- Collaborate with Workday clients across all industries to create HR transformation strategies that align business goals with technical plans, ensuring measurable outcomes- Advise clients on talent management and skills development strategies- Create the Advisory Division and service offerings- Lead workshops on change management, governance and strategic planning for potential and current clients- Created, published and presented thought leadership through blog posts and Webinars on the Skills Ecosystems and HR leading practices

- Developed and guided the product vision, roadmap, and quarterly OKRs for a Skills-based talent ecosystem- Recognized the critical need for advanced skills data and successfully identified SkyHive AI technology as the optimal solution to enhance our talent architecture-Implemented cutting-edge AI to integrate comprehensive skills data, thereby transforming our approach to talent management.- Oversaw the development roadmap, backlog, prioritization and Agile processes for backend skills data lake and frontend UX application- Created a leading talent product by shifting to an AI-driven, skills-based model that encouraged wide audience engagement- Advocated for skills ecosystem involvement among key stakeholders and C-Level leaders- Designed a scalable organizational model for skills integration in employee experience, Talent Acquisition, Development, Learning and Workforce Planning

- Led SAP rollouts globally for the Business Group- Created a detailed Jira planning system to track functionality, capacity, and resources across deployments- Developed comprehensive views of activities, deliverables, and outcomes- Trained and assisted other Business Groups in adopting this detailed approach

- Aligned product vision with Finance and Development to create an AWS Data Lake, integrating transactional and master data sets- Led strategy, KPIs, and reporting within SAP 4HANA at TR organization- Managed Agile roadmap and iterative development for new reporting structures- Coached the team on Agile best practices- Developed annual strategic plan with mission, SWOT analysis, product goals, audience personas, and program initiatives

- Coordinated deployment of Data Warehouse for a multi-phase business simplification program, creating a central data repository for Tax & Account businesses to ensure standardized and automated reporting- Developed UAT Plan, JIRA issue structure, Program Dashboard and testing process methodology

-Led the BT Global Labeling Program, overseeing the implementation of the frontend global workflow solution as part of a $12M Business Transformation Program, including SAP and Loftware Spectrum integration- Created Program Charter, Plan, Resource Allocations, Propositions, Principles, Validation Plan, UI Prototypes, and Business Resource Model for POC rollout- Developed future design iterations

- Launched innovative Omni-channel products for Best Buy, integrating mobile, web, in-store app, and kiosk experiences- Conceptualized, user-tested, and initiated phase one of the Omni-Channel integration, coordinating teams to achieve product goals and KPIs- Planned and defined phase two, enhancing end-user functionality with features like "Save for Later" to create a thorough Omni-Channel customer experience

- Led organizational change management for integrating a new resource model with existing operations- Oversaw the check-and-balance process for billing during user-acceptance testing and rollout of an enterprise-wide, multi-year SAP integration across U.S. and international units- Managed business unit deliverables and created implementation plans- Designed global system technical infrastructure integrating with SAP- Identified solutions for managing customer archived documentation, including a Salesforce.com implementation- Reported status, measurements, and issues to a matrixed global organization

Roles: Strategic Planner, Information Architect, Sr Project ManagerClients: MS&R Architectural Firm, Automation.com, JAMF Software, Duracell PowerMat, Murphy Warehouse, Restoration Professionals, Clearstone Solutions Benovate, Cooper+Kids, MyKinPlay.com- Defined web strategy and requirements for the next generation of clients' websites- Developed UX and informational structure for key projects- Designed a SalesForce.com (SFDC) solution for the client

- Led global marketing strategies targeting law firms via various channels- Developed go-to-market strategy, including new messaging, thought leadership, and product launches- Collaborated with Microsoft Professional Services SharePoint on solution integration- Introduced a new agnostic platform differentiating the company from competitors.- Handled press, social media, website, events, and all public communications

- Managed enterprise projects within the systems operations team to support website data integrity and quality- Developed a promotional tool for BestBuy.com to handle initiation, implementation, and tracking of promotions through a new business-systems interface- Led a benchmarking and data cleansing initiative across product lines that saved over $20M in the first year by ensuring accurate store-level solutions

- Responsible for marketing a business targeting marketing and development solutions for large global law firms- Launched a new analytics platform within six months, achieving 98% client retention- Merged key product brands under the Hubbard One umbrella, including communication plans, naming, pricing, and sales- Established benchmarks for the new brand platform for both internal and external use.- Managed three marketing budgets to meet a $35M business plan, integrating them into one expense model- Consistently met the $1.2M annual budget by identifying gaps and optimizing programs with the best ROI- Managed web and social media plans, creating 200+ Twitter followers, increasing blog visitors by 15% monthly, and boosting website traffic through relevant content and targeted email campaigns

- Oversaw online marketing strategy for ameriprise.com- Introduced a project management tool to improve efficiency and tracking within the internal team- Led the development of joinameriprise.com, managing a $1.2 million marketing budget within scope and schedule- Completed Phase 2 of joinameriprise.com with new content, employee interviews supporting value propositions and technology updates for better recruiting - Implemented Jobs2Web middleware to reduce job applicant processing failure by 40%- Ensured stakeholder buy-in through consensus on deliverables, timelines and budget, providing regular updates and securing approvals during key phases- Directed cross-functional teams by recognizing initiatives, assessing trends and giving strategic guidance

- Accountable for driving new growth area ($70M business) in academic segment to identify revenue opportunities within law schools- Delivered a successful price increase campaign for subscription product to 120 law schools with zero cancellations – price adjustment 200% over prior years- Developed pilot program to incorporate revenue generating products into account plans with key law schools to test traction within market including sales materials, pricing model and school plan

- Responsible for import of global legal products into the US, Canada and Caribbean markets across five key segments - Increased customer base through lead-generation campaigns and sales support materials by 183% within law firm, Government and Corporate segments - Managed marketing budget for a $15.3M business – exceeded revenue goal by 10% - Launched International Arbitration product to target audiences – 28% market penetration within first twelve months

- Provided strategic and tactical implementation plans for segments – law firm, corporate, academic and government groups - plans included branding, advertising, direct mail, sales support campaigns, Web-based programs - Developed marketing, training and communication strategy for key product launch – targeted revenue $5.0M in 2004 and $65.0M in 2008 – met goals

- Developed and presented enterprise-wide e-Business and strategic plans for Fortune 1000 and dotcom clients- Created strategy and information architecture for a complex shopping cart experience - Drove discovery process and strategy for public and internal Websites – received Web awards for Financial Services 2001

Client: 3M Stationery and Office Supply Division- Managed marketing and communications for Scotch®, Post-it® and 3MTM brands including branding, advertising, public relations and sales tools Client: 3M Health Care Division- Managed packaging, including branding and product introductions, for multiple medical product lines

Clients: The Pillsbury Company (11/1993 – 07/1996), RE/Max Results (08/1993 – 10/1993)