Jeff Mccollum

Jeff Mccollum Email and Phone Number

Vice President of Product Management @ Planview, Inc.
Jeff Mccollum's Location
Austin, Texas, United States, United States
About Jeff Mccollum

Business and Product leader with demonstrated history of containing costs and creating new revenue streams for new and existing products. Proven success in strategically enhancing productivity and profitability using technology, operations, and partnerships in a high-growth environment. Adept at distilling complex company objectives into tangible and concise department goals. Excellent people manager with a focus on team diversity and inclusion.NOTABLE ACHIEVEMENTS▔▔▔▔▔▔▔▔▔▔▔▔✓ Launched Tasktop’s first cloud-based product, expanding into new market segments and unlocking multimillion-dollar strategic partnerships with major industry software providers.✓ Grew Bazaarvoice network client satisfaction by 50 points on NPS survey, improved quality, and decreased time to value 94% by retraining and cross-training team, developing incentive programs, and standing up an effective and efficient QA organization.✓ Reduced Bazaarvoice data operations per-unit cost by 90% by designing and implementing a universal product catalog system utilizing multiple algorithmic matching engines and highly scalable validation.✓ Pitched the idea of, crafted business case for, and coordinated development of machine learning NLP solution for moderation, leading to cost reductions of $8M per yearEXPERTISE▔▔▔▔▔Leadership, Strategic Business Planning, Cost Control & Avoidance at Scale, Budgetary Projection and Adherence, Revenue Creation, ROI & Market Analysis, Product Strategy, SaaS, E-Commerce, Product Lifecycle Oversight, Roadmap Development, Team & Leadership Development, Operations & Engineering Management

Jeff Mccollum's Current Company Details
Planview, Inc.

Planview, Inc.

