Jeff Mau Email & Phone Number

Des Moines, IA, US

Serving IA, DC, MD, MN, MI, ND & SD

• Grow system use by assisting providers of services to people with intellectual and developmental disabilities in the discovery, module / product selection and implementation of the Therap data management system. Using.
• Post-sale customer service and support to new users and installed base of customers regarding system use and maximization.
• Manage and host Regional Therap Conferences in geographic area of responsibility.
• Coordination and attendance of conferences specific to the I/DD space in geographic area of responsibility.
• Participation in internal special projects as assigned.
• In first calendar year (8 mos.) attained sales of 159% of assigned budget. I have exceeded my assigned budget by over 225% in subsequent years in this role.

Des Moines, Iowa Area

• Oversight of 20 group homes, delivering services to adults with disabilities. Responsible for 57+ people in service, supported by 120 staff. 4 immediate direct reports. Departmental leadership group of 12.
• Restructured department to better attain strategic goals, improve service to clients, while increasing staff retention.
• Process and procedure review with the goal of improving efficiency to increase the agency mission of provisioning excellent care experience.
• Engaged in agency strategic planning, communication and departmental deployment.
• In 2014, successfully opened 2 new group homes in compressed window (6 mos.), increasing department per annum revenue by $400,000.

Midwest Region

• Temporary assignment tasked with development of deployment strategy and implementation of a new cloud based, health records management system (Therap) for 8 agencies in 17 markets across Iowa and Illinois (1430 users.
• Developed and delivered training curriculum to agency staff (Executive Directors to Direct Care) on use of the platform. Deployment tactics and delivered curriculum were identified by immediate supervisor as “to.
• Heavily involved in policy / process mapping (from paper to cloud) at the agency level; including interpretation of State regulations and translation into the new process.
• Regular analysis usage and performance metrics.
• At time of re-assignment, Phase 1 deployment was 95% complete in region of responsibility. Use of the new platform was surpassing projected success criteria levels.

Des Moines, Iowa Area

• Tasked with development of a sales organization in a non-profit arena that has never embraced the concept of “selling” for positive contribution to the overall mission.
• Finished and deployed Regional Operational Plan.
• Finished and deployed Regional Rate Plan to improve the pricing strategy margins.
• Finished and deployed uniform, manageable suite of products to increase offering efficiencies.
• Played major role in Regional deployment of new, national, Saba Learning Management System.
• Developed and deployed training materials introducing the "NEXT GENERATION" of Red Cross curriculum for the Authorized Provider channel.

• Seeking out and implementing business strategies and improved internal organization for client companies.
• Develop and assist in sales and marketing efforts including direct email programs, print, newsletter and POS development.
• “Back of house” administrative duties to assist in proper maintenance of the QuickBooks database, including AP & AR.
• Attend meetings with client customers as requested.
• Proforma development for business performance forecasting.

• Managed workflow of 4411 jobs representing over $42.1 million in installation revenue & nearly $372,184 in monthly recurring revenue. My strategic and organizational skills helped the field improve their ability to.
• Improved and maintained the weekly revenue companywide report. It was the only stable database in use.
• Developed and deployed installation templates for project roll-outs to improve deliverable efficiency.
• Worked directly with our customers, decision makers, Regional Directors of Operations and contractors to produce positive results for each and every project.
• Assumed the role of “facilities manager” to assist executive level employees with tasks that included office construction and improvement to installation of workspaces.
• Performed contractor research analysis and heavily involved in the build out of the West Des Moines office and command center facility.

• Performed market research, business strategy and plan, proforma detail & budget forecasting for investor and banking / loan presentations.
• Developed all sales training materials and deployed training classes.
• Developed and distributed all sales collateral, promotional materials, marketing and media strategies.
• Developed and deployed point of sales materials.
• Leader in all sales efforts, including group, sponsorship, product and retail.
• Developed and maintained SportsPlex West website.

• Proposed, developed and directed the local marketing strategy in region. Saved 19% of assigned marketing budgets in 2001.
• Marketing efforts delivered the lowest CPGA and highest ARPU in the company, while exceeding sales targets in the market.
• Developed and implemented direct mail, coupon, promotion, event, value-added and advertising strategies.
• Positive profit driven contributions yielded promotion and increased responsibility inside of first 6 months of tenure.
• Responsible for all local media contact, public relations activity and ‘on-air’ representation.

• Internet Sales Manager.
• Trained, coached, and supported for 51 reps and their respective managers.
• Helped sales teams achieve a 278% production increase during the 1999 calendar year. 93% improvement in 2000.
• Responsible for new product development, pricing, product rollout and training. Developed and directed sales incentives and contests. Field Marketing Manager.
• Responsible for local marketing strategy, directory coverage scope, competitive intelligence, internet product management and pricing.
• Tasked with sales quota assignment, sales campaign planning, sales channel goals and strategic planning.

• Placed second in my rookie class for total dollar sales.
• 1993 - Achieved the highest overall percentage of territory growth nationally. 1st in overall sales production in region. 1st nationally in computer engraving machine sales. I qualified for President’s Club..
• 1994 – Despite a 64% increase in quota, achieved 116% overall sales production. Finished 3rd nationally, for computer machine sales (124% of forecast).
• At the time of separation: 4th in region for overall sales production (110%), 138% of machine sales and 114% of material sales.
• Qualified for, or won all sales contests.

Okoboji, Iowa

• Doubled Y.O.Y. unit sales in the first season.
• Personally generated 1.2 million in sales.
• Recommended boat / product purchases.
• Developed and implemented advertising strategy and sales promotions.

Stockton, California

• Tasked with opening a start-up distributorship for Midwest Industries (ShoreLand’r Boat Trailers and ShoreStation Hoists).
• $900,000 in sales during the first 12 months of operation. At time of re-assignment, generated sales in excess of $330,000 in the first 10 weeks of the second fiscal year.
• Duties included hiring and firing, training, directing employees about product assembly, delivery and account service.
• Responsible for all sales and product promotion.

Effective Leadership Skill Development

Successfully completed the “Vision to Action” leadership program presented by Morning Star Associates. http://www.chartyourpath.com/

Ba, Speech Communications / Public Relations

GPA - 3.34. Member of the Sigma Nu Fraternity.

High School Diploma, College Prep