Completing a 3 month internship from September 2024- December 2024: • Developing and Implementing custom web application for survey data collection, data analysis & visualization.• Maintaining and updating databases, creating and maintenance of dashboards • Collaborating with different departments to gather and manage data for various projects.• Providing insights and recommendations based on research findings.

• Supported Head of Voice and Data senior manager in providing dashboards tracking product performance, renewals, pre-post analysis of product performance and data points for business cases, in a timely manner which enabled business heads understand trends and use data to create new products and take critical decisions impacting business.• Obtained recognition award for in managing and successfully implementing on the database, mass scale segmentation of entire customer base in Ooredoo… Show more • Supported Head of Voice and Data senior manager in providing dashboards tracking product performance, renewals, pre-post analysis of product performance and data points for business cases, in a timely manner which enabled business heads understand trends and use data to create new products and take critical decisions impacting business.• Obtained recognition award for in managing and successfully implementing on the database, mass scale segmentation of entire customer base in Ooredoo Myanmar done for the first time due to relaxed telecom regulation in April 2020 during a Covid hit economy. • Provisioned segmented CVM offers for customer segments on weekly and monthly basis database to be reflected on multiple systems- Ooredoo customer app, Dealer App,USSD channels, SMS CMS database for SAS SMS campaign management system and manually shared for SMS push platform; • Lead the efforts of the team to ensure new segmented offers were provisioned over-night in response to aggressive products from competitors.• Gained business understanding of factors affecting revenue KPIs; customer behaviour; product performance measures; creating a business case for new product; customer segmentation and measuring campaign performance with Target and Control groups.• Supported in database validation and correction in migration to new Campaign Management partner Pelatro.• Actively contributed in provided analytics support for two company wide strategic projects - ‘M-pitesan Mobile Money’ project (in 2020) and ‘Lead in Data Experience’ project (in 2021 and2022). Lead in Data Experience won the Best Strategic Project for 2021.• Gained expertise of multiple SQL tools and additional programs, gained understanding of data flows from Network to database and developed keen interest in Network Technologies and Open-RAN. Show less

Digital Marketing & Social Media

Key roles and responsibilities: - Behaviour and usage analysis of Post-paid and Pre-paid customer base to identify gaps in the market and suggest new opportunities.- Analysing performance of CVM campaigns for Post-paid & Pre-paid, making recommendations to improve customer uptake of campaigns.- Performing all analysis using Teradata SQL and MicroStrategy tool.- Overlooking and testing data quality in tables and databases so as to ensure validity of analysis- Collaborating… Show more Key roles and responsibilities: - Behaviour and usage analysis of Post-paid and Pre-paid customer base to identify gaps in the market and suggest new opportunities.- Analysing performance of CVM campaigns for Post-paid & Pre-paid, making recommendations to improve customer uptake of campaigns.- Performing all analysis using Teradata SQL and MicroStrategy tool.- Overlooking and testing data quality in tables and databases so as to ensure validity of analysis- Collaborating with Data Warehouse and Administrative Data Management teams to identify, report and help resolve challenges in data quality. Show less

• Data extraction, data processing and building business intelligence using SASand SAP business objects.• Analysing data, creating reports and dashboards to present findings and fordeeper analysis for revenue, marketing campaigns, measuring elasticity andtracking customer spending patterns• Undertaken a project in creating logic & algorithm to automatically identifyunique mobile subscribers who are ‘Multi-SIM’ users.• Learning and understanding elasticity of prepaid… Show more • Data extraction, data processing and building business intelligence using SASand SAP business objects.• Analysing data, creating reports and dashboards to present findings and fordeeper analysis for revenue, marketing campaigns, measuring elasticity andtracking customer spending patterns• Undertaken a project in creating logic & algorithm to automatically identifyunique mobile subscribers who are ‘Multi-SIM’ users.• Learning and understanding elasticity of prepaid customers to prices and weeklyoffers• Shortlisted in top 5 for Ooredoo Hackathon 2018 - Gained experience and insight in business case development, devising marketing plan and Implementation road map. Show less