View
Vice President of Product Management
Website:
planview.com
Jeff Mccollum Work Experience Details
  • Planview, Inc.
    Vice President Of Product Management
    Planview, Inc. Nov 2022 - Present
    Austin, Tx, Us
    Responsible for ensuring product success of Planview Tasktop Hub.
  • Planview, Inc.
    Sr. Director Of Product Management
    Planview, Inc. Jul 2022 - Nov 2022
    Austin, Tx, Us
  • Tasktop (Acquired By Planview)
    Sr. Director, Product Management And Engineering
    Tasktop (Acquired By Planview) Aug 2018 - Jul 2022
    Vancouver, Bc, Ca
    Led the product development team of 18 engineers, product managers, UX designers, knowledge managers and leaders devoted to Tasktop’s commercial products, Tasktop Integration Hub and Tasktop Sync.▻ Launched Tasktop’s first cloud-based product, expanding into new market segments and unlocking strategic partnerships with major industry software providers.▻ Increased engineering team velocity by 37% year over year with no overall increase in staffing by rearchitecting and delivering more iterative, well-defined software features.▻ Instituted data-driven product development at Tasktop by initiating usability testing for UX decisions, integrating telemetry into the software, and requiring quantitative decision making for new features.
  • Bazaarvoice
    Director – Content Integrity And Analytics
    Bazaarvoice Sep 2016 - Aug 2018
    Austin, Texas, Us
    Led four global teams with 26 FTE, over 300 remote workers, and a budget of $10 Million▻ Provided oversight and strategic direction to Content Moderation, Fraud Prevention, and syndication network, ensuring that authentic content flowed efficiently to 1000s of client sites.▻ Managed Analytics team to provide insights for more data-directed decision making, both internally and externally; utilized data science for cost reduction, revenue generation, and ROI proof.▻ Grew Bazaarvoice network client satisfaction by 50 points on NPS survey, improved quality, and decreased time to value 94% by retraining and cross-training team, developing incentive programs, and standing up an effective and efficient QA organization.▻ Decreased work unit cost by 75% for network operations by moving from a FTE workforce to a remote, part-time workforce.▻ Instituted a transparent employee and manager feedback process that contributed to high measured employee satisfaction.
  • Bazaarvoice
    Sr. Manager, Syndication And Network
    Bazaarvoice Dec 2014 - Aug 2016
    Austin, Texas, Us
    Led a team of 7 full-time and 30+ remote employees responsible for enabling the Bazaarvoice review syndication functionality and other network-based offerings.▻ Reduced Bazaarvoice data operations per-unit cost by 90% by designing and implementing a universal product catalog system utilizing multiple algorithmic matching engines and highly scalable validation.▻ Improved quality by 60% by hiring and coaching a full-time QA analyst.▻ Developed, piloted, priced, and led pre-sales for analysis service, generating > $2M in annual revenue for Bazaarvoice, while managing an operations team.
  • Bazaarvoice
    Sr. Program Manager, Product Operations
    Bazaarvoice Apr 2013 - Nov 2014
    Austin, Texas, Us
    Coordinated product releases, tracked development progress, and managed internal and external product rollout for 3 product groups including 9 product managers, 7 development managers, and VP of Product.• Coordinated the replatforming of network infrastructure and analytics across 3 product teams and 6 engineering teams, allowing massive scale and in-product ROI analysis.• Led product management of the Bazaarvoice Authenticity Trust Mark, the first end-user facing branding by Bazaarvoice, a feature adopted by 1000+ clients and a model for an ISO standard.
  • Bazaarvoice
    Manager, Content Services
    Bazaarvoice Aug 2009 - Mar 2013
    Austin, Texas, Us
    Led a team of over 200 people responsible for moderation, compliance, authenticity, and analysis of the content of over 1000 clients. • Pitched the idea of, crafted business case for, and coordinated development of machine learning NLP solution for moderation, leading to cost reductions of $8M per year.• Improved score on quarterly client satisfaction survey from 7.3/10 to 8.6/10 by implementing a client-focused approach and goals and reducing moderation failure rate by 40%.• Defined and instituted Bazaarvoice content authenticity policy, providing customer-facing assurance of the credibility of Bazaarvoice’s core product.• Expanded team into Europe, hiring the first full-time member of the team in London and improving client satisfaction in EMEA.
  • Bazaarvoice
    Operations Analyst
    Bazaarvoice Jul 2008 - Aug 2009
    Austin, Texas, Us
    Interfaced with all Bazaarvoice clients using moderation services. Developed and wrote moderation guidelines used by 160+ moderators to moderate clients' Reviews, Questions and Answers, and Stories.
  • Bazaarvoice
    Content Analyst
    Bazaarvoice Apr 2008 - Jul 2008
    Austin, Texas, Us
    Served as final QA for the moderation of user generated content.
  • Pacific Support Solutions
    Account Manager
    Pacific Support Solutions Mar 2007 - Jan 2008
    Responsible for account management, purchasing, and inventory control responsibilities for European and Asian PSS client firms at Applied Materials.
  • Applied Materials
    Lead Support Buyer
    Applied Materials Mar 2006 - Mar 2007
    Santa Clara, Ca, Us
    Supported 7 production control teams across Austin Manufacturing Operations.

Jeff Mccollum Skills

Social Media Analytics Strategy User Generated Content E Commerce Integration Cross Functional Team Leadership Saas Leadership Software As A Service Banking Product Development Management Insurance Healthcare Program Management Marketing Start Ups Fda Credit Cards Content Curation Brokerage

Jeff Mccollum Education Details

  • Washington University In St. Louis
    Washington University In St. Louis
    Philosophy And Classics
  • University Of California, Davis
    University Of California, Davis
    Philosophy

Frequently Asked Questions about Jeff Mccollum

What company does Jeff Mccollum work for?

Jeff Mccollum works for Planview, Inc.

What is Jeff Mccollum's role at the current company?

Jeff Mccollum's current role is Vice President of Product Management.

What is Jeff Mccollum's email address?

Jeff Mccollum's email address is je****@****top.com

What is Jeff Mccollum's direct phone number?

Jeff Mccollum's direct phone number is +151276*****

What schools did Jeff Mccollum attend?

Jeff Mccollum attended Washington University In St. Louis, University Of California, Davis.

What are some of Jeff Mccollum's interests?

Jeff Mccollum has interest in Civil Rights And Social Action, Education, Politics, Human Rights.

What skills is Jeff Mccollum known for?

Jeff Mccollum has skills like Social Media, Analytics, Strategy, User Generated Content, E Commerce, Integration, Cross Functional Team Leadership, Saas, Leadership, Software As A Service, Banking, Product Development.

Who are Jeff Mccollum's colleagues?

Jeff Mccollum's colleagues are Bryan Harrington, Stephen Johnson, Frederic Luzin, Stefan Schepers, Josh Bush, Johan Erneryd, Niraj Bahl.

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