Jeff Mcclelland Email & Phone Number

Sault Ste. Marie, On, Ca

• Managed the associations city ice allocation.• Scheduled house league and A/AA/AAA games and practices. • Coordinated the scheduling of Referees and Timekeepers. • Served on the Board of Directors.

• Coordinated the sale of awards, event signage, and promotional products to sport organizations. Major accounts included: Volleyball Canada, Swim Ontario, Ontario Baseball Association, Athletics Ontario, Basketball Ontario, Ontario Volleyball Association, Ontario Women's Hockey Association, and Greater Toronto Hockey League.• Created sponsorship packages and marketing materials.• Product sourcing and development.

• Greet guests, provide directions and event information.• Verify event tickets.• Monitor designated areas for any health and safety, behavioural or security risks/incidents.• Resolve, record and report any issues and incidents.• Provide an exceptional guest experience.• Regular communication with supervisors, security, and facility operations staff.

Toronto, Ontario, Ca

• Assisted with the hiring, training, and supervision of event staff and minor officials. o Developed a customer service training manual. • Assisted with the planning and execution of inter-collegiate sport events, including event logistics, OUA/CIS event hosting compliance, event production, fan engagement and sponsorship activation, ticketing, concessions and merchandise sales, and vendor management. • Assisted with concessions purchasing and inventory tracking. • Acted as Event Manager at inter-collegiate sport events on a rotational basis. o Managed all aspects of the event; visiting team and officials dressing room assignments, OUA/CIS event hosting compliance, concessions and ticketing operations, event production, and crowd management. • Organizing Committee member and Practice Coordinator for the 2014 CIS-FHC Field Hockey Championship and 2015 CIS Women’s Volleyball Championship; Event Manager for the 2015 National Soccer Coaching Conference.

• Completed facility setup and field/court preparation for varsity games, tournaments and special events.• Operated scoreboard/shot clock, kept statistics, completed game-sheets and other sport specific tasks.

• Assisted with the planning and promotion of the Schools Program.• Led the delivery of the Schools Program. o 100 schools in the Greater Toronto Area from Jan. – June 2014.• Coordinated storage and transportation of Schools Program equipment.• Promoted the 2014WWWBC to schools and assisted with ticket requests. o Over 5000 students attended the 2014WWWBC.• Worked with local schools, community sport organizations, and athletes.

• Assisted with the planning of school visits to the 2014WWWBC.• Assisted with athlete airport pick-ups/drop-offs.• Coordinated school arrivals and departures.• Coordinated school seating arrangements.• Coordinated fan engagement and half-time activities.• Performed as Hoop, official mascot of the 2014WWWBC.

• Enforce Hockey Canada rules.• Complete game sheets.• Ensure the safety of participants and spectators.• Mentor a junior official.

• Recruited new members; corresponded with existing members.• Developed an NSO, CIS, and CCAA recruitment campaign.• Developed a member recognition campaign.• Developed a social media calendar and generated content.• Database management.• Completed budgets and cost-benefit analysis.

• Planned, scheduled, and implemented community sport leagues and coach and official training programs.• Planned and executed championship weekend.• Provided operational support to coaches and volunteers.• Created online registration pages, updated league websites. • Created sponsorship packages.

Toronto, Ontario, Ca

• Assisted campers with all aspects of daily living.• Organized, lead, and supervised recreational activities.• Resolved problems and adapted activities as required.• Encouraged participation; created a fun and supportive environment.

Season position: April - October 2007-2011.• Collected information, booked reservations, processed payments.• Balanced float and made weekly cash deposit.• Provided park information, directions and suggestions.• Opened/closed permit office.

Toronto, Ontario, Ca

• Processed payments, promoted rewards card and charities.• Balanced float and made weekly deposit.• Stocked shelves, processed orders, and completed inventory.• Set up weekly sales displays and created sales signage.

• Performed as Dash, official mascot of the Soo Greyhounds.• Executed on and off ice customer promotions, contests, and giveaways in coordination with the press box and marketing office.• Provided enthusiasm, encouraged fan participation.

Advanced Diploma, Sport Management

Education record

Coach Stream