Ergonomic design. Recyclable. Sustainable lifestyle. These are the three principle elements we envision at Cred Cardboard Designs. We are a start-up manufacturing furniture and products from recycled corrugated cardboard and up-cycled cardboard. Our products are also fully recyclable.Over the past year we have gained significant experience in understanding user needs and refining our product design based on market research and customer feedback. Key Roles and responsibilities:… Show more Ergonomic design. Recyclable. Sustainable lifestyle. These are the three principle elements we envision at Cred Cardboard Designs. We are a start-up manufacturing furniture and products from recycled corrugated cardboard and up-cycled cardboard. Our products are also fully recyclable.Over the past year we have gained significant experience in understanding user needs and refining our product design based on market research and customer feedback. Key Roles and responsibilities: market research, business development & operations, social media • Conducted rigorous market research on a continuous basis through online surveys and face to face customer interviews to understand customer use and needs.• Engaged with Blackstone launchpad at Trinity College and their launchbox program which was a stepping stone to the startup throughout the initial stages.• Devised the business plan, manufacturing process and potential suppliers to partner with.• Creating and managing social media pages Facebook - https://www.facebook.com/credcardboard/ Instagram - https://www.instagram.com/cred.cardboard/ Twitter - https://twitter.com/credcardboard• Designed and manufactured various prototypes of our products with my co-founder, based on customer needs and requirement. Show less

Mobstats is an Irish startup aiming to revolutionise the way sports fans engage with live sports. It is the ultimate app for the sport-obsessed fan. All content is pushed in realtime and covers multiple sports. Fans can also create personalised chat channels making them public or invitation-only. In this way Mobstats is connecting an ever expanding community of fans worldwide while helping their club (and its commercial partners) reach them more effectively. Key roles and… Show more Mobstats is an Irish startup aiming to revolutionise the way sports fans engage with live sports. It is the ultimate app for the sport-obsessed fan. All content is pushed in realtime and covers multiple sports. Fans can also create personalised chat channels making them public or invitation-only. In this way Mobstats is connecting an ever expanding community of fans worldwide while helping their club (and its commercial partners) reach them more effectively. Key roles and responsibilities : - Providing strong cultural knowledge, language, local knowledge and good understanding of business practices gained from living in the middle east for more than 15 years.- Business Development in the Middle eastern and Asian markets which involves Exploring opportunities for mobile applications related to sports with the telecom operators- Key learnings and related analytics in customer development- Collating information on telecom companies’ vision, technological capability, engagement in sports partnerships & promotions, marketing strategy in sports- Liaising with senior Marketing executives and understanding their strategy and approach on promoting sports Show less

Working at Accenture was a very rewarding experience for me in terms of understand the work culture of a consultant at Accenture and also experiencing what the catchphrase 'High Performance. Delivered.' truly meant.My experience at Accenture was especially rewarding given that i had the opportunity to meet most of the managers, senior consultants, consultants, and analysts and personnels from various departments working in the office. Over the course of my internship I was… Show more Working at Accenture was a very rewarding experience for me in terms of understand the work culture of a consultant at Accenture and also experiencing what the catchphrase 'High Performance. Delivered.' truly meant.My experience at Accenture was especially rewarding given that i had the opportunity to meet most of the managers, senior consultants, consultants, and analysts and personnels from various departments working in the office. Over the course of my internship I was involved in the creation and execution of two projects. Key Roles and Learnings: • Collecting required data from online sources; cold calling companies to gather information; tacit learnings on creating presentations, and collating data that were up to the organisation's standard• Engaged with managers, senior consultants, and analysts across various departments.• Developed skills in data analysis, client relations, meeting deadlines, and maintaining schedules.• Learned about major IT solution providers and the consulting field.• Understood project development from inception to completion.• Gained insight into organizational culture and work ethic. Show less

• On-boarding of new faculty staff (Professors, College lecturers and Researchers) from Europe, U.S., U.K., South-east Asia and the Middle East• Orientation of new faculty staff• Streamlining Recruitment and selection process of new administration staff• Building and managing database of new faculty members, administration staff and prospective employees.• Understanding the functioning and process flows at the HR help desk

• Hiring Support Staff• Procurement of school furniture and other materials• Co-ordinating and scheduling school buses and initial logistic issues• Processing payments to suppliers • Designing the student's school diary, which was a personal achievement for me• Understanding the initial challenges in managing a start-up establishment, in terms of budgeting, selecting the right personnel and managing conflict in the organisation

As a hardware marketing assistant at ITCC my objective was to convey to existing and prospectiveclients that in addition to providing a competitive price and timely service, we also intended to caterto their subsequent construction requirements even if these were not part of our product and service offerings.• Marketing and selling building wires and cables (Oman cables), building material and constructionequipment, to builders, construction companies and… Show more As a hardware marketing assistant at ITCC my objective was to convey to existing and prospectiveclients that in addition to providing a competitive price and timely service, we also intended to caterto their subsequent construction requirements even if these were not part of our product and service offerings.• Marketing and selling building wires and cables (Oman cables), building material and constructionequipment, to builders, construction companies and wholesalers.• Negotiating prices of bulk orders with clients and potential clients.• Analysing the market and assisting in laying out price strategies and additional service.• Assisting buyers with price and information.• Entering data of sales made, stock levels, and client’s potential future requirements. Show less