Jeffrey Marsh's Location
Olympia, Washington, United States, United States
About Jeffrey Marsh
Jeffrey Marsh is a IT Operations & Engineering Leader | Expertise in Database Operations, Software Development, and Team Consolidation | Father | BBQ Enthusiast. Colleagues describe them as "Jeff always approaches his job with a great & refreshing attitude. His passion for excellent customer service as well as a firm grasp of the technical subjects. Fun, dynamic and effective leader, a true change agent in a very dynamic & tough industry. It was a pleasure having Jeff in my organization and truly enjoyed watching him transform into a great leader over time. Humble, yet assertive.... disciplined, yet well liked by his people, Jeff has a unique combination of skills that will help him succeed in whatever he chooses to pursue." and "I had the pleasure of working closely with Jeff as our primary contact at a major client, and I can confidently say that Jeff's professionalism, collaboration, and leadership were instrumental in the success of our partnership. Jeff seamlessly navigated through challenges that arose from previous interactions, demonstrating a remarkable ability to address concerns and rebuild trust. His proactive approach and open communication not only resolved issues but also provided a solid foundation for us to regain the client's confidence and ultimately win back their business. Throughout our collaboration, Jeff consistently displayed a genuine commitment to partnership, working closely with our team as an external ally to ensure that Infolob was positioned for success. His strategic insights, combined with a deep understanding of our capabilities, enabled us to deliver tailored solutions that perfectly aligned with the client's needs and objectives. Beyond his impressive professional abilities, Jeff's integrity, reliability, and collaborative spirit make him a true asset to any team. I wholeheartedly recommend Jeff to any organization seeking a leader who excels at forging strong partnerships with external vendors and driving mutual success."
Jeffrey Marsh's Current Company Details
IT Operations & Engineering Leader | Expertise in Database Operations, Software Development, and Team Consolidation | Father | BBQ Enthusiast
Jeffrey Marsh Work Experience Details
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Director, Database Engineering & OperationsProvidence Feb 2020 - Nov 2023Olympia, WaLed a team of 20+ service engineers specializing in database administration (DBAs) ensuring 24x7 operations and support for 20k+ SQL Server databases and 100+ Oracle databases, optimizing performance and high availability. Resulted in a 30% reduction in system downtime, enhancing service reliability for internal business and clients.Developed service management strategies, created service improvements plans to improve both the customer and engineering experiences. Led the management of end-to-end IT service health, identified critical service offerings, and drove end-to-end improvement.Implemented automation initiatives resulting in streamlined workflows and substantial reduction of technical debt, saving $900k in potential Oracle license costs. Achieved 40% improvement in database deployment speed, enhancing agility and responsiveness to business needs.Orchestrated a $17M project to consolidate and migrate 3 Epic Clarity data warehouse systems (130 TB) to new Oracle Exadata database appliances. Managed scalability for 30% annual growth and additional consolidations, optimizing systems for high-capacity data flow, near real-time change data capture for integration with cloud data warehouses, and a highly available system architecture. Enhanced Exadata infrastructure with ZDLRA backup appliances, ZFS storage appliances, and Oracle Advanced Security Gateways (OASG), accelerating throughput of data updates and queries for report writers. Resulted in a 50% reduction in data processing time, enhancing business intelligence capabilities.Managed program and team capital and operational budgets, achieving $1.4M in cost savings through strategic planning and optimization initiatives, ensuring efficient resource allocation and financial accountability. -
Director, Database And Storage OperationsProvidence St. Joseph Health Mar 2018 - Aug 2020Renton, WaManaged enterprise SAN and NAS storage (6 PB), conducting storage capacity planning and overseeing vendor relationships. Successfully decommissioned outdated storage arrays, optimizing storage infrastructure and reducing maintenance costs by 20% annually.Spearheaded software asset management initiatives, resulting in $500k in annual savings of a $5M budget through optimized Oracle database licensing. Recognized as subject matter expert (SME) in Oracle database licensing, ensuring compliance and cost-effectiveness.Demonstrated proficiency in ServiceNow incident management and configuration item (CI) management, ensuring timely resolution of issues and accurate tracking of IT assets. Achieved a 30% reduction in mean time to resolution (MTTR) for critical incidents, enhancing system reliability.Employed Agile methodologies and Azure DevOps for efficient project management and collaboration, improving project delivery timelines by 25%. Utilized ServiceNow for incident and request management, streamlining workflows and enhancing service delivery.
