montreal area only.
• Collection of bio and info and development of the artists retargeting tools; advertising events of more than 100 000 artists in Canada.
• Control of Quebec advertised policies and the Charter of the French language requirements.
• Electronic production and e-mail creation.

Project Team

• Here are my main projects:
• Main function of Webmaster and content management.
• Regulating the content of social media and member newsletters, increasing the number of fans of 1000% in 2014 - scope of 250 000 fans and members in 2016.
• Implementation of Bazaarvoice - Comments of the fans program. An automated system sending evaluation, increasing the participation, but also encouraging sales and second visit purchases.
• PCI DSS Conformation – Adaptation of the Microflex system for the Admission Network company and the Billetech network company to the standards of the Payment Card Industry - Data Security Standard.
• Development request of a User Copy Tool, saving an annual salary in management to the technician team since 2013.

Customer Service Department

Leading the Customer Service department has been the most beneficial experience of my career. Each week was a new challenge! Congratulations to my team.Our great achievements had been to answer an average of more than 11,000 emails from fans by month and decrease of more than 80% losses due to web confirmation problem by doing verifications.Our major.

Call Centre

Admission Network Call Center included, at that time, the management of 250 to 300 unionized workers, an after-sales service team of Assistants-supervisors of 10 to 12 members and 3 supervisors. I loved Supervising! It took discipline and firmness to keep a good working atmosphere between all the teams. Each person and function in a call center is.

Call Centre

Member of the after-sales service team. Helps managing the call center and support the Admission points of sale.

Call Centre

The Admission Network Call Center. Aka the 790-1245.

Saint-Gabriel-de-Valcartier, Québec, Canada

Administrative and Reception Dest - Main management counter - Taking complaints and waiting with lost children while security searches for parents on site. And without forgetting, the famous live messages on the microphone announcing the concessions every 30 minutes. I was a star! No actually, no one else wanted to do them, I think. My first bilingual job.

Québec, Québec, Canada

Clerk clearing, group reservations and service assistance, cloakroom and all other miscellaneous tasks in the kitchen. When full, the restaurant occupied nearly 1,200 seats for 3 to 4 courses from Thursday to Sunday evening. I started on a weekday evening after opening, arriving early for my 5 p.m. shift, the team already in the juice, and it lasted a.

Programmation Informatique, Applications Spécifiques

École de programmation et de codage informatique

Formation En Lancement D'Entreprise, Entrepreneurship/Entrepreneurial Studies, Session Hiver 2018-2019

Activities and Societies: Formation par l'Association des Artistes entrepreneurs de Montréal. www.aarten.org

Art Et Technologie Des Médias - Atm, Communication - Radio - Journalistic, Diploma Of College Studies

Activities and Societies: Best time of my lifeStudy of communication in the media of television, radio, print media and advertising..