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Senior Manager, Database OperationsProvidence St. Joseph Health Jan 2013 - Mar 2018Renton, WaOrchestrated the design, delivery, and maintenance of all database technology for Providence IS, ensuring 24x7 support for mission-critical functions. Streamlined operations and enhanced customer satisfaction across enterprise facilities.Achieved $3M in cost avoidance of SQL Server licensing through meticulous analysis of license deployments, resulting in optimized license allocation and utilization. Successfully challenged licensing vendor findings, ensuring compliance and cost-effectiveness.Unified four disparate highly skilled DBA teams supporting SQL Server and Oracle database platforms into a single cohesive enterprise-wide team, demonstrating change management expertise, and enhancing collaboration. Improved efficiency by 40% through streamlined processes and standardized workflows.Implemented robust database security and privacy measures, ensuring compliance with regulatory requirements and protecting sensitive data. Utilized data protection systems, monitoring tools, and incident management platforms to mitigate risks and ensure data integrity.
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Manager, Database AdministrationProvidence Health & Services May 2009 - Aug 2016Renton, WaLed teams through multiple mergers and acquisitions, implementing standardized processes and procedures. Onboarded 30+ new team members and transitioned support for 20% larger and more diverse estates. Resulted in seamless integration and increased operational efficiency.Reconciled contracts and budgets for merged organizations, achieving $1M in cost savings through renegotiation and optimization efforts. Ensured financial alignment with organizational objectives and strategic initiatives.Partnered with the CIO to realign leadership focus on organizational mission and core values. Completed Leadership Development Fundamentals and Providence Leadership Formation Program and developed a similar program for non-leaders, delivering it over 12 weeks to enhance organizational culture and alignment. Organized team mission trips to historical Providence sites, fostering a deeper connection to the organization's mission. Resulted in improved team cohesion and alignment with organizational values, enhancing customer-centricity and communication. -
Senior Manager, Standards & DocumentationProvidence Health & Services Sep 2012 - Jun 2013Renton, WaInitiated and chaired the Architecture Review Board (ARB) in collaboration with the Strategy & Architecture group and key stakeholders. Implemented architecture assurance processes, ensuring alignment with organizational objectives and standards.Developed a centralized documentation program, facilitating efficient management and maintenance of essential documentation. Reduced document creation time by 50% through the implementation of standardized templates and streamlined processes.Spearheaded the creation of engineering and technical operations documentation, enhancing clarity and consistency across the IS department. Improved project efficiency by 30% through the provision of comprehensive standards and guidelines.Established a robust review, approval, and publishing process for documentation, ensuring accuracy and relevance. Achieved a 20% increase in documentation compliance, enhancing organizational transparency and accountability.
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Manager, Systems ArchitectureProvidence Health & Services Apr 2007 - Jan 2013Directed a team of systems architects in designing and consulting on medium to large business and clinical system deployments, ensuring alignment with organizational objectives. Achieved a 20% improvement in project delivery timelines through streamlined processes and effective collaboration.Collaborated with system architects, enterprise architects, business leaders, and clinical leaders to analyze requirements and evaluate hardware and software options, resulting in 30% cost savings through optimized system solutions. Enhanced system performance and scalability, meeting evolving business needs.Established and led the WA architectural review board (ARB) and operational norms, overseeing technical standards for 200+ systems. Ensured compliance with architectural standards, resulting in a 95% adherence rate among IS and customer teams. Improved system interoperability and integration, enhancing overall system reliability and efficiency.Evaluated vendor proposals and conducted cost estimates, achieving $500k in cost savings through negotiation and vendor management strategies. Participated in long and short-range planning for application selection, aligning IT investments with organizational goals and objectives. Familiarity with TOGAF methodology and phases.
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Manager, Development & IntegrationProvidence Health & Services Jul 2002 - Apr 2007Renton, WaManaged a team of business analysts, web developers, interface developers, testers and web masters across a geographically disbursed area; Olympia, Renton, Seattle, and Everett.Mentored junior developers in the craft of ColdFusion/Fusebox development. Continued to define and refine software engineering principles into the web application development processes; including a development lifecycle process, integrating the change management process and intermediate engineering document templates.Responsible for the Intranet, e*Gate (HL7), and Ensemble environments.
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Lead Web DeveloperProvidence Health & Services Dec 2000 - Jul 2002Olympia, WaInfused sound software engineering principles into the web application development processes; including a development lifecycle process, integrating the change management process and intermediate engineering document templates.Established a development process into the web development group; including development guidelines, coding practices, code documentation conventions, naming conventions, a delineation among production, test, and development environments, and a build process using a source code repository. Have been instrumental in the ongoing effort to regionalize several decentralized web development teams into a single geographically disbursed team.Have served as a lead developer and application architect by mentoring other web developers throughout the Washington Region in such diverse areas as coding methods and practices, architectural strategies, documentation, and development methodologies.
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Lead Web DeveloperGeoagents.Com Aug 1998 - Nov 2000Olympia, WaPlanned, designed, developed, and deployed the core of the commercial web application for GeoAgents.com, a business-to-business portal for the travel industry that brings travel agencies together with travel suppliers such as cruise lines and tour operators. - http://www.geoagents.comPioneered the research into and implementation of XML technologies in the GeoAgents Internet Services Agent™ that allows the web application to communicate with the GeoAgents Travel Desktop™, a Windows-based desktop application used by travel agents. As lead web developer, successfully managed a team of four professional web developers in creating and deploying the GeoAgents portal web application. Managed the web development schedule and feature design. Oversaw feature development and deployment.Effectively collaborated with the graphic arts department, technical writing, testing department, and operations to successfully create and deploy the web application.
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Principal And Co-FounderNet-Venture Inc May 1996 - Jun 2000Kent, WaAs a Principal and Co-Founder at Net-Venture Inc, I spearheaded the establishment of a vital Internet Service Provider in the South Puget Sound area. My technical expertise in web development and server maintenance played a crucial role in providing top-notch Internet services to clients. I also excelled in consulting with customers on web design and server setup, contributing significantly to the growth and success of the business.
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Independent ConsultantProvidence St. Peter Hospital Oct 1997 - Aug 1998Olympia, WaAssessed, planned, and developed first portions of hospital Intranet. Assessed hospital network and web server infrastructure. Planned core web page structure for human resources, administration, and public relations departments. Planned, developed, and deployed a web-based maintenance request system used through 2000.Advised users on development tool selection. Facilitated content development, site storage and hospital Intranet integration.
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Senior ConsultantKpmg Peat Marwick Apr 1997 - Oct 1997Greater Seattle AreaAutomated management reporting for the Visa International Year 2000 Conversion project. Used the KPMG model for Y2K in Microsoft Access and added custom reporting and automation to produce high-level management reports for project progress and forecasts. -
Software EngineerCubic Defense Applications Mar 1992 - Apr 1997Ft. Lewis, WaDeveloped Internet web pages for the Joint Programming Office of the Advanced Information Technology Services (AITS-JPO), an agency of ARPA Originally developed and co-developed the current iteration of the Joint Model After Action Review System (JMAARS) running under the OpenVMS operating system Supported numerous exercises in both the after action review and technical control areas of the exercise Composed hardware/software configuration and helped procure the equipment for several major simulation center startup sites, including the Joint Warfighting Center (JWFC) at Ft. Monroe, VA and Osan Air Force Base in Osan, Korea Trained programmers and operators to be technical controllers for large-scale OpenVMS systems Developed the Theater Decision Support System (TDDS) which provides the commander-in-chief of the United Nations Command in Korea with information to make specific decisions about the Korean theater. -
Software Engineering AnalystBoeing Jun 1989 - Mar 1992Greater Seattle AreaLiaison between my software engineering support group and other technical and management personnel within the unit, providing direct support with software engineering products and services Deployed software engineering methods and services, researched and transferred relevant technologies, advised team members of current methods of analysis and design representation, and helped produce intermediate engineering documents for Human Model Applications; a system to model human figures in an aircraft environment Developed the physical model and preliminary design for a complete and consistent software engineering environment to be used internal to the Boeing CompanyRefined the Incremental System Development (ISD) project management methodology by researching and developing new material, conducting pilot software development projects using ISD, and gathering and compiling feedback from those engineers who were exposed to the methodology -
Software EngineerLogicon Nov 1986 - May 1989Fort Lewis, WaMember of the five person I Corps Site Support Team responsible for the planning, database development, and execution of Corps Battle Simulation (CBS) exercises at Ft. Lewis, WA Created and maintained the unit database critical to the successful execution of the CBS simulation, including data gathering efforts from military personnel Developed and maintained a library of local VMS and DOS-based utility procedures, which performed vital ancillary functions not provided by the simulation developer; many of which underwent configuration management and are still used today at CBS simulation centers throughout the world Wrote sections on the CBS and BASE-A request for proposal response at Ft. Lewis, WA; RDA was awarded the contract in March 1989
Jeffrey Marsh Education Details
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Software Technologies
Frequently Asked Questions about Jeffrey Marsh
What is Jeffrey Marsh's role at the current company?
Jeffrey Marsh's current role is IT Operations & Engineering Leader | Expertise in Database Operations, Software Development, and Team Consolidation | Father | BBQ Enthusiast.
What schools did Jeffrey Marsh attend?
Jeffrey Marsh attended Saint Martin's College.
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Jeffrey Marsh
Minister Of The Gospel | Las Vegas Realtor | Team Lead | Founder At Vegas Strong Real Estate Group | Missionary | Friend | Husband | Father | Lover Of People | Henderson Realtor | Cadence Realtor | Summerlin Realtor |Henderson, Nv -
Jeffrey Marsh
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Jeffrey Marsh
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Jeffrey Marsh